Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Circle Group
IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You will join an already established service desk team … days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional … services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The Role: This is a great opportunity for an experienced service desk team leader to have the chance to be part of an outstanding team filled more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Venesky Brown
of any resource issues that may affect the smooth running of the Service Desk Team. - Maintain and develop the implementation of service Management methodology (ITIL). - Deputise for the Service Desk Team Leader - Establish and maintain effective written and verbal communication with individuals and groups of customers and stakeholders as … requirements - Experience of working in a technical support role and proven experience in the development and support of IT systems Desirable Skills: - Knowledge of ITIL strategy - Experience of working in a Public Sector environment If you would like to hear more about this opportunity please get in touch. more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Venesky-Brown Recruitment Ltd
of any resource issues that may affect the smooth running of the Service Desk Team. - Maintain and develop the implementation of service Management methodology (ITIL). - Deputise for the Service Desk Team Leader - Establish and maintain effective written and verbal communication with individuals and groups of customers and stakeholders as … requirements - Experience of working in a technical support role and proven experience in the development and support of IT systems Desirable Skills: - Knowledge of ITIL strategy - Experience of working in a Public Sector environment If you would like to hear more about this opportunity please get in touch. more »
Newport, Wales, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Agreement terms in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation Benefits: Quality Pension scheme Development each year to provide better career and salary progression. Network Engineer – Hybrid/Newport more »
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
phs Group
desirable) Strong knowledge of MS Office products Good knowledge of all common technologies in the desktop user environment Understanding of InformationTechnologyInfrastructureLibrary (ITIL) practices Excellent verbal, written and communication skills Brilliant Customer Service skills calm, positive, professional and a great listener Good organisation and time management skills A more »
Newport, Isle of Wight, United Kingdom Hybrid / WFH Options
VIQU Ltd
training. - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation - Strong expertise in Cisco technologies (Routers & Switches, Security, Wifi and Data) - Great communicative, administrative and time management skills - Adhesion to Service Level Agreement more »
Newport, Isle of Wight, United Kingdom Hybrid / WFH Options
VIQU Ltd
terms - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation Benefits: - High quality Pension scheme - Personal development each year to provide better career and salary progression. Network Engineer - Hybrid/Newport more »
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Viqu Limited
training. - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation - Strong expertise in Cisco technologies (Routers & Switches, Security, Wifi and Data) - Great communicative, administrative and time management skills - Adhesion to Service Level Agreement more »
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Viqu Limited
terms - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation Benefits: - High quality Pension scheme - Personal development each year to provide better career and salary progression. Network Engineer – Hybrid/Newport more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Capital Law Ltd
and able to work with minimum supervision. Able to thrive in a fast-paced environment and successfully manage multiple deadlines. A working knowledge of ITIL and ISO practices. In return, we offer. flexible working: you will have the ability to work between home and the office as required. health and more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Inspire People
have responsibility for implementing an already advanced Technical Services Improvement Plan, but also for assessing those plans and evolving them where appropriate, using either ITIL aligned processes or similar best practice methodologies. It will involve ensuring accurate documentation, managing stakeholders who want different, sometimes conflicting outcomes from the same process … and Experience: It is essential that you have: * Experience creating and implementing Service Design and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety of stakeholders with conflicting priorities It is desirable that you have: * Experience with implementing … Configuration Management Databases in a major tool, e,g. ServiceNow * ITIL Foundation, or better, Qualified How to apply As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. Inspire People will assess your application against the more »
Bridgend, Brynmenyn, Mid Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
helpdesk Exceptional communication skills both verbal and written Full and valid UK driving license Nice to Have: Hold an ndustry-based certification (CompTIA, Microsoft, ITIL etc.) Experience with Windows-based desktops Have experience with networking based technologies (DHCP, DNS etc.) However, that's not all as this company will invest more »