Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »
/prioritization and categorization of incidents is important Skills Required Excellent Communication skills in English and Norwegian (spoken and written) Handling the voice calls ITIL process on Incident Management and Service Request fulfilment Documenting the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the more »
Previous experience in the creation of technical support documentation Enterprise support of Microsoft Office 365, desktop and Admin Knowledge of Service Management processes e.g. ITIL Previous experience working in a managed service environment working to defined scope and with strict SLAs Exposure to Infrastructure technologies – Server, Networks etc Working knowledge more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
with the whole business' objectives. Hybrid - 3 days a week on site non negotiatable Permanent Manage service performance against SLAs and underpinning KPIs. Building ITIL Management Reporting Surface key risks and issues early, building effective mitigation and stakeholder management. Manage major incidents effectively internally and with customers, including clear communication more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DGH Recruitment
Azure cloud with a passion to develop a career within cloud technology. - Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. - Experience in implementing, customising, and supporting third party systems including managing suppliers to delivery. - Certifications such as Microsoft Azure Administrator (AZ-104) are more »
Birmingham, England, United Kingdom Hybrid / WFH Options
James Andrews Technology
application and software development life cycle. An understanding of release and change management. An understanding of Agile and Product-based development. An understanding of ITIL Service Management practices, processes, and procedures. more »
support teams and Service owners ensuring the service can be effectively supported once systems have entered business as usual operation. A strong understanding of ITIL Design and Transition processes (including Change Management) and an understanding of Operation Support/Application Support and Service Ownership. Experience in release co-ordination, service more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
application and software development life cycle. An understanding of release and change management. An understanding of Agile and Product-based development. An understanding of ITIL Service Management practices, processes, and procedures. Experience of higher education environments in genera would be beneficial. Experience of research systems specifically would be beneficial. The more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical audiences more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
ARM
identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as firewalls, network security groups more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Concept Resourcing
and C# .NET. Preference for Power Platform experience. Client-facing acumen with D365 CS experience. Previous exposure to managed services environment and applications management. ITIL Foundation qualification preferred. Eligibility for SC level clearance You will be working with an outstanding organisation who prioritise the well-being and professional growth of more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
In Technology Group
ll regularly collaborate with Technical Solutions Managers, Developers, Data Managers, and Infrastructure teams. To excel in this role, you should possess: Strong familiarity with ITIL practices and Service Level Agreements. Proficiency in IT Service Management and front-line technical IT support. Expertise in prioritizing and managing daily workload autonomously. Competence … PowerShell, and relevant applications. Candidates with A-Level qualifications or higher in Computer Science, InformationTechnology, or related fields, along with relevant certifications like ITIL Foundation or MCSA, are preferred. However, we value experience equally alongside qualifications. To thrive in this role, you should have a proactive attitude, excellent communication more »
applications developers.Develop and deliver programs of work.Product specification and designs for information systems and their components adhering to business needs.Have the opportunity to become ITIL 4 certified.You’ll be an excellent fit if you have:Experience of MS SQLWorking knowledge of SSIS, SSRS, SSMS or BIDSExposure to Business Intelligence tools more »
Birmingham, West Midlands (County), United Kingdom
Recruit with Purpose
and deliver programs of work. Product specification and designs for information systems and their components adhering to business needs. Have the opportunity to become ITIL 4 certified. You’ll be an excellent fit if you have: Experience of MS SQL Working knowledge of SSIS, SSRS, SSMS or BIDS Exposure to more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Crimson
assessing real and potential security breaches, and ensuring thorough investigation and resolution. * Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. * Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). * Proficiency in technical security aspects more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Crimson
assessing real and potential security breaches, and ensuring thorough investigation and resolution. * Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. * Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). * Proficiency in technical security aspects more »
on the Dynamics and Power Platform. Working knowledge of Power Apps such as Canvas Apps and Model Driven Apps. Knowledge of IT infrastructure and ITIL Processes. Worked on projects using Agile and DevOps methodologies. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat more »
Microsoft technologies Experience working in a commercial environment supporting bid responses. Demonstrable ability to work within a team environment Togaf 9 and above certification ITIL foundation. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
Telent Technology Services Limited
Microsoft technologies Experience working in a commercial environment supporting bid responses. Demonstrable ability to work within a team environment Togaf 9 and above certification ITIL foundation. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Version 1
have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Griffiths
A degree in Computer Science, software development or similar qualification SAP ABAP knowledge SAP Functional Knowledge of various SAP modules e.g. FI, MM, SD ITIL Certification/awareness Why Us We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: Bonus scheme Enhanced holiday more »
operations, promptly reporting any issues. Your attention to detail will maintain our high standards. What we are looking for: Ideally degree educatated or equivalent ITIL Foundation Lean 6 Sigma Experience of CRM and ITSM Systems Strong experience in an MSP Deep understanding of technologies within our portfolio Evidence of building … clear and concise reports and documents Experience in a technical support/assurance environment or a similar customer-facing role Display strong understanding of ITIL methodology and disciplines. Excellent communication, leadership, and interpersonal skills Strong analytical, problem-solving, and decision-making skills Proficiency in Microsoft Office and other IT tools more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
and leading change will be a great ability. Ideal candidates will have a recognised Project Management certification such as Prince2, AgilePM and an understanding ITIL and of high quality requirements required for Project lifecycle. If this could be a suitable role for you please apply in the first instance and more »