18 ITIL Jobs in South Yorkshire

typologies of architectural solution in alignment with Product & Delivery and Infrastructural teams; Relevant experience as a Business Analyst, with professional certifications such as COBIT, ITIL, or PMP considered advantageous. Our Offer: Opportunity to operate in a growth market Many opportunities for professional and personal development Flexible working arrangement fully remote more »

point-of-sale (POS), ATM, banking or finance industry background A Bachelor degree (US) or Higher National Diploma, HND (UK) CCNA, JNCIA, Linux Admin, ITIL Foundations/Service Delivery or Other Networking education/certifications Experienced user of MS Office applications - Outlook, Excel, Word, PowerPoint, Visio Experience with Remedy and more »

Computing/IT or a related field, or have equivalent IT industry experience. Certifications and/or in depth experience in IT Service Management- ITIL, ITSMF etc. Financial and commercial awareness Proactive approach to self developing and maintaining knowledge of new and emerging technologies through, industry sources, as well as more »

relationship-building Demonstrable role/skill equivalency experience Desirables Interest or knowledge around the area of Security Understanding of frameworks and standards such as ITIL, Agile, Lean, Prince2 Additional team management experience such audit, budget and rota management What rewards and benefits would I get in this role? 25 days more »

be responsible for managing the global IT support function, ensuring the delivery of high-quality technical services. The role requires a deep understanding of ITIL-based service management, experience with SLAs and KPIs along with strong networking experience and Microsoft hybrid solutions. About You Must have a strong technical skillset … in networking, coupled with hands-on experience in both on-premises and cloud computing, is crucial. Additionally, must have a history of successfully managing ITIL service teams Key Responsibilities: Collaborate on defining the IT and technical strategy in line with overarching global IT strategy. Manage an ITIL-based service function … supporting a global multi-site user base. Oversee the implementation and adherence to ITIL processes, ensuring service quality and efficiency. Defining and managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) Lead and mentoring the team of service desk analysts and infrastructure engineers. Provide technical guidance and support to more »

would be an advantage: Messaging - Exchange, Teams Microsoft Office 365 Virtualization Backup, Archiving, storage Core Infrastructure -Windows/Networks Business Competencies: Strong understanding of ITIL processes - advanced ITIL qualification would be desirable but not essential Experience of Problem, Incident and Change Management, analyzing incident trends, raising problem records, working with … sensitive, goal oriented, motivated. Good problem-solving skills Experience Required: Prior experience in a Network Operations Center/Service Desk Environment Experience of main ITIL processes Experience of Major Incident Management. Experience with face-to-face customer liaison. Experience of managing people. Experience defining KPI's and SLA's more »

Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and more »

Power Platform App Maker. Experience with Microsoft Azure services, particularly Azure Active Directory, Azure SQL Database, and Azure Logic Apps. Knowledge and expertise in ITIL service support, including Incident, Problem, Change, and Release management. Experience supporting business applications. Business Competencies: Strong troubleshooting and problem-solving skills. Excellent communication and customer more »

supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services and be proficient in networking … cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentor a team and provided technical guidance. Skills/Experience: Expertise in server … Respond to escalated issues promptly and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership and communication skills. Benefits: Hybrid working more »

coordinate activity, recommend improvements, and monitor service effectiveness Defining and owning performance metrics, delivering clear and relevant management across IT Services Strong understanding of ITIL processes such as Service Operations and Service Transition Strong interpersonal skills, understanding how other business areas function and promoting new ways of working to foster more »

We are passionate about training, technology and career development. Job Purpose/The Role: Problem Management: Lead the problem management process in accordance with ITIL standards, ensuring that all problems are logged, tracked, and resolved in a timely manner. Incident Management Liaison: Work closely with the incident management team to … and manage problems before incidents occur, using trend analysis and other predictive techniques. Continuous Improvement: Continually improve the problem management process in line with ITIL's principle of continual service improvement. Reporting: Generate regular reports on problem management performance, identifying trends and areas for improvement. Stakeholder Communication: Communicate effectively with more »

Apply statistical analysis and data mining techniques to extract insights from large datasets, supporting decision-making and strategic planning. Service Management: Utilise knowledge of ITIL service management principles to align data science initiatives with service management goals and objectives. Data Modelling: Develop and implement data models to support the organisation … Provide training and mentoring to other team members, sharing expertise in data science, service management, data modelling, and ServiceNow. Problem Management: Utilise knowledge of ITIL service management principles to align data science initiatives with service management goals and objectives. All profiles will be reviewed against the required skills and experience. more »

technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all IT services are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL best practices across all areas of service management, including incident management, problem management, change management, and continual service improvement. Service more »

supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing … and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, and provide technical guidance. Skills/Experience: Expertise in server administration, virtualization, and … Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working more »

team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. Deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing … and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, provide technical guidance. Skills/Experience: Expertise in server administration, virtualization, and cloud … Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working more »

supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing … and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored ateam and provided technical guidance. Skills/Experience: Expertise in server administration, virtualization, and … Respond to escalated issues promptly and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership and communication skills. Benefits: Hybrid working more »

Customer Service, IT Infrastructure, System Checks, System Updates, Technical Issues, Configuration, Setup, IT Solutions, Managed Services, Problem-Solving, Analytical Skills, Communication Skills, Ticketing Systems, ITIL Framework, Remote Support, Office Networks, Cybersecurity, Backup, Disaster Recovery, VoIP Technologies, Service Desk, Network Analytics, Non-Technical User Support, Sheffield, Rotherham, Barnsley, Chesterfield, Worksop, South more »

Change Administrator, ITIL, 100% remote, £ 35000 - 40000 + benefits. Expanding software product company is seeking an ITIL qualified Change Administrator to work with their Head of Technical Change. In this new role you will be responsible for administration activities related to change process, including documenting & supporting technical change within the … a number of change related activities and stand in for the Head of Change when necessary. This is an exciting time to join as ITIL is being introduced and implemented through the company and you can help shape and drive this. Key responsibilities include - * Oversee the administration of change (including … stakeholders are updated, and timelines are achieved To be considered you will have the following skills and experience - * Excellent communication skills. * Strong knowledge of ITIL - used to applying ITIL change management processes & principles * Experience of planning and managing runbooks to successful conclusion * Ability to produce reporting, understand and track key more »