IT Application Support Technician Location: Trowbridge, Wiltshire - Onsite Salary: £25,000 - £26,000 a year Permanent, Full Time. AlertSystems is a leading supplier of integrated electronic security systems, with an enviable blue-chip client base and a reputation for being an outstanding security service provider. We are seeking … an enthusiastic, positive and ambitious technician to join our IT support team. In this full time, permanent role you will be providing remote customer support via telephone, email and remote support tool. Job Description An additional IT support technician is required to provide application support to … our customers who use our IT based software, hardware and SaaS offerings. As an IT application support technician y ou will have excellent knowledge of Microsoft desktop operating systems, gained in a support service desk/help desk environment and will be a logical thinker able to more »
ITTechnician - Hybrid working - Rural Office Location Wiltshire The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle … and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault diagnosis whilst ensuring data integrity is maintained Developing … and following procedures for the provision of IT services, within the remit of the IT Desk, in conjunction with the IT Service Desk Team Leader and IT Service Manager Providing support and guidance to other department members, providing on-site support in regions as required, and more »
an eager candidate to join us as an apprentice. You'll have the opportunity to gain valuable skills and experience as you complete an IT Cloud Network Specialist - L3 Apprenticeship. Your purpose will be to provide a customer focused, high quality and timely IT support service to Trust … staff, pupils and visitors as required. Role Key Accountabilities: Ensure that IT hardware across the curriculum areas of the Trust is at all times functional and ready for use in accordance with curriculum requirements through regular inspections of IT suites, printers and other hardware Undertake any repairs as … the Trust and as requested by the Trust Network Manager Undertake tasks as appropriate and defined by the Trust Network Manager or Director of IT No job description can be exhaustive, and the duties may alter in practice over time, as is the nature of IT. The post holder more »
