drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An more »
to the customer To provide advice and answer ad-hoc enquiries from stakeholders Your skills and experience: Worked in a Software Asset Management Enviroment ITIL v3 or 4 Foundation Certified Software Asset Manager Microsoft Certified Professional Degree and/or other industry recognised qualifications Assistant Software Asset Manager - SC Cleared more »
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
Wintel Engineers x 4 - SC Cleared + 9 month initial contracts + Outside IR35 + Hybrid working from Corsham + £475 to £530 per day Key Skills: + Design, configuration, and administration of complex Active Directory, preferably in a secure more »
Core WINTEL Engineer Competitive rate 12 Month Contract *ACTIVE* Security Clearance would be advantageous The WINTEL Engineering Service will support the technical team installing, configuring and updating Windows servers and software components of the NSoIT(D) solution and development environment. more »
Dorset, South West, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
Cloud Control 12c and 13c As a result of working within an infrastructure support role we'd expect you to have gained experience around ITIL, Service Now [or similar] and knowledge of the agile framework. As well the expected technical skills, we're looking for someone to have good stakeholder more »
COBIT, UML) Design and development of technology strategies and roadmaps Desirable skills: Understanding of Agile principals Understanding solution changes on business requirements Familiar with ITIL/Prince/PROSCI Experience of delivery and TTO more »
a proficient and continually advancing level of IT literacy. * Attention to detail and collaborative working. Skills and Experience: * Experience of working in a mature ITIL compliant environment. * Detailed understanding of IT Service Management, both within the development life cycle and in service delivery. * Service improvement planning strategies. * Good virtual team … IT infrastructure environment(s). * Experience of CSI objective definition, baselining of measurements, data collection, processing, analysis, presentation thereof and implementation of suggested improvements. * ITIL v3 or 4 Foundation certificate required. * Experience of working with Agile and Lean practises Key Strengths: * Be able to adapt and open to new technologies more »