remains secure, robust, and effective. The post holder will identify and contribute to infrastructure-based Problem Management in line with InformationTechnologyInfrastructureLibrary (ITIL) principles. The post holder will work closely with the Infrastructure Network Specialists to ensure that the network infrastructure has the capacity to cope and deliver more »
with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL qualified would be desirable Previous experience of managing an IT support team Analytical Benefits This 3-month contract offers an opportunity to work in a more »
with policy and procedure. The post holder will identify and contribute for Unified Communications based Problem Management in line with InformationTechnologyInfrastructureLibrary (ITIL) principles. Ensure the Unified Communications team maintains a high standard with regards to the efficient and effective resolution of faults and customer feedback are addressed more »
