providing user familiarisation with Windows 11, carrying out on-site and remote technical support to end users of Windows 11. The candidate should use ITIL based processes to deal with incidents and service requests, and be able to support a wide range of end users. Requirements: Significant experience supporting end more »
on Microsoft Office products, including Word, PowerPoint and Excel. Requirements: ·ITILv3 Foundation Certificate or higher · At least 5 to 7 Years experience in an ITIL based organization specifically within an Operational more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical Support with occasional customer visits • Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment • Experience of configuring and supporting network devices such as Firewalls and Switches • Good understanding of principles of ITIL Framework Technologies & Experience • Veeam Cloud Connect • Microsoft Remote Desktop Services • Citrix XenApp/XenDesktop • Veritas (Symantec) Backup Exec • Symantec Endpoint Protection • Fortinet Firewalls • HPE/ more »
configuring and installing Routers, Switches and Access Points Be able to demonstrate the relevant practical skills required for this role Be methodical and accurate. ITIL v3/4 Foundation and MCP certification qualified (is desirable) Be confident in interactions with colleagues in own team and elsewhere. Demonstrate a high degree more »
Admin, MS O365 Suite At least 1 formal IT qualification preferred e.g. Cisco CCNA, MSCA, MSCE or equivalent Full UK driving licence Desirable ITIL V4 Foundation Excellent working knowledge of one or more of the following:- Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience Working knowledge of Cloud Technologies with more »
and external. Familiar with information management practices, system development lifecycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks Track record of influencing technology partners within the context of managed services. Knowledge and understanding of different modelling languages e.g. BPMN, UML, ArchiMate TOGAF more »
addressing hardware and software issues, using remote support tools wherever possible. You will manage your workload via our IT Service Desk platform based on ITIL principles. You will: Raise incidents, investigate, and follow through to completion, seeking guidance from the IT Systems Administrator when needed. Raise change requests and submit more »
for the completion and refinement of activities on the operational checklists, referencing and updating documentation and procedures. You are required to undertake and maintain ITIL functions such as Incident, Change, Problem and Service Management You will oversee, train, and approve the work of junior team members and third parties, particularly … Centre Services (DCS) team, including (but not limited to): • Providing security within customer Data Centres and Technical Equipment Rooms. • Aligning to and undertaking customer ITIL Functions, such as Change and Incident. • Inputting into data centre management systems and ensuring accuracy and completeness of data to enable space, power and network more »
Agile Methodology for Software Engineering Experience working with stakeholders at all levels within an organisation Experience producing a range of analysis artefacts Knowledge in ITIL, SOP's, RACI, Visio & Lucid So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance A pension of more »
the scrum team with estimates of the duration of tasks. Essential Skills needed to fulfil this role: Secondary qualification or equivalent experience Knowledge of ITIL, SOP's, Raci, Visio & Lucid Practical and applied experience of Agile Methodology for Software Engineering Experience working with stakeholders at all levels within an organisation. more »
environments, Citrix, VMWare, LAN/WAN technologies, and systems management Ability to optimally fix applications and hardware in a customer-focused environment Familiar with ITIL practices It would be great if you had: Familiarity with SysTrack Knowledge of Sysinternals Tools, including Procmon If you are interested in this role but more »
members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »
department management and ideas to improve things. Responsibilities include supporting and building various devices, some networking (cisco switches) and IT asset management . While ITIL v3/4 Foundation and MCP certs are desirable, emphasis lies on your hardware support, build and ability to manage and lead a key service more »
Keynsham, Somerset, United Kingdom Hybrid / WFH Options
Robert Half
skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and more »
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Michael Page Technology
Server Architecture. Understanding of Voice Protocols and routing Excellent organisational and project management skills. Strong communication and interpersonal skills. Knowledge of ISO27001 standards and ITIL Framework Cisco CCNA (or similar) Desirable: Knowledge of Dialogic or Ribbon SBC Certifications in Azure AZ-104 Teams Admin MS700 (or Similar) Cisco CCNA (or more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »
post-holder will actively participate in IT project implementation plans. Person Specification Qualifications Essential Relevant Degree or Masters in IT Field or equivalent experience; ITIL Foundation Certificate Microsoft Certified Professional or equivalent experience; Desirable Citrix administration certificate VMware administration certificate Experience Essential Experience with designing and implementing all aspects of more »
in Gloucestershire What will you be doing? Microsoft Intune administration Application, Packaging and deployment Endpoint Security MDM (management of MDM platform) Scripting and automation ITIL Processes Experience required: Experience with device management through Intune Experienced in OS migration through Intune Strong knowledge in setup and enrolment of devices Deep understanding more »
Title: Wintel Engineer (SC Cleared) Location: Corsham Rate: £500 - £650 (via umbrella) Length: 9 months Status: Outside IR35 The WINTEL Engineering Service will support the technical team installing, configuring and updating Windows servers and software components of the solution and more »
certification considered). 3 years minimum previous experience in the field Experience of working within a multi-classification Network environment is preferred. Familiarity with ITIL processes and standards is also desirable. Experience with DNA Centre (Catalyst Centre), ACI & ISE is also desirable. Here's what’s in it for you more »
Bristol, England, United Kingdom Hybrid / WFH Options
Anson McCade
Board discussions around approvals Requirements : • Minimum of Cisco CCNA certification or equivalent experience • At least 3 years of previous experience in networking • Familiarity with ITIL processes and standards is desirable • Experience with network solutions like DNA Centre, ACI & ISE is preferred Why You Should Apply : • Be part of a constantly more »
Swindon, England, United Kingdom Hybrid / WFH Options
GRIDSERVE
GRIDSERVE is a forward-thinking, technology-enabled sustainable energy business. We are committed to delivering net zero transport at the speed and scale the climate crisis requires to prevent global temperature rises exceeding 1.5°C of warming. We #deliver net more »
a secure technical environment. Experience relating to the following technologies are advantageous: Microsoft Azure Microsoft Compliance & Security Tenable Platforms support and maintenance within an ITIL Environment Strong customer focus and customer service attitude Strong personal organisational skills. Desirable Skills: Microsoft Sentinel Microsoft 365 Defender Previous experience in a consultancy role. … Experience working in an Agile framework. Desirable Certifications, Qualifications, Experience: Microsoft 365 Certified: Fundamentals/Associate/Expert Certification ITIL v4 Foundation Company benefits include: Discretionary 10% bonus Discretionary 2k annual training fund per employee Very competitive pension scheme Virtual GP Annual Eye Test more »
support Confident in building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification/MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional visits more »
2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st more »
