support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft more »
Cambridge, Waterbeach, Cambridgeshire, United Kingdom
Polytec Personnel Ltd
of IT services Requirements: * Degree level qualification in an IT related subject * Senior level experience ideally with certification such as CCNA, CompTia, MCSA or ITIL * Good technical problem-solving skills and experience * Significant experience in technical administration roles both hardware and software * Windows server administration (DHCP, DNS, Active Directory) * Network more »
inter-dependencies of the servers, networks, storage, firewalls and other supporting services. PMP/Prince2/Agile qualifications and experience and an understanding of ITIL service management principles plus a knowledge of Microsoft Projects would be an advantage. Create and execute project work plans and revise as appropriate to meet more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
within the IT department, following defined processes and procedures Communicate with end-users in a clear, professional and friendly manner Work ensuring compliance with ITIL Incident, Problem and Change Management processes and standards (training will be provided) Work with your colleagues in other technical teams to develop and deliver quality more »
Ticket Management Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification This is an excellent opportunity to join us and as an employee you will gain more »
service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and more »
analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »
of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »
solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and more »
Basic Knowledge/Awareness of Microsoft 365 Troubleshooting Mindset Eager to learn new things Qualifications The following qualifications are not essential but are advantageous. ITIL Foundation CompTIA (A+, Network+ or Security+) Any Entry level Microsoft Certifications Working Location This role is a hybrid role with our offices based in Peterborough more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft … solutions. Flexibility and adaptability. Proactive and innovative working attitude CLEARANCE REQUIREMENT: Ability to gain a high level of clearance - DV (Developed Vetting) BASIC QUALIFICATIONS: ITIL Foundation Qualification. Agile Foundation & Practitioner Certifications. Microsoft Certifications. Who We Are: Leidos UK & EUROPE we work to make the world safer, healthier, and more efficient more »
Peterborough, England, United Kingdom Hybrid / WFH Options
Vermelo RPO
solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return more »
Peterborough, Cambridgeshire, United Kingdom, Walton Hybrid / WFH Options
Vermelo RPO
solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) About us Markerstudy Insurance Services more »
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
PayPoint plc
have… Experience with transaction processing systems around point of sale systems Experience troubleshooting on a Windows Server environment IIS Server Knowledge An understanding or ITIL (IT InfrastructureLibrary) Any transact SQL query knowledge would be great for us Experience with Azure DevOps What can we do for you? This position more »
Luton, Bedfordshire, Cockernhoe, Hertfordshire, United Kingdom
Matchtech
/Technical or Enterprise architect Knowledge and experience in Platform Architecture, with skills in technical architecture, cloud solutions, and more Familiarity with ITSM and ITIL Understanding of different modelling languages (UML and ArchiMate) Experience in system development life cycle methodologies (Agile, DevOps) Excellent interpersonal skills in facilitation and negotiation Specific more »
/Technical or Enterprise architect Knowledge and experience in Platform Architecture, with skills in technical architecture, cloud solutions, and more Familiarity with ITSM and ITIL Understanding of different modelling languages (UML and ArchiMate) Experience in system development life cycle methodologies (Agile, DevOps) Excellent interpersonal skills in facilitation and negotiation Specific more »
Servers. Brilliant customer-facing skills and phone manners. Experience with Azure Installation. SharePoint Administration. Experience with Network Installation. CCNA/CompTIA Network+ Knowledge of ITIL Framework. Experience with UTM/Watchguard Responsibilities Deliver comprehensive IT support to clients (2nd/3rd line) Proactively monitor client infrastructure using RMM solutions Manage more »
is first prize Floorwalking experience, and remote support essential Windows 10 – Support Office 365 – Support Active Directory experience Support of Mobile/iPad devices ITIL process would be an advantage Ensure logged jobs are reviewed- knowing also when to escalate to provide the highest level of service Fast troubleshooting with more »
Welwyn Garden City, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
telephony, backup, Firewalls, switching, and routers. * Excellent knowledge of Microsoft Operating Systems and networking principles. * Relevant IT certifications desired (Microsoft Associate, CCNA, AWS, GCP, ITIL, PRINCE, etc.). * Eagerness to develop technical and customer service skills coupled with excellent communication and time management abilities. This is a great opportunity for more »
Stevenage, Hertfordshire, South East, United Kingdom
Verelogic IT Recruitment
Ability to manage & create documents which are professional & articulate. Ability to prioritise, plan and meet deadlines. Ability to handle difficult and demanding customer environments. ITIL awareness The role holder would be expected to cover planned and unplanned absence at other supported sites and this could involve staying away from home more »
Watford, England, United Kingdom Hybrid / WFH Options
Addition+
within FMCG or highly regulated industries is preferred. Strong knowledge of cyber security trends, technologies, and threat landscapes. Familiarity with IT governance frameworks (CobiT, ITIL), ERP systems (SAP), and cloud computing (AWS). Proficiency in UNIX/Linux, SQL/DB2, Active Directory, and IT service management. Excellent communication and more »
Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. more »
matching and cleansing of data across systems. Experience Proven experience working in 2 nd/3 rd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »
matching and cleansing of data across systems. Experience Proven experience working in 1 st and 2 nd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »