Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
the implementation of Office 365, Mimecast, Azure platform and Hosted Telephony.Desired skills include:Remote/On Site Support, Ticket management, Experience working in an ITIL environment. Email services (Exchange 2007/2010,2013, Exchange Online, Mimecast, Gmail) Microsoft Office 365 services Microsoft Azure administration MDM Solutions (Intune, Jamf) Hosted Telephony more »
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
ClearHire
the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote/On Site Support, Ticket management, Experience working in an ITIL environment. Microsoft Office 365 services experience in all aspects of Microsoft 365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) Intune more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
IQ ESM
and practical knowledge of Microsoft server products such as: o Windows Server, SCCM, Exchange, familiarity with SQL and SQL scripting and an awareness of ITIL/IT Service Management concepts. Be familiar with Linux/Unix, security/permissions and firewalls, licence and/or asset management concepts and best more »
an added benefit to this role. Working knowledge of BrightGauge. Manufacturer support services and escalation processes. Benefits: We will support you to qualify in ITIL and key manufacturer sales/service accreditations. Ongoing training and development opportunities. Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Airbus
infrastructure in operational condition in line with OLA/SLAs to manage the economic aspects of the product e.g. budget planning to maintain the ITIL based support processes that include incident, problem, change, configuration, and event management to contribute to analysis of console messages, diagnoses system failures and takes corrective more »
Employment Type: Permanent, Part Time, Work From Home
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Airbus Uk Ltd
infrastructure in operational condition in line with OLA/SLAs to manage the economic aspects of the product e.g. budget planning to maintain the ITIL based support processes that include incident, problem, change, configuration, and event management to contribute to analysis of console messages, diagnoses system failures and takes corrective more »
Ability to manage & create documents which are professional & articulate. Ability to prioritise, plan and meet deadlines. Ability to handle difficult and demanding customer environments. ITIL awareness The role holder would be expected to cover planned and unplanned absence at other supported sites and this could involve staying away from home more »
Stevenage, Hertfordshire, South East, United Kingdom
Verelogic IT Recruitment
Ability to manage & create documents which are professional & articulate. Ability to prioritise, plan and meet deadlines. Ability to handle difficult and demanding customer environments. ITIL awareness The role holder would be expected to cover planned and unplanned absence at other supported sites and this could involve staying away from home more »
manage them accordingly Assist with business tenders by providing IT expertise Person specification: Proven leadership skills with excellent communication skills both written and oral ITIL/Prince 2 desirable Excellent analytical and problem solving skills Ability to strategise and plan ahead taking into account current and future technology landscapes Experience more »
Employment Type: Permanent
Salary: £95000 - £105000/annum 15% bonus + £5k car allowance
Borehamwood, England, United Kingdom Hybrid / WFH Options
Corriculo Recruitment
the role will have some of the following: Strong experience with Office 365, Azure stack A good understanding of networking technologies Any experience with ITIL, Gmail or JAMF would also be advantageous The list above is important, but not as important as hiring the right person! So if you don more »
and Active Directory - Previous project and project co-ordination experience would be very helpful - The ability to work well under pressure to strict deadlines - ITIL awareness - Hold a full UK driving license You will be part of a busy and growing IT department who are growing their IT field service more »
Employment Type: Permanent
Salary: £25000 - £30000/annum £25,000 - £30,000 plus car
Watford, Hertfordshire, South East, United Kingdom
Big Red Recruitment Ltd
and Active Directory - Previous project and project co-ordination experience would be very helpful - The ability to work well under pressure to strict deadlines - ITIL awareness - Hold a full UK driving license You will be part of a busy and growing IT department who are growing their IT field service more »
Stevenage, England, United Kingdom Hybrid / WFH Options
SCC
fast-paced environment. Flexible approach, able to operate effectively with uncertainty and change. Able to work independently, autonomously and take initiative. An understanding of ITIL-aligned principles and processes. About Us SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham more »
Hatfield, Hertfordshire, South East, United Kingdom
CV Screen Ltd
Azure and Exchange. - You will be process driven whilst retaining a creative outlook towards solving client issues. - It would be desirable to be ITIL certified. SALARY: Basic salary up to £50,000 Benefits include: - 25 days plus bank holidays - Private Medical - Company pension contributions - Training and development opportunities LOCATION: Near more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Littlefish
overall customer satisfaction. What are we looking for in the successful candidate? A proven track record in Service Management Demonstratable experience working within an ITIL framework Knowledge in Service Design and Service Transition Knowledge of outsourcing models through different generations e.g. Service Management vs. Service Integration Knowledge and experience of more »
working with ITAM or CMDB tools Experience in developing a ITAM strategy and roadmap Experience in creating KPI’s that align with CSF’s ITIL Foundation v3 or v4 Package: £55,000 - £70,000 £6,000 car allowance Hybrid – 3 days in London 25 days holiday, Pension, Family Health Insurance more »
Luton, Bedfordshire, Cockernhoe, Hertfordshire, United Kingdom
Matchtech
PLATFORM ENGINEER - IDENTITY AND ACCESS Join our team as a Platform Engineering Specialist focused on Identity and Access! Contribute to seamless IT service delivery by designing, building, testing, and scaling services within the Identity and Access Platform. Collaborate with diverse more »
Luton, Bedfordshire, Cockernhoe, Hertfordshire, United Kingdom
Matchtech
improve infrastructure components such as servers, databases, cloud services, network and storage systems. Experience in IT service management (ITSM) and InformationTechnologyInfrastructureLibrary (ITIL). Understanding of system development life cycle methodologies (agile software development, rapid prototyping, incremental, synchronise and stabilise, and DevOps/DevSecOps). Demonstrable experience of more »
is a great opportunity for an experience Service Desk Manager to build out their IT support operations and improve the Service Desk delivery under ITIL standards. Main Responsibilities Align Service Desk operations with ITIL 4 best practices to maintain high-quality service delivery. Develop and enforce service desk policies, procedures … incidents, minimising disruption to school operations. Drive continual service improvement initiatives based on data-driven insights and feedback from stakeholders. Implement best practices from ITIL 4 framework to enhance Service Desk operations and service delivery. Develop and maintain service metrics and reporting mechanisms to track Service Desk performance against KPIs … for improvement and inform strategic decision-making. Required experience; Previous experience in a Service Desk Manager or similar role Comprehensive understanding and experience with ITIL v4 best practices. Proficiency in Microsoft O365, Exchange, SharePoint, OneDrive, and Intune. Solid background in IT asset management best practices. Experience with Fresh Service or more »
Employment Type: Permanent
Salary: £50000 - £55000/annum Circa £50,000 per annum
be instrumental in driving the efficiency and effectiveness of our IT support function. Your role will involve leading a team of dedicated professionals, implementing ITIL v4 best practices, and continuously improving our service delivery to align with business objectives. Key Responsibilities: Service Desk Operations: Implement ITIL 4 best practices to … Bachelor's degree in computer science, Information Systems, or relevant field. Demonstrable experience in managing an IT service desk or related team. Proficiency in ITIL v4 best practices and Microsoft O365 suite. Experience with IT asset management and ticketing systems. Strong leadership and people management skills. Excellent communication and organizational more »
Employment Type: Permanent
Salary: £40000 - £50000/annum full benefits package
role in elevating there IT support operations. The Service desk manager will be responsible for the following. The service desk operations, aligning them with ITIL 4 best practices to maintain a high quality. Develop and enforce Service desk policies, procedures and standards Provide strong leadership to the team, bring in … will need Previous experience as a service desk manager is a must Experience working with the education sector is a bonus Detailed understanding of ITIL 4 best practices Experienced working with Microsoft O365, Exchange, Share point, One drive and Intune. Strong background in IT asset management Experience with Fresh Service more »
Luton, Bedfordshire, Cockernhoe, Hertfordshire, United Kingdom
Matchtech
Technical Architect - Infrastructure/Observability Are you a seasoned Platform/Technical Architect ready to shape the future of our IT infrastructure? We're looking for a dynamic individual to join our I&O Platforms team, focusing on the Observability more »