12 Permanent ITIL Jobs in Somerset

skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and more »

for: Proficient knowledge and hands-on experience with Windows, Virtualization, Servers, Storage, Networking, Internet, and Security. Possession of an ICT-related qualification, such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare). Exceptional customer more »

Server Architecture. Understanding of Voice Protocols and routing Excellent organisational and project management skills. Strong communication and interpersonal skills. Knowledge of ISO27001 standards and ITIL Framework Cisco CCNA (or similar) Desirable: Knowledge of Dialogic or Ribbon SBC Certifications in Azure AZ-104 Teams Admin MS700 (or Similar) Cisco CCNA (or more »

Person Specification Education and Qualification Essential Educated to Degree level or equivalent experience An understanding of PRINCE2 project management methodology or equivalent experience Desirable ITIL Service Level Management certification or equivalent experience Relevant certifications in Power Apps and Power Automate are a plus. Skills and Abilities Essential Logical approach fault more »

providing user familiarisation with Windows 11, carrying out on-site and remote technical support to end users of Windows 11. The candidate should use ITIL based processes to deal with incidents and service requests, and be able to support a wide range of end users. Requirements: Significant experience supporting end more »

tackle 1st and 2nd line support issues while also managing troubleshooting tasks The Following requirements for this role are: Good understanding of Microsoft Azure ITIL Diagnosing and resolving issues at the first point of contact where possible. Permanent Role Pay: £28,000 If you are a Service Desk Analyst looking more »

Qualifications and Training: Degree level education or equivalent qualification/experience in a related field. Formal qualifications, certification, or extensive experience in data architecture. ITIL Foundation Level Qualification. Professional project management qualification (e.g., PRINCE2 foundation or equivalent). more »

highly technical environment - eg cloud/dev ops etc and use to work within an agile environment. Ideal candidate will hold some form of ITIL Accreditation within either version 3 or 4. Outstanding benefits package for the right person. more »

IT Service Desk Team Lead – London/hybrid working - £43,000 - £48,000 + Benefits ServiceNow, ITIL, Leadership, AzureAD, O365, Intune Are you a dynamic IT Service Desk Lead with a passion for providing exceptional technical support? Do you thrive in an environment where you can make a significant impact … Strong technical understanding of Microsoft operating systems and applications. Proficiency in problem-solving and analytical skills with attention to detail. Excellent knowledge of the ITIL service management framework. Outstanding communication and customer service skills. Proven ability to motivate and manage a team effectively. ITIL Foundation certification preferred. Ability to manage more »

MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment * Experience of configuring and supporting network devices such as Firewalls and Switches * Good understanding of principles of ITIL Framework Technologies & Experience * Veeam Cloud Connect * Microsoft Remote Desktop Services * Citrix XenApp/XenDesktop * Veritas (Symantec) Backup Exec * Symantec Endpoint Protection * Fortinet Firewalls * HPE/ more »

IT Solutions Architect Solutions Architect - Software Development, .NET Applications, TOGAF, Microservices, APIs, ITIL, .Net, Core, UML, Cloud (Azure DevOps), Sailsbury - (Hybrid) - 60 - 65K + good benefits Nb: This role requires eligibility to undertake BPSS SC clearance - 5 years UK residency is essential Our client is seeking an experienced Solution Architect … the Azure/MS 365 platform. Understanding and appreciation of Data Analytics and leveraging data as a business asset. Understanding and appreciation of the ITIL Service Lifecycle - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all. more »

We are looking for a candidate to join the Service Desk team within the IT Support department of our client. Permanent, full-time position based from offices in Weston-Super-Mare The team is pivotal in supporting technology projects and more »