Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. Are you ready for your next challenge? At Leidos, we deliver innovative solutions through the efforts of … analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Arcus Global
in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »
of IT infrastructure, including hardware, software, and networking concepts.• Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications.• Familiarity with ITIL framework and IT service management principles.• Excellent problem-solving skills and ability to diagnose and resolve complex technical issues.• Strong organisational skills with the ability more »
of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »
a similar 1st line support role is preferred but not essential.- Strong communication and interpersonal skills with a customer-centric approach.- Basic understanding of ITIL principles and IT service management.- Proficiency in Microsoft Office applications and familiarity with Windows operating systems.- Ability to multitask and prioritize workload effectively in a more »
Job DescriptionCompany OverviewAt Global Inkjet Systems (GIS), we’re deeply passionate about the technology driving industrial inkjet printing. Our mission is to revolutionize global manufacturing through Additive Manufacturing Electronics (AME), in partnership with Nano Dimension.GIS is dedicated to shaping the more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft … solutions. Flexibility and adaptability. Proactive and innovative working attitude CLEARANCE REQUIREMENT: Ability to gain a high level of clearance - DV (Developed Vetting) BASIC QUALIFICATIONS: ITIL Foundation Qualification. Agile Foundation & Practitioner Certifications. Microsoft Certifications. Who We Are: Leidos UK & EUROPE we work to make the world safer, healthier, and more efficient more »
required) to the appropriately experienced support analyst. Closing completed queries to avoid escalation Identify and learn appropriate software and hardware Work in accordance with ITIL processes and procedures Technical skills required Active Directory administration Mimecast (or similar email archiving solutions) Office 365 support Supporting different mobile devices (Blackberry, iPhone/ more »
Cambridge, England, United Kingdom Hybrid / WFH Options
Uuna
interpersonal skills; comfortable communicating and collaborating with teams across different disciplines. ‘Nice to have’ skills and experience: Relevant degree or equivalent experience. Knowledge of ITIL and Agile methodologies. Knowledge of commercial systems such as Salesforce and SAP Uuna is a change consultancy and recruitment specialist. We’re passionate about putting more »
versions, collect crash dumps, and check specifications. Competence in Microsoft Office software. Desirable skills and experience: Education to degree level, preferably in STEM topics. ITIL Service Delivery qualification. Understanding of Digital printing technology. Understanding of Colour Management. Basic understanding of electronics. Ability to use an Oscilloscope/DVM. Understanding of more »
Cambridge, Waterbeach, Cambridgeshire, United Kingdom
Polytec Personnel Ltd
of IT services Requirements: * Degree level qualification in an IT related subject * Senior level experience ideally with certification such as CCNA, CompTia, MCSA or ITIL * Good technical problem-solving skills and experience * Significant experience in technical administration roles both hardware and software * Windows server administration (DHCP, DNS, Active Directory) * Network more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Rullion
methodology choices Communicate effectively and efficiently to end users and peers to resolve tickets Closely adhere to operations processes and service level agreements, following ITIL best practice Customer Service Develop and maintain strong relationships with employees of all levels, from senior executives to individual contributors, via use of strong customer … diagnosis, Security, virtualisation, VPN, Administration, Scripting. Windows Server OS: Install, config, optimization, clustering & high availability, AD, GPO, monitoring, backup. Virtualisation: Workstation Virtualisation. IT Process: ITIL; Service, Change, Asset, Contract & Release Management The responsibilities bulleted above require a high level of competence in multiple disciplines, coupled with the ability to positively more »
service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and more »
Peterborough, Cambridgeshire, United Kingdom, Walton Hybrid / WFH Options
Vermelo RPO
solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) About us Markerstudy Insurance Services more »
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
matching and cleansing of data across systems. Experience Proven experience working in 2 nd/3 rd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »
Cambridge, Milton, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arcus Global
in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented … analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
on the service desk dealing with incidents and requests in a complex environment with multiple partners operating in 2nd and 3rd support tiers providing ITIL processes for our clients. Experience in first line applications support and liaising with internal departments and suppliers Able to work as part of a team. … ITIL3/4 Foundation Level minimum Candidate Requirements: A knowledge and understanding of ITIL functions, principles and processes. Technical knowledge with an ability to provide a first-time fix resolution. Experience in an MOD environment. Excellent verbal and written communication skills. DV Cleared. Clearance: High-level: DV - optional SC What more »
matching and cleansing of data across systems. Experience Proven experience working in 1 st and 2 nd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »