1 to 25 of 46 ITIL Jobs in Scotland

and met or exceeded within the overall BU plan, and individual services have improved profitability Staff are effectively managed, engaged and developed Experience: Minimum ITIL V3 Foundation qualified, ideally V4 Foundation Degree/Management Qualification or equivalent experience Ability to Manage diverse teams Relevant experience in a similar role Experience more »

Days on + 4 days off Shift Pattern. Full time. £35k + Overtime + 15% Bonus, The NOC Shift Teams are fully ITIL aligned working alongside the Service Desk 1st, 2nd & 3rd Line Network Support Teams, Senior Engineers and the Service Delivery Management Team. The ideal candidate will need to more »

management of the OpenShift environment Participating in requirements gathering and estimating effort for new enhancements and developments utilising OpenShift Managing tickets in line with ITIL policies and procedures Communication with customers Working alongside a team of experienced Java developers as well as other database and infrastructure support teams to deliver … support to customer Qualifications Essential requirements: OpenShift experience UK-based Security Check (SC Clearance) desirable. SC Clearance eligible essential Experience of working in an ITIL-based application support role Excellent communication skills Below describes the technical components of the environment to be supported by the successful candidate, who will have more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »

concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification This is an excellent opportunity to join us and more »

to be self-supporting and proactive An awareness of emerging technologies and demonstrable desire to stay current Experience and understanding of working within an ITIL environment Other Desirable skills: Automation/scripting skills: csharp, Python (desirable) Familiar with Agile & DevOps Fast learner and delivery-focused Benefits Our people are supported more »

concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification This is an excellent opportunity to join us and more »

systems Excellent problem-solving and analytical skills Strong knowledge and experience of IT change management processes and principles Certification in TOGAF, Microsoft Azure and ITIL What You’ll Get in Return: We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes more »

Strong knowledge and experience of IT change management processes and principles Willingness to stay up to date on information technology trends and security standards ITIL Foundation (or higher) Qualified in one or more of CISSP, CRISC, CCSP or equivalent experience What You’ll Get in Return: We are committed to more »

client facing and Facilities Infrastructure Management or proven equivalent working experience. (Essential) Full UK Driving Licence. (Essential) Data Centre management certification i.e., CDCMP. (Desirable) ITIL Foundation qualification. (Desirable) Experience Working within a demanding, mission-critical Data Centre environment. (Essential) Client facing experience, including dealing with clients in difficult circumstances. (Essential more »

the whole life cycle of computerized systems Liaise with external vendors Experience University degree in IT or comparable education Experience with GAMP 5 and ITIL processes required Excellent Validation skills of (computerized) systems are needed Profound IT background and IT skills needed Project management expertise is an asset SQL, AD more »

on numerous activities simultaneously, Experience of applying defined processes and procedures, Positive, can do attitude, Ability and appetite to learn new skills, Awareness of ITIL processes and functions Benefits Our people are supported and encouraged to develop their career with Sword through their own personal learning and development plan, alongside more »

Experience of effectively leading a high performing team to ensure they are developing and remain motivated within their role Knowledge and practical experience of ITIL framework, ISO 9001, Cyber Essentials, GDPR Knowledge of network infrastructure, OSI model, hardware configuration, diagnostics Microsoft Windows Server, Active Directory, Internet Information Services, DNS, VPN more »

are a plus Professional certifications such as GCTI, GCIA, GCIH, GREM, CISSP, CISM, or similar cybersecurity technical certifications are a plus DevOps methods and ITIL framework knowledge are a plus Secureworks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work more »

processes, procedures, and work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IS related processes, policies, and work practices Supports the development of future planning and product roadmap more »

be able to obtain UK GOV Security Clearance at SC level clean UK Driving License trouble shooting skills experience in a similar role with ITIL environment Support knowledge including Microsoft Windows XP/7/10 onwards communicator both face-to-face & over the phone Windows Share\File permissions connectivity more »

standard network protocols. Experience of working towards external compliance objectives such as PSN and Cyber Essentials or, within an IT governance framework such as ITIL, COBIT, ISO etc. Excellent communication skills with the ability to communicate confidently with colleagues at all levels across the organisation. Brightwork Ltd offers the services more »

of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »

concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skills required please apply now more »

have a professional work ethic with excellent attention to detail. Strong customer facing skills with the ability to multitask with accuracy is also required. ITIL and Microsoft accreditations would be beneficial but not essential. Mayflower is acting as an Employment Agency in relation to this vacancy. more »

Office tools. Up-to-date knowledge of ICT technologies. Familiarity with IT service management tools like SNOW. Understanding of industry trends and best practices (ITIL, ISO 27001, etc.). Experience with asset management tools like Lansweeper. Proficiency with remote assistance tools like TeamViewer. Benefits: Our client offers competitive benefits packages more »

/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product roadmap … managers Good verbal and written communication skills, including the ability to explain technical concepts and technologies to the IT workforce Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in a team more »

concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now more »

Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please 'In applying for this position, you consent to your personal data being shared with more »

management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirables ITIL Foundation MCP/MCSE Hours Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri If this Security Cleared Infrastructure more »