user support role in a fast-paced industrial or manufacturing industry. - Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, Apple IOS/Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation. - Technical more »
concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skills required please apply now more »
user support role in a fast-paced industrial or manufacturing industry. - Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, Apple IOS/Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation. - Technical more »
concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now more »
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
Azure commercial and 21Vianet tenants (China) A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £700 - £850 per day + Deemed Inside IR35 determination
remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively more »
Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply more »
Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please 'In applying for this position, you consent to your personal data being shared with more »
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
years' experience delivering Office 365 solutions A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £550 - £580 per day + Deemed Inside IR35 determination
Watford, Hertfordshire, South East, United Kingdom
Hays
basis to ensure continuous coverage during operational hours. What you'll need to succeed Previous experience with 1st and 2nd line support (ServiceNow, Azure, ITIL, Windows/Microsoft, Ability to commute to their Watford office 5 days a week What you'll get in return An initial 1-month contract more »
Knowledge: 1st & 2nd line support experience Providing customer service to all levels of business Active Directory Windows 10 Office 365 Basic network troubleshooting - desirable ITIL - desirable The ability to undergo UK Security Clearance In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an more »
degree in Computer Science or related field ServiceNow System Administrator Certification (CSA) desirable - with hands-on experience. An in depth, operational knowledge of the ITIL framework, ideally qualified to Practitioner level 5 years' experience working in a large IT environment Skilled in coaching people to build their capability and confidence more »
drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An more »
management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirables ITIL Foundation MCP/MCSE Hours Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri If this Security Cleared Infrastructuremore »
SDLC (Systems Development Life Cycle) and agile methodologies Experience of a highly regulated IT environment or good documentation culture, including formal change management processes ITIL qualified, or equivalent knowledge gained through work experience Experience operating with outsourced service providers in an international context Experience managing IT projects within a global more »
remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively more »
remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out more »
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as more »
to the customer To provide advice and answer ad-hoc enquiries from stakeholders Your skills and experience: Worked in a Software Asset Management Enviroment ITIL v3 or 4 Foundation Certified Software Asset Manager Microsoft Certified Professional Degree and/or other industry recognised qualifications Assistant Software Asset Manager - SC Cleared more »
Your expertise will be pivotal in configuring ServiceNow and developing reports to establish a robust framework for future operations. Key Skills: Proven proficiency in ITIL processes with accreditation to at least version 3 Practitioner level. Minimum 3 years of experience in Service Level Management. Successful track record in introducing new more »
and TCP/IP Layers, Proficiency in Linux/Windows operating systems at an intermediate level, Strong analytical and problem-solving skills, Familiarity with ITIL framework, Strong team player with the ability to work collaboratively towards shared goals and objectives, Experience with Agile methodology, Jira/Kanban, High quality communication more »
manage changing priorities. Exhibit a flexible approach to working on a rota basis and provide necessary cover where needed. Understand and work within the ITIL Service Delivery framework. Attend training courses as identified and agreed for appropriate professional development. Actively support the equality and diversity policies of our client. Undertake more »
qualification or a recognised equivalent Current full driving license and own car for travelling to and from data centres and their sites. Foundation in ITIL University degree in a numerate subject (e.g. Computer Science, maths or engineering). Skills and Experience: - Extensive and proven commercial experience in designing, Installing, commissioning more »
Responsibilities: Investigate and resolve reported issues Log, prioritise and keep issues up to date on the issues tracking system, ensuring that you work to ITIL standards. Work with customers in reproducing issues in order to find resolution as thoroughly and quickly as possible Research issues and interrogate support materials and more »
and skill further: Rancher Kubernetes Ansible, Helm, Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this ad in more »