Cambridge, Waterbeach, Cambridgeshire, United Kingdom
Polytec Personnel Ltd
of IT services Requirements: * Degree level qualification in an IT related subject * Senior level experience ideally with certification such as CCNA, CompTia, MCSA or ITIL * Good technical problem-solving skills and experience * Significant experience in technical administration roles both hardware and software * Windows server administration (DHCP, DNS, Active Directory) * Network more »
inter-dependencies of the servers, networks, storage, firewalls and other supporting services. PMP/Prince2/Agile qualifications and experience and an understanding of ITIL service management principles plus a knowledge of Microsoft Projects would be an advantage. Create and execute project work plans and revise as appropriate to meet more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
within the IT department, following defined processes and procedures Communicate with end-users in a clear, professional and friendly manner Work ensuring compliance with ITIL Incident, Problem and Change Management processes and standards (training will be provided) Work with your colleagues in other technical teams to develop and deliver quality more »
essential. Strong capabilities in ServiceNow ITSM tooling are essential. Strong capabilities in Change, Incident, and Problem Management are essential. Good experience working within an ITIL environment preferably (ITILv3 or ITILv4 would be great). Good knowledge of IT Infrastructure technologies would be highly desirable (Citrix, VMware, Windows Server, etc.) from more »
/8/10) and troubleshooting skills. Familiarity with different patch deployment and patch automation tools. Experience with ServiceNow and familiarity with ITSM/ITIL processes. Ability to understand business requirements and their impacts in a highly technical environment. Escalation Management and Communication: Responsible for escalation management, communications, and the more »
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
years' experience delivering Office 365 solutions A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £550 - £580 per day + Deemed Inside IR35 determination
Microsoft Office and its core applications Experience with hardware and resolving ad-hoc break-fix issues that cannot be resolved remotely. Working within an ITIL aligned environment. Support users with mobile phone configuration and usage. Experience with printers and scanners. Desired experience: AV (video conferencing) support, including Microsoft Teams, Zoom more »
equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management more »
Customer Service, IT Infrastructure, System Checks, System Updates, Technical Issues, Configuration, Setup, IT Solutions, Managed Services, Problem-Solving, Analytical Skills, Communication Skills, Ticketing Systems, ITIL Framework, Remote Support, Office Networks, Cybersecurity, Backup, Disaster Recovery, VoIP Technologies, Service Desk, Network Analytics, Non-Technical User Support, Sheffield, Rotherham, Barnsley, Chesterfield, Worksop, South more »
Line Technical Support/Desktop support Cisco IOS tasks e.g. VLAN, static routing advantageous Cloud Services (AWS) Firewall management skills would be an advantage ITIL Have a keen sense of service with excellent communications skills Based onsite in Cheshire. We also offer up to £500 for every successful referral, if more »
imaging technologies like MDT and MCS, and knowledgeable about FSLogix and Citrix WEM Familiar with cloud computing platforms (Azure, AWS) and has knowledge of ITIL frameworks Capable of managing Windows drivers, printers, and has a background in Windows server management including Hyper-V and VMware Systems Engineer Responsibilities: Manage and more »
AD, Mobile support for iOS/Android OS mobile devices. Relevant educational qualifications in IT or related field Excellent problem-solving skills Knowledge of ITIL best practices Ability to work effectively in a team Strong communication and customer service skills Familiarity with various operating systems and platforms Job Offer Service more »
AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well-organised approach to work planning and more »
AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well-organised approach to work planning and more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
IT systems, diagnosing hardware and software faults and solving technical and application problems. You will have experience in service desk management (Ideally aligned to ITIL best practices), supporting technical colleagues in a collaborative and fast-paced environment, and ensuring service standards are maintained. You will encompass technical support, drive continuous more »
Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects, as a team resource. more »
Office 365 support experience Microsoft Exchange configuration and support experience Active Directory configuration and administration VMware support experience Citrix support experience Strong networking skills ITIL knowledge more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Experis
training and experience: Mandatory Experience in an IT Service Desk role, with Personal Computer and technical support skills. Proven experience of Microsoft Office. Desirable ITIL foundation qualified. Service Desk/Customer Care certification. Previous experience in Financial Services, Automotive Finance or retail consumer finance (B2C). If you meet the more »
Leeds, England, United Kingdom Hybrid / WFH Options
FDS, A DXC Technology Company
keyboards, memory, hard drives with network fault troubleshooting with network printer installs and configuration with remote tools to control end user devices understanding of ITIL incident management to work independently (but still part of a larger team) Desirable skills/qualifications: or current SC security clearance desirable license with own more »
York, England, United Kingdom Hybrid / WFH Options
FDS, A DXC Technology Company
keyboards, memory, hard drives with network fault troubleshooting with network printer installs and configuration with remote tools to control end user devices understanding of ITIL incident management to work independently (but still part of a larger team) Desirable skills/qualifications: or current SC security clearance desirable license with own more »
Ticket Management Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification This is an excellent opportunity to join us and as an employee you will gain more »
virus software Minimum of 1.5 years of experience in a similar role Skills: Strong English, oral and written. Educated to degree level. Accredited in ITIL, ITSM. Strong customer-facing/personal interaction skills. more »
Hardware Support (Dell, HP and Lenovo) RMM tools A full driving licence Desirable Skills: Degree educated At least one years in a similar role ITIL foundation Benefits: For the successful candidate my client offer excellent opportunities for career development and fully funded training and exams, life insurance, company pension and more »
The successful service desk team lead will have: End-user computing experience Windows 10, O365 technical support experience Active Directory Administration Strong knowledge of ITIL best practices Outstanding customer service and communication skills. Experience collaborating with internal teams and external suppliers. Strong analytical and problem-solving abilities. Experiencemanaging and leading more »
experience in L3 support. Knowledge of other programming languages and technologies. Experience with Agile development methodologies. Relevant certifications in .NET Framework and related technologies. ITIL certification will be highly desirable. Please do send your CV at chaya@mastek.com if you are interested for Level 3 support Developer role. more »
