Reading, England, United Kingdom Hybrid / WFH Options
Thames Water
a new team, which has just implemented a new Software Asset Management Tool, as part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long-term … in producing ELPs for primarily SAP, including understanding the license terms and conditions. SAP licencing experience is essential for this role. You will have ITIL qualifications and CSAM or an equivalent. You will have experience with industry-standard discovery/SAM tools, Flexera would be an advantage. Desirable Experience You more »
Reading, England, United Kingdom Hybrid / WFH Options
Primark
where necessary, push back on Primark’s partners and hold them to account to ensure the correct result is obtained. • Experience in TOGAF and ITIL methodologies and delivering using them. • Ability to communicate effectively in writing and verbally to a wide range of people at all levels including communicating complex more »
Reading, England, United Kingdom Hybrid / WFH Options
Areti Group
with external partners, including resolving conflicts arising from changing priorities. · Familiarity with common information security management frameworks like NIST, PCI, GDPR, ISO Series, OWASP, ITIL, ISF Standards of Good Practice (SoGP), and ISACA’s Control Objectives for Information and related Technology (COBIT) frameworks. Areti Group – Carbon positive tech recruitment | 🌳🌳🌳 | We more »
Reading, England, United Kingdom Hybrid / WFH Options
Thames Water
don’t want to just be another cog in the machine. You will also likely be able to demonstrate: Incident Management experience adhering to ITIL/ITSM standards and at least two years of team leader responsibilities Broad knowledge of basic IT technologies (i.e. operating systems, network devices, software development … and non-technical information to audiences of various levels in the organisation (e.g., executive, management, end users) Ability to influence senior customers and stakeholders ITIL v3 Foundation certificate or ITIL 4 Foundation certificate ITIL v3 Intermediate Service Operation or Operational Support and Analysis or any ITIL 4 Specialist certificate What more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Pertemps Thames Water
a new team, which has just implemented a new Software Asset Management Tool, as part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long-term … in producing ELPs for primarily SAP, including understanding the license terms and conditions. SAP licencing experience is essential for this role. You will have ITIL qualifications and CSAM or an equivalent. You will have experience with industry-standard discovery/SAM tools, Flexera would be an advantage. Desirable Experience You more »
time to time in line with business needs. You Will Have: Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL) Experience in a proactive IT operational role in a modern IT environment Good understanding of IT and Information related principles, standards, and requirements when operating more »
SKILLS/QUALIFICATIONS: • Azure Cloud/Oracle Cloud • Left Hand Storage • EMC Networker/Unity • HPe 3PAR, SAN, MSA and StoreOnce • Project Management experience • ITIL Foundation and Transition • Skilled CCNA/CCNP • Linux knowledge and understanding If you have the skills required, please apply now more »
security solutions and harden existing systems. As a Senior Cyber Security Engineer, you will: Carry out daily security engineering/operation tasks under an ITIL framework Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls, system hardening and security improvement projects with a particular focus more »
Reading, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: • 5 years plus Azure Active Directory experience (Essential) • Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial • Azure Containers • Azure Kubernetes • Azure Endpoint Management/Intune • Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. • ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: • Development through Training/Certification • Put through DV clearance (including tax more »
matches the best, whilst ensuring compliance to regulatory requirements, company policy and standards. Experience with information security management frameworks (NIST, PCI, GDPR, ISO, OWASP, ITIL, ISF SoGP, COBIT) is essential. The role will involve supporting project managers in risk and issue management Creation, review, and approval of documentation such as more »
Service Provider Main Goal As 3rd Line TL, you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of the managed service portfolio … Problem Manager, you will be someone who has experience of handling SLAs and KPIs to help mature IT processes and procedures. Excellent knowledge of ITIL Service/Incident/Problem Management (ITIL Version 4) would be advantageous. Responsibilities/Tasks and maintaining the Problem Management Policy/Framework trend and more »
Reading, England, United Kingdom Hybrid / WFH Options
Mentmore
As Problem Manager and 3rd Line Team lead , you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of the managed service portfolio … of : An IT service desk. 3rd Line support Problem/incident Management Managing a team of 5 or more people Desktop, Networking, Server experience. ITIL V4 or v3 Benefits include: Base up to £47k Bonus - paid Quarterly Flexible hours Remote working (2 days) And much more more »
techniques & modern coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. more »
and management of Service Levels. • Accountable for driving improvements to the operational environment by analysis of contracted service levels with the partners. Essential Skills: ITIL Expert. Experience of working with and influencing various levels of management, building relationships and influence across teams and a wider community of other leaders and more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Mentmore Recruitment
As Problem Manager and 3rd Line Team lead , you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of the managed service portfolio … of : An IT service desk. 3rd Line support Problem/incident Management Managing a team of 5 or more people Desktop, Networking, Server experience. ITIL V4 or v3 Benefits include: Base up to £47k Bonus - paid Quarterly Flexible hours Remote working (2 days) And much more more »
/Training Essential Microsoft Certified or equivalent level of knowledge Desirable European Computer Driving Licence Qualified or equivalent level of knowledge Understanding of an ITIL service management framework and application to multiple organisations Continuous Professional Development Essential A sound working knowledge of Microsoft Office 365 support Desirable Evidence of continuous more »
Experience Required: Information Security Officer 3+ years experience in a commercial compliance role Experience of ISO27001 policies and procedures Ideally hold industry qualifications i.e. ITIL Foundation or above, ISO 27001 Foundation or above, or PCI DSS QSA Experience developing and implementing clear policies, procedures and controls for information security Excellent more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other ServiceNow modules/applications (CSM/HRSD/FSM more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol
/WSUS patching Some scripting skills (e.g. BAT, PowerShell, VB or C# scripts) Broad understanding of IT infrastructure, awareness of Change & Release Management. ServiceNow, ITIL Foundation is desirable but not essential The Application Packager will be rewarded with an exciting role with a global lead in the IT Services space more »
Employment Type: Permanent
Salary: £50000 - £58500/annum + Health, Life, Pension, 23 Days Hol
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Employee Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a more »
Employment Type: Permanent
Salary: £49800/annum Excellent Pension and Employee Benefits
Cloud technologies Familiarity with ISO 27001 and Cyber Essentials Firewall and network security configuration AV, Patch Management, Endpoint Protection and EDR technologies Understanding of ITIL Practices Salary more »
security solutions and harden existing systems. As a Senior Cyber Security Engineer, you will: Carry out daily security engineering/operation tasks under an ITIL framework Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls, system hardening and security improvement projects with a particular focus more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Project People
and standards. Should have experience of using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASP the IT InfrastructureLibrary (ITIL), the ISF Standards of Good Practice (SoGP) and ISACA's Control Objectives for Information and related Technology (COBIT) frameworks. The role will involve supporting project more »
time to time in line with business needs. You Will Have: Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL) Experience in a proactive IT operational role in a modern IT environment Good understanding of IT and Information related principles, standards, and requirements when operating more »
reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service Desk support following ITIL processes. Providing 24hr on-call NOC support by rotation on a Oncall Rota 1 in 3. May require overtime when required for out-of-hours more »