hardware, software, and networking technologies. Strong problem-solving skills and the ability to handle complex technical issues. Excellent communication and interpersonal skills. Familiarity with ITIL or other IT service management frameworks more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
TBA Leicester Ltd
/S, MS Office Suite, application support Strong problem-solving skills and ability to think critically under pressure Organizational skills Time management Exposure to ITIL practices Ability to work independently and as part of a team in a fast-paced environment Customer focused Good problem-solving skills Desirable Previous experience more »
environment. Multiple locations/Manufacturing experience is desirable. Experience in a high growth SME environment is highly desirable Project management skills and familiarity with ITIL best practices. Security certifications (eg, CISSP, CompTIA Security+) are a plus. Effective communicator at all levels - both internal and external Problem solver Innovative Strong negotiator. more »
and good understanding of Microsoft products e.g. Excel, Word, PowerPoint Demonstrate knowledge of IT related standards, NHS Data Protection Security Toolkit (DSPT), Cyber Security, ITIL Understanding of technical issues surrounding implementation of new/replacement systems Demonstrate effective written and verbal communication skills Produce timely, accurate written/electronic records … Microsoft certification in a desktop specialty (operating system or applications) or equivalent experience CompTIA Network+ or Equivalent or equivalent experience or willingness to take ITIL 4 Foundation or Equivalent or equivalent experience or willingness to take Desirable Windows 10 or Microsoft application support Microsoft/Unix/Linux System Administration … or equivalent hands-on experience Cisco qualification (e.g. CCNA) Security qualification (e.g. SSCP) Further ITIL certifications Further CompTIA certifications Experience Essential Extensive experience of working in IT Support and IT customer services environment Knowledge of end-user computer hardware/software and fundamental network support gained through study or practical more »