Previous experience in the creation of technical support documentation Enterprise support of Microsoft Office 365, desktop and Admin Knowledge of Service Management processes e.g. ITIL Previous experience working in a managed service environment working to defined scope and with strict SLAs Exposure to Infrastructure technologies – Server, Networks etc Working knowledge more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
strong hands-on Azure experience - Azure:- Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, Sentinel ** Windows Active Directory & Windows Server ** Powershell or Bash scripting ** ITIL ** Linux, Terraform/Ansible, MS SQL Server (all desirable) ** Having worked at a Software company would be useful (ideally SaaS) ** Financial services knowledge (bonus) This more »
be able to obtain UK GOV Security Clearance at SC level clean UK Driving License trouble shooting skills experience in a similar role with ITIL environment Support knowledge including Microsoft Windows XP/7/10 onwards communicator both face-to-face & over the phone Windows Share\File permissions connectivity more »
Days on + 4 days off Shift Pattern. Full time. £35k + Overtime + 15% Bonus, The NOC Shift Teams are fully ITIL aligned working alongside the Service Desk 1st, 2nd & 3rd Line Network Support Teams, Senior Engineers and the Service Delivery Management Team. The ideal candidate will need to more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
83zero Limited
quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow more »
escalating where appropriate, to ensure timely resolution of issues across a wide range to technologies and services. •Proven knowledge if working in an ITIL service environment and adhering to strict SLA's. •Ability to deliver consistent performance in a high-pressure environment with excellent attention to detail. â … Juniper Network Devices •Recent experience in a IT Helpdesk or Network related role •Experience of local government/public sector environments •ITIL Service Management About Capita Technology and Software Solutions (TSS) Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering more »
IT Asset Team Leader - Hybrid, Glasgow Salary - Up to £48,000 plus bonus Head Resourcing is looking for an experienced IT Asset Team Leader to join a facilities management company in Glasgow. Revenues with this client have grown significantly to more »
Employment Type: Permanent
Salary: £40000 - £48000/annum plus bonus + company benefits
Suppliers, escalating where appropriate, to ensure timely resolution of issues across a wide range to technologies and services. Proven knowledge if working in an ITIL service environment and adhering to strict SLA’s. Ability to deliver consistent performance in a high-pressure environment with excellent attention to detail. Excellent communication … of Cisco/Juniper Network Devices Recent experience in a IT Helpdesk or Network related role Experience of local government/public sector environments ITIL Service Management more »
