26 to 50 of 909 ITIL Jobs in England

M365). A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable. Experience working in an ITIL/ISO 27001 environment.Desired technical skillsInfrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy.Dell and HP server hardware, include VxRail Systems, FlexPod and ProLiant more »

measures like Cyber Essentials Plus, as well as managing network monitoring tools such as N-Central, Zabbix, and Grafana.Familiarity with industry-standard frameworks like ITIL and adept at managing backup solutions such as Veeam and ActiveBackup for Business.Duties & Responsibilities:Collaborates closely with existing infrastructure teams, taking a hands-on approach more »

levelComfortable with identity management tools such as Azure AD/Entra ID, JumpCloud or Okta WorkforceBasic networking knowledge - DNS, DHCP, TCP/IPFamiliar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDeskWithin a commutable distance to Central London and happy to commute dailyStrong customer-focused skillsA process more »

quarterly and annual performance reviews. Present findings to the employee and management accordingly.Create, maintain and develop service desk policies and procedures that align with ITIL best practices for client support and internal operations and ensure they are met.Ensure all handovers and ticket and task reassignments happen consistently during engineers away more »

cross training on technologies and operational processes to colleagues Strong documentation and technical writing skills. Have excellent time management and organizational skills Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience supporting Linux/AIX systems Our extensive benefits for employees typically include: Vacation/annual leave: 25 days more »

000Location: LondonWorking model: 50/50 HybridEssential SkillsVMware vSphere Active DirectoryMicrosoft Azure Portal Infrastructure management Windows Server 2016, 2019, and 2022 Configuration ManagerDesirable Skills:ITIL framework Linux based systemsMicrosoft SQLOracle databasesPowerShell scripts.If this role is of interest, please apply with your up-to-date CV and I will contact you more »

business performance, as part of the design and delivery of a strategic roadmap of innovative processes, standards and technologiesMinimum 5 years' experience in delivering ITIL-based IT services in a law firm or similar/professional environment. Experience in devising and managing the delivery of a program of training activities more »

CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives … Strike)Background in IT asset and configuration management.4Experience with IT service management tools and platforms.Knowledge in working with Configuration Management processes and systems or ITIL processes.Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.If this role sounds of interest please reach out more »

supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required.You will have a strong technical background in infrastructure services and be proficient in networking, cloud … computing, and managing ITIL service teams.Responsibilities:Define technical strategy aligned with the global IT vision.Manage ITIL-based service function for a global user base.Implement ITIL processes and manage SLAs and KPIs.Lead and mentor a team and provided technical guidance.Skills/Experience:Expertise in server administration, virtualization, and cloud technologies.Proficiency in … to escalated issues promptly and implement service improvements.Stay updated with emerging technologies.Cisco CCNP or CCNA certification.Fortinet Certified.Microsoft Azure certifications.ITIL 4 certification, 2+ years managing ITIL-based service functions.Familiarity with ISO 27001 and Cyber Essentials standards.Excellent leadership and communication skills.Benefits:Hybrid working,Flexible working25 days + Birthday offLife AssuranceLearning and development more »

a lead UK manufacturer . You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. As a site support … of the day to day running of IT and manufacturing systems for your site. Industry and Technical Knowledge Manufacturing Processes and Systems Incident Management ITIL Processes Working amongst multi vendor IT environments OEM engagement Windows hardware, software and networking troubleshooting THE BENEFITS: Become part of a successful, dynamic team delivering more »

control of changes in a standardized manner.Communicates, manages and chairs CAB meetings. Lead the rapid review and approval of urgent and emergency changes.Preferred skills:ITIL knowledge and experience Change Management experience Solid understanding of Asset Management Experience in an ITIL SAM role Stakeholder management/relationship building What we are more »

capabilities to deliver solutions across all areas and versions of the MEDITECH solution.in ServiceNow Partner and Service Provider Partner Programsof professional technology certifications including ITIL, Six Sigma, PMI, CHCIO, Epic, and more.of professional clinical certifications including nursing, health informatics, pharmacy, radiology and doctoratesCereCore is committed to sustaining a workforce that more »

a team providing 24/7 support of services as directed.Work closely with the OPSCEN and the Centralised ServiceAssist as directed in support of ITIL processes as implemented within the Agency.Delivers, activates and maintains end user applications as directed.Executes patch management procedures as directed to maintain up to date and more »

Job DescriptionCompany OverviewAt Global Inkjet Systems (GIS), we’re deeply passionate about the technology driving industrial inkjet printing. Our mission is to revolutionize global manufacturing through Additive Manufacturing Electronics (AME), in partnership with Nano Dimension.GIS is dedicated to shaping the more »

as well as very small requirement to visit their other offices.SkillsProven experience as a Service Desk Manager or similar role. Experience working in an ITIL based MSP Environment. Strong customer service background. Knowledge of the Autotask ticketing system or similar. Knowledge of ITSM and RMM tools. Leading and Motivating Teams. … Completing 121’s and appraisals Develop and continuously improve ITIL based processes. Working within a Change Management framework. Strong stakeholder management skills. Ability to communicate at all levels, both written and verbal. Level 2 Engineer Technical Support knowledge. Additional Desirable Skills & Experience Experience with Cyber Security accreditations (Cyber Essentials, ISO27001 more »

procedures and documentation.We are looking for indepth experience in Server Administration, Microsoft, Citirix, Azure Active Directory, Teams, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services more »

escalating issuesTo apply for this Principal Infra Developer (Openshift) role, your soft skills, expertise and experience should include:Experience in Agile Scrum, DevOps and ITIL processes.Proven experience in designing, deploying, and managing Kubernetes/OpenShift clustersHands-on experience with Kubernetes/Shift migration projects, including application and data migration.Exposure in more »

Job DescriptionI have teamed up with an IT Services and Cloud Solutions Specialist who are on the hunt for an new IT Deskside Engineer to represent their client onsite in Central London.The successful candidate must have IT customer support experience more »

a pivotal role in understanding and interpreting client requirements, and translating them into comprehensive service solutions. Your expertise in client engagement, service design, and ITIL practices will contribute to the seamless delivery of our services to clients across various sectors.Responsibilities:Engage directly with clients to gather and understand their requirements … understanding, and playback sessions.Utilize a combination of agile and waterfall project delivery methods, adhering to GDS standards for service design and delivery.Apply your extensive ITIL experience beyond foundational level, with at least 7 years of hands-on experience across various projects in both private and public sectors.Possess a deep understanding … on adapting to client needs.Proficiency in various client engagement techniques and approaches.Strong knowledge and experience in agile and waterfall project delivery methods.Extensive experience with ITIL 3/4 beyond foundational level, with a minimum of 7 years in a similar role.Familiarity with GDS standards for service design and delivery.Deep understanding more »

Job DescriptionIncident Manager/Problem Manager x 3 - ITIL/ITSM - All Levels - Swindon - FinTech - New!Up to £38k+ Benefits + Bonus + Hybrid+++ 2/3 days on site per week +++Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing ITIL … Service Operations function. Suitable candidates will have the following:Circa 2 years in ITIL Service Operations with a focus on Problem ManagementAnalytical approach to problems and excellent attention to detailWork under pressure and to deadlinesContinuous Service Improvement mindsetBI Tools – Ideally Power BI or EazyBI - DesirableJira/Jira Service Desk/ more »

Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »

System, Service, Performance, Support, Flow analysis, Security)written and verbal communication skills, confident communicating with Stakeholders and strong decision maker.with Prince2/Agile and ITIL conceptsof formal design methodologies, (Z, CSP, Discrete Mathematics etc.). Knowledge of TOGAF/Zachman or equivalent – desirable.** You will need to be able to more »

externally facing support desk, and managing internal improvement projects and remediation activities to their successful conclusion.The IT Manager will develop and manage processes to ITIL standards ensuring a professional approach to all incidents, changes, and service requests. Be a focal point for the team completing peer reviews regularly and ensuring more »

of the team towards improving platform stability, security, deployments and upgrades, patch management and software deployment whilst making sure everything is rolled out following ITIL process and proceduresIf you are interested to find out more please apply for the role with an up to date copy of your CV. If more »

We are seeking an experienced IS Quality Lead to join our team. As the IS Quality Lead, you will be responsible for overseeing the implementation and maintenance of IT systems and processes in accordance with GMP regulations and guidelines. You more »