and backup strategies, ensuring the security and integrity of client data. Collaborate with team members to deliver high-quality service and support, adhering to ITIL operations standards. Provide guidance and support to team members, fostering a collaborative and supportive work environment. Skills: Proficiency in Active Directory, Group Policy, Azure AD …/IP, DNS, DHCP) Backup/disaster recovery technologies. Experience working in diverse customer environments, both on-premises and in the cloud. Understanding of ITIL requirements Key words: IT Support, Support Engineer, Senior Support, 1st Line, 2nd Line, 3rd Line, First Line, Second Line, Third Line, Senior IT Locations: Northamptonshire more »
Northampton, Northamptonshire, East Midlands, United Kingdom
The University of Northampton
facilitate greater freedom and autonomy. About You You will have a relevant IT qualification or be able to demonstrate suitable experience, ideally holding an ITIL V3/4 certification. You will have all or a mixture of skills from the following areas: Windows Server 2016/2019/2022 Active … to work collaboratively within the wider IT department. Qualifications Essential: Relevant Professional IT Certification or minimum of 3 years experience in similar role. Desirable: ITIL V3/4 Foundation certified IT Services The IT Services department comprises 75 staff, divided into 5 teams, and runs the information and technology services more »
Northampton, Northamptonshire, East Midlands, United Kingdom
Eutopia Solutions Limited
will also be tasked with producing service design packages, ensuring robust design and transition of services into operational environments. You will have experience of ITIL service design and tradition processes, as well as proven commercial experience of WAN, LAN, WLAN, VLANs and VOIP configuration. Experience or knowledge will also be … packages, to ensure robust design and transition of services into operational environments. Key Skills and Experience Cisco technologies. CCNA Certified. Knowledge or experience of ITIL service design and transition processes. Experience of WAN, LAN, WLAN, VLANs, VOIP configuration. PLEASE APPLY NOW FOR IMMEDIATE CONSIDERATION. more »
Northampton, Northamptonshire, East Midlands, United Kingdom
The University of Northampton
facilitate greater freedom and autonomy. About You You will have a relevant IT qualification or be able to demonstrate suitable experience, working within the ITIL framework for service management. You will have all or a mixture of skills from the following areas: IP Addressing, DNS and DHCP Structured cabling (copper … Able to work collaboratively within the wider IT department. Ability to adapt to organisational change. Qualifications Essential: CCNA Certified Desirable: CCNP Certified COMPTIA Network ITIL Foundation Certified IT Services The IT Services department comprises 75 staff, divided into 5 teams, and runs the information and technology services of the university. more »
Northampton, Northamptonshire, East Midlands, United Kingdom
The University of Northampton
facilitate greater freedom and autonomy. About You You will have a relevant IT qualification or be able to demonstrate suitable experience, working within the ITIL framework for service management. You will have experience in the following: The ability to manage the team and when required adopt a hands on approach more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Circle Group
IP, DNS, and DHCP. Experienced in utilising backup and disaster recovery technologies. Skilled in navigating both diverse on-premises and cloud environments. Understanding of ITIL requirements. Previous experience in Managed Service Provider (MSP) settings is desirable, though not mandatory. They are a close-knit team committed to delivering proactive services … backup strategies to uphold the security and integrity of client data. Collaborate with colleagues to deliver top-notch service and support, while adhering to ITIL operational standards. Provide guidance and assistance to team members, fostering a collaborative and supportive work environment. With this opportunity, you will achieve: Starting salary up more »
Kettering, Northamptonshire, United Kingdom Hybrid / WFH Options
Clinch
books, security and support documentation The ability to learn quickly, work autonomously and make sound decisions Excellent customer service, communication and technical documentation skills ITIL (change management, incident management, configuration management, availability management) DESIRABLE Virtualisation technologies Experience in e-commerce, call centre, support of proprietary and COTS applications TECHNICAL SKILLS more »
to motivate and guide team members. Exceptional communication and interpersonal skills, capable of handling both technical and non-technical queries. Relevant IT certifications (e.g., ITIL, Microsoft, Cisco) would be advantageous. Remuneration Salary: £30,000 - £35,000 per year (depending on experience) On-call supplement Working Monday to Friday 9am more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Bright Horizons UK
Experience We Are Looking For: Ticketing systems Office 365/2016 Windows 10/11 Active Directory Exchange Admin Centre Desirable Experience/Qualities: ITIL Processes Service Desk - Tier 1 Triaging Basic Knowledge of Networking Hardware Troubleshooting Customer Service Orientated – via all mediums. Technical Curiosity. Bright Horizons are committed to more »
printing and Enterprise Telephony Corporate Security Administration Obligations including AV, VPN, Rapid 7 Vulnerability Mgmt. Mobile device Technologies, Management and encryption, Mobile Iron DESIRABLE ITIL SCRUM RELEVANT CAREER HISTORY/EXPERIENCE NECESSARY TO FULFILL THE JOB ROLE MINIMUM Hands on exposure and responsibility for the aforementioned skillset. Needs to be more »
will also be tasked with producing service design packages, ensuring robust design and transition of services into operational environments. You will have experience of ITIL service design and tradition processes, as well as proven commercial experience of WAN, LAN, WLAN, VLANs and VOIP configuration. Experience or knowledge will also be … packages, to ensure robust design and transition of services into operational environments. Key Skills and Experience Cisco technologies. CCNA Certified. Knowledge or experience of ITIL service design and transition processes. Experience of WAN, LAN, WLAN, VLANs, VOIP configuration. PLEASE APPLY NOW FOR IMMEDIATE CONSIDERATION. more »
Northampton, Northamptonshire, East Midlands, United Kingdom
Profectus
Hyper-V/VMware and familiarity with Linux system administration. Strong understanding of networking protocols (TCP/IP, DNS, DHCP) and firewalls. Familiarity with ITIL operations and a valid driving license. Desired Skills: Experience with products such as Cisco, Meraki, Veeam, Aruba, Draytek, HP, etc. Be part of a dynamic more »
NN7, Little Houghton, Northamptonshire, United Kingdom
Chapman Tate Associates
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
and backup strategies, ensuring the security and integrity of client data. Collaborate with team members to deliver high-quality service and support, adhering to ITIL operations standards. Provide guidance and support to team members, fostering a collaborative and supportive work environment. Skills: Proficiency in Active Directory, Group Policy, Azure AD …/IP, DNS, DHCP) Backup/disaster recovery technologies. Experience working in diverse customer environments, both on-premises and in the cloud. Understanding of ITIL requirements Key words: IT Support, Support Engineer, Senior Support, 1st Line, 2nd Line, 3rd Line, First Line, Second Line, Third Line, Senior IT Locations: Northamptonshire more »
Management : Utilize your proficiency in service management tools and ticketing systems to streamline processes and enhance efficiency. Framework Familiarity : While not mandatory, familiarity with ITIL or other service management frameworks will be a valuable asset. Technical Acumen : Previous technical experience is advantageous, as it will allow you to better understand … understandable. Qualifications: Strong customer service orientation with a track record of exceeding expectations. Proficiency in using service management tools and ticketing systems. Familiarity with ITIL or other service management frameworks is a plus. Previous experience in a customer service or technical support role is advantageous. Strong rapport and relationship building more »