company targets and objectives Must be conscientious with an attention to detail Preferred experience using a Ticket Management Software, creating/updating & logging tickets ITIL Foundation Certified more »
following infrastructure services (Networking, Cloud, Mail, Remote access, SAN) Assist with system architecture design Assist with securing IT environments Provide in-depth experience in ITIL methodologies (Availability, Capacity, Resilience, Supportability Management) Support the resolution of escalated of IT tickets and problems. Supporting infrastructure services through design and project briefs Implementing more »
Office 365 support experience Microsoft Exchange configuration and support experience Active Directory configuration and administration VMware support experience Citrix support experience Strong networking skills ITIL knowledge more »
Hardware Support (Dell, HP and Lenovo) RMM tools A full driving licence Desirable Skills: Degree educated At least one years in a similar role ITIL foundation Benefits: For the successful candidate my client offer excellent opportunities for career development and fully funded training and exams, life insurance, company pension and more »
performance and modified SLA patterns to resolve operational issues.Able to work under pressure and meet deadlines.Self-motivation and able to take responsibility.Experience and Education:ITIL V4 Certified.Experience leading a multicultural, worldwide team.Experience successfully evolving IT processes.BS/BA or relevant work experience.Strong English written and verbal skills required.SummaryLocation: United Kingdom more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
technology areas is a big plus Familiarity with application virtualization (e.g., APPV), VDI management and support, endpoint device control (Ivanti), secure remote access, and ITIL v3 If you're ready to elevate your career in a challenging yet exciting environment, apply now! Join us on this exciting journey, and let more »
the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and more »
diagrams and ensuring documentation is up to date. Provide out of hours cover for our escalations department when required. Provide Service in-line with ITIL principles. Provide an accurate account of time within ticketing system. Like the rest of the Infinity team, you'll benefit from: The opportunity to work more »
of leading and developing technical teams. Exceptional problem-solving, analytical, and decision-making skills. Effective communication and interpersonal abilities Desirable Qualifications: Certifications in CompTIA, ITIL, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or related fields. Experience in managing IT projects and driving process improvements. Additional Requirements: Experience more »
Office 365 support experience Microsoft Exchange configuration and support experience Active Directory configuration and administration VMware support experience Citrix support experience Strong networking skills ITIL knowledge more »
such as Kaseya VSA (or other RMM), IT Glue, and Halo PSA Experience with scripting and programming languages is a plus Solid understanding of ITIL and IT support best practices Excellent problem-solving, communication, and customer service skills Relevant Microsoft certifications are highly desirable What We Offer: Competitive salary, depending more »
Office 365 products Excellent communication skills, both verbal and written, with the ability to convey technical concepts to non-technical users Solid understanding of ITIL principles and best practices Ability to prioritise and manage multiple tasks in a fast-paced environment Flexibility to occasionally visit client sites as required Eligibility more »
United Kingdom, Adderbury, Oxfordshire Hybrid / WFH Options
Bibby Financial Services Ireland
specifically D365 Sales/Customer Engagement Experience within 1st or 2nd Line technical support and/or IT application support role Familiarity with the ITIL framework and of IT incident management and investigation The ability to communicate with stakeholders at different levels Excellent verbal and written communication skills There’s more »
Banbury, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Bibby Financial Services
specifically D365 Sales/Customer Engagement Experience within 1st or 2nd Line technical support and/or IT application support role Familiarity with the ITIL framework and of IT incident management and investigation The ability to communicate with stakeholders at different levels Excellent verbal and written communication skills There's more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. more »
months+ 1st line support experience Providing customer service to all levels of business Active Directory Windows 10 Office 365 Basic network troubleshooting - desirable ITIL - desirable The ability to undergo UK Security Clearance In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment more »
possess proficiency in both spoken and written English. Experience in working for a global customer base will be an added advantage. Basic understanding on ITIL, Incident and request management (Optional). Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Additional Information Overall Required Competence more »
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
and management skills and independent and autonomous working Have the ability to lead investigations into and deliver complex problems and incidents solutions Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and more »
degree educated in a relevant subject plus at least one of the following qualifications: MCITP Server or Enterprise Administrator qualification MCSD: Azure (Highly Desirable) ITIL Foundation Project Management qualification desirable - Strong understanding of Windows Server Operating Systems, 2012 R2 - Background in Cloud Solutions, e.g. Azure, Microsoft365, Modern Workplace technologies. - Proven more »
East Grinstead, West Sussex, Felbridge, United Kingdom Hybrid / WFH Options
International Logistics Group
and leadership experience. - Proven ability to work in a high pressure, deadline driven environment. - Excellent communication skills. - Excellent analytical, organizational, and decision-making skills. - ITIL Foundation qualified (desirable). - Budget management skills (desirable). - IT Project management skills. - The role requires you to be able to travel to ILG sites more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Concept Resourcing
work in the UK. Skills/Experience: Strong virtualization skills (VMware, Nutanix) Proficient in server hardware, networking, and Windows/Linux environments Familiarity with ITIL, security principles, and documentation best practices Customer-focused with excellent communication skills Bonus: Experience with cloud platforms, scripting, and Dell/EMC products Role Tasks more »
Bletchley, Milton Keynes, Buckinghamshire, United Kingdom
Acora
management and ticket handling Experience of working to SLA's and KPI measures Experience of using/contributing to a Knowledge base Understanding of ITIL is beneficial Strong interpersonal and relationship building skills. The ability to communicate effectively verbally and in writing Team Player, willing to help and support others. more »
like Cyber Essentials Plus, as well as managing network monitoring tools such as N-Central, Zabbix, and Grafana. Familiarity with industry-standard frameworks like ITIL and adept at managing backup solutions such as Veeam and ActiveBackup for Business. Duties & Responsibilities: Collaborates closely with existing infrastructure teams, taking a hands-on more »
design and deployment experience. MSCE. VMWare VCP. Azure implementation qualifications. Azure PaaS stack and AKS. Windows Server 2019. Strong Azure implementation experience. Knowledge of ITIL Proven track record in managing and integrating IT change programme. KPI development experience in delivering realistic technical service metrics. more »
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Vodafone
incidents, working to SLA’s. Layer 2 and 3 troubleshooting, configuration, routine housekeeping and upgrades. Planning and implementing of customer changes, based around an ITIL framework. Managing vendor fault tickets in accordance with SLA utilising escalations matrices where required.Who You AreYou'll be a Consultant who has previously worked within more »