Avon & Wiltshire Mental Health Partnership NHS Trust
by the IT Service Desk Manager. Person Specification Qualification Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Evidence of successful further education (at 16+ level) related to IT Evidence of successful higher education (at 18+ level) related to IT Skills Essential more »
NHS South Central and West Commissioning Support Unit
peripheral hardware, Windows Desktop operating system, PC Desktop operating systems and Office Applications, Patient Administration system, Email, Web Browser Applications, Service Desk systems Desirable ITIL Foundation Certificate Knowledge of Primary Care and Clinical Commissioning environment Skills & Capabilities Essential Ability to work independently and on own initiative, with periodic supervision, but more »
for: Proficient knowledge and hands-on experience with Windows, Virtualization, Servers, Storage, Networking, Internet, and Security. Possession of an ICT-related qualification, such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare). Exceptional customer more »
of staff listed below for further information. Person Specification Qualifications Essential GCSE Grade C or above in English and Maths Clinical Systems experience Desirable ITIL Evidence of Personal Development Knowledge Essential Good working knowledge of computer operating systems and software applications including MS Office applications (Word, Excel, PowerPoint) Knowledge of more »
Bidborough House 38-50, Bidborough Street, London, England
UNIVERSITY COLLEGE LONDON
the university’s core IT systems – networking, telephony, and other technologies. Use industry standard tools and techniques to support these activities – Jira, Miro, RemedyForce, ITIL Messaging and Collaboration: Provide second and third-line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure. Create and review more »
support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »
providing user familiarisation with Windows 11, carrying out on-site and remote technical support to end users of Windows 11. The candidate should use ITIL based processes to deal with incidents and service requests, and be able to support a wide range of end users. Requirements: Significant experience supporting end more »
development through IT Technical training Desirable Qualification or Experience demonstrating understanding of incident and/or project methodologies and processes such as Prince2 and ITIL Experience Essential Experience of working within a technical development or support environment Meets or exceeds all essential criteria as per experience area of the personal more »
skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and more »
development through IT Technical training Desirable Qualification or Experience demonstrating understanding of incident and/or project methodologies and processes such as Prince2 and ITIL Experience Essential Experience of working within a technical development or support environment Meets or exceeds all essential criteria as per experience area of the personal more »
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment * Experience of configuring and supporting network devices such as Firewalls and Switches * Good understanding of principles of ITIL Framework Technologies & Experience: * Veeam Cloud Connect * Microsoft Remote Desktop Services * Citrix XenApp/XenDesktop * Veritas (Symantec) Backup Exec * Symantec Endpoint Protection * Fortinet Firewalls * HPE/ more »
Weston-Super-Mare, Somerset, South West, United Kingdom
Matchtech
We are looking for a candidate to join the Service Desk team within the IT Support department of our client. Permanent, full-time position based from offices in Weston-Super-Mare The team is pivotal in supporting technology projects and more »
