1 to 25 of 35 Permanent ITIL Jobs in Scotland

Are you a Network Operations Lead who can own and drive resolution of multi-tiered technologies? Do you have excellent Stakeholder Management skills and are able to demonstrate leadership and clear communications? If so please read on . Client Details more »

concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification This is an excellent opportunity to join us and more »

systems Excellent problem-solving and analytical skills Strong knowledge and experience of IT change management processes and principles Certification in TOGAF, Microsoft Azure and ITIL What You’ll Get in Return: We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes more »

Strong knowledge and experience of IT change management processes and principles Willingness to stay up to date on information technology trends and security standards ITIL Foundation (or higher) Qualified in one or more of CISSP, CRISC, CCSP or equivalent experience What You’ll Get in Return: We are committed to more »

and disaster recovery plans tailored to the organisation’s needs and best practices. Familiarity with industry standards (e.g., ISO 9001, ISO 22301, ISO 27001, ITIL) Working with colleagues to ensure regular testing and exercises are carried out to evaluate the effectiveness of business continuity and disaster recovery plans. Identifying areas more »

Experience of effectively leading a high performing team to ensure they are developing and remain motivated within their role Knowledge and practical experience of ITIL framework, ISO 9001, Cyber Essentials, GDPR Knowledge of network infrastructure, OSI model, hardware configuration, diagnostics Microsoft Windows Server, Active Directory, Internet Information Services, DNS, VPN more »

are a plus Professional certifications such as GCTI, GCIA, GCIH, GREM, CISSP, CISM, or similar cybersecurity technical certifications are a plus DevOps methods and ITIL framework knowledge are a plus Secureworks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work more »

be able to obtain UK GOV Security Clearance at SC level clean UK Driving License trouble shooting skills experience in a similar role with ITIL environment Support knowledge including Microsoft Windows XP/7/10 onwards communicator both face-to-face & over the phone Windows Share\File permissions connectivity more »

Up to £65,485 dependant on skills and experience What you'll be doing: Shared Infrastructure System Administration (Virtualisation, Data Centre and Networks) Support ITIL Change Management activities including the development of processes and evolution of toolset Develop, conduct and analysis for support of systems integration activities Support the T26 … VMware, ESXI, ESXTOP, VMware Horizon, SAN, DNS, DHCP, IP, Switching/Routing, Security, HTTP, NTP, VDI (PCoIP/RDP/VNC) etc Understanding of ITIL Service Management, experience with configuration management and release management - preferably qualified to ITIL Foundation level with experience of BMC Remedy Desirable: Experience of operating, testing more »

concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification This is an excellent opportunity to join us and more »

of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »

concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skills required please apply now more »

Office tools. Up-to-date knowledge of ICT technologies. Familiarity with IT service management tools like SNOW. Understanding of industry trends and best practices (ITIL, ISO 27001, etc.). Experience with asset management tools like Lansweeper. Proficiency with remote assistance tools like TeamViewer. Benefits: Our client offers competitive benefits packages more »

exposure to complex server licensing environments including Data Centres, DR, Virtualisation and Cloud Excellent SAM knowledge particularly around standards such as ISO 19770 and ITIL v3 Ability to understand software contracts, deployment reports and licensing grants in order to produce and interpret licensing compliance statements Extensive experience working within the more »

/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product roadmap … managers Good verbal and written communication skills, including the ability to explain technical concepts and technologies to the IT workforce Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in a team more »

a comprehensive understanding of customer support operations and the ability to optimise service delivery through efficient system utilisation. Experience in service design in an ITIL environment - Creating, implementing and managing scalable Customer Support models and processes including SLA and SaaS Developing and ensuring competency within the team to support all … There may be the need to be available to meet in various Customer locations (including overseas) on an occasional basis. Possess essential skills for ITIL Certification, specifically in Service Design and Management, demonstrating a deep understanding of IT service processes and methodologies to enhance the overall efficiency and effectiveness of … in supervising/managing a team is required. Experience and certifications with systems Support, Connectivity and Remote Diagnostics are preferred in IT environment management (ITIL, COBIT, TOGAF, Lean IT, or similar industry stand certification more »

and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site more »

Previous experience in the creation of technical support documentation Enterprise support of Microsoft Office 365, desktop and Admin Knowledge of Service Management processes e.g. ITIL Previous experience working in a managed service environment working to defined scope and with strict SLAs Exposure to Infrastructure technologies – Server, Networks etc Working knowledge more »

concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skill required, please apply now more »

Security Controls • Ivanti Device and Application Control • Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: • Citrix based VDI Infrastructure • Administering Licence Servers • Administering Managed Print Servers • ITIL Foundation • MCP/MCSE If you have the skills required, please more »

related role. Preferred certification: Certified Information Systems Security Professional (CISSP). Experience in Government/Ministry of Defence settings is advantageous. Proficiency in implementing ITIL processes. Strong expertise in SIEM operations. Competence in Risk Management and NIST Cyber Security Controls. Client-facing experience with exceptional stakeholder management skills. Ability to more »

Suppliers, escalating where appropriate, to ensure timely resolution of issues across a wide range to technologies and services. Proven knowledge if working in an ITIL service environment and adhering to strict SLA’s. Ability to deliver consistent performance in a high-pressure environment with excellent attention to detail. Excellent communication … of Cisco/Juniper Network Devices Recent experience in a IT Helpdesk or Network related role Experience of local government/public sector environments ITIL Service Management more »

and met or exceeded within the overall BU plan, and individual services have improved profitability Staff are effectively managed, engaged and developed Experience: Minimum ITIL V3 Foundation qualified, ideally V4 Foundation Degree/Management Qualification or equivalent experience Ability to Manage diverse teams Relevant experience in a similar role Experience more »

Days on + 4 days off Shift Pattern. Full time. £35k + Overtime + 15% Bonus, The NOC Shift Teams are fully ITIL aligned working alongside the Service Desk 1st, 2nd & 3rd Line Network Support Teams, Senior Engineers and the Service Delivery Management Team. The ideal candidate will need to more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »