Chippenham, Wiltshire, United Kingdom Hybrid / WFH Options
Reed Technology
focussed attitude with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP more »
of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with routers, managed switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator more »
cloud environments AWS/Azure Qualifications: Cyber/Information Security certifications or related -includingMScInfoSec,CISM,CISA,CISSP etc. Demonstrable framework of industry aligned knowledge (ITIL, IT4IT, Scopism, SIAM). An appropriate background in Cloud and/or Managed Service Provider sector. This role requires SC clearance and will be split more »