This role would suit someone looking for their next role in IT having at least 1 years’ experience in a similar role preferably with ITIL and Microsoft certifications. Duties Include but not limited to: and capacity monitoring of systems and environments compliance monitoring and proactive/reactive management of issues more »
role would suit someone looking for their next role in IT having at least 1 year's experience in a similar role preferably with ITIL and Microsoft certifications. Duties Include but not limited to: * Performance and capacity monitoring of systems and environments * ISO27001 compliance monitoring and proactive/reactive management more »
team skills Strong troubleshooting solving skills Able to build and maintain client relationships The ability to work well under pressure and unsupervised Experience in ITIL framework Logical thought processes and analysis techniques coupled with the ability to think outside the square Commitment to accuracy and precision with all outcomes Ability more »
support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively more »
support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively more »
user support role in a fast-paced industrial or manufacturing industry. - Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, Apple IOS/Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation. - Technical more »
Westbury, England, United Kingdom Hybrid / WFH Options
Lockheed Martin
skills with an ability to convey key messages to technical and non-technical stakeholders Understanding of IT solution lifecycle and methodologies such as Agile, ITIL Logical and careful approach to testing and problem solving with both hardware and software Ability to prioritise own tasking to meet programme needs Customer-focused more »
finish on a Friday To be successful in this position, you will have/be; Working knowledge of Service Delivery methodologies and security standards, ITIL and ISO27001 Good problem-solving, analytical and decision-making skills, with the ability to determine the approximate impact of each issue quickly Excellent people (user more »
Windows Server 2016/2019/2022 Microsoft 365 - Teams, SharePoint, Exchange Online, Intune Networking - LAN, WAN, Firewalls, Switching, Cisco Windows 10/11 ITIL Azure and AWS Understanding of Information Security best practices MS Exchange Server 2016/2019 Virtualisation - VMware/Hyper-V. Experience of project delivery, gathering more »
cloud and associated capabilities Fluency in reading logfiles and network traces to troubleshoot complex technical issues A good understanding of service and delivery concepts, ITIL, Lean, Six Sigma, CI/CD,etc A demonstrable ability to adapt to change, an aptitude for self development and to develop others where appropriate more »
lower grade role and you may be offered the post should one be available.Person Specification Experience EssentialEssential Criteria:Educated to degree level or equivalent ITIL certification Project management Health & safety awareness Substantial experience of working in a similar role managing networks, network security and infrastructure Experience of working as a more »
availability and performance. * A good understanding of telephony & phone systems, including SIP trunking and routing. * An understanding of change management/problem management. Desirable: * ITIL v3 Foundation * Microsoft Certified: AZ-900, Microsoft Certified: AZ-104, Microsoft Certified: AZ-700 * Office 365 - Exchange online/Teams/Intune * Microsoft Single Sign more »
certifications are a plus. • Excellent demand management, planning, and organization skills. • Ability to work out of hours, including evenings and weekends. • Familiarity with ITIL environments and ServiceNow is beneficial. more »
cross training on technologies and operational processes to colleagues Strong documentation and technical writing skills. Have excellent time management and organizational skills Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience supporting Linux/AIX systems Our extensive benefits for employees typically include: Vacation/annual leave: 25 days more »
desirable but not essential. Understanding of Network concepts such as Wi-Fi, TCP/IP, Switching/Routing, VLANS and Firewalls. Good understanding of ITIL working principles. Understanding of ServiceNow Incident, Problem, Change Management Modules is desirable but not essential. Assist with daily, weekly and monthly IT health checks, for more »
changes and enhancements comply with the change framework, follow NAO architectural principles, and adhere to all change protocols and related administrative practices. • Lead all ITIL processes across NAO DS Teams for all technical services. • Develop, communicate, and execute a clear vision for our technology operations roadmap. Producing, maintaining, and publishing more »
of recent specialized experience. •Microsoft MCSA or Microsoft 365 Certified: Fundamentals •CompTIA Security + (IAT Level II or greater), current. •TESA Eligible. PREFERRED QUALIFICATIONS: •ITIL v3 - Foundation. •Automation using Microsoft PowerShell, VBScript, or batch files. •Adaptable to changing circumstances and operational needs. •Experience working with basic networking and supporting Cisco more »
Wolverhampton, West Midlands, West Midlands (County), United Kingdom
In Technology Group
as Hosted Exchange & Hosted Desktop. Server Management utilising Hyper-V or VM Ware. Knowledge of the Veeam range of backup and replication solutions. VOIP ITIL standards in an MSP environment. We are looking for an IT Support Engineer who is keen to join our team in Wolverhampton. If this sounds more »
Employment Type: Permanent
Salary: £23000 - £28000/annum Amazing development & Benefits
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
years' experience delivering Office 365 solutions A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £525 - £580 per day + Deemed Inside IR35 determination
Azure commercial and 21Vianet tenants (China) A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
Azure commercial and 21Vianet tenants (China) A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £700 - £850 per day + Deemed Inside IR35 determination
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
years' experience delivering Office 365 solutions A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £550 - £700 per day + Deemed Inside IR35 determination
Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and more »
could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers. Understanding of ITIL processes preferred & v3 certifications a major plus. more »
service skills. Holds, or able to attain, Security Clearance at SC Level Desirable; Highly Available Storage solutions SAN Fabric Storage/Backup technical certification. ITIL Certification Working knowledge of SM9/SNOW or similar The Backup & Storage Support Engineer will be rewarded with an exciting role with a global leader more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol