technical solutions. Strong communication and documentation skills. Essential Technical Experience Office 365 WindowsServer Active Directory Windows 10 PC& Serverhardware (Mounting and racking servers) Desired ITIL foundation MCITP: Server Administrator or MCSE: Windows Server MCSA Package Details Salary is up to £32k pa (depending on experience and accreditations) 24Days Holiday- Increasing more »
with cross-functional teams to deliver exceptional customer service. Key skills & experience Bachelor's degree in informationtechnology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications Proven experience in application support, with a track record of troubleshooting and more »
verbal and written communication skills Effective Time Management Proficient in Microsoft office applications SC, NPPV3 & parliament security clearances, or the ability to obtain them. ITIL V4 foundation certification Resource Management Working knowledge of Remedy ITSM suite or similar ITSM application What we offer: A career at Telent can span sectors more »
analytics platforms such as AWS, GCP or Azure. Proficient in data visualization tools such as Tableau, Power BI, or QlikView. Public sector best practice ITIL or OGC toolkit Excellent analytical and problem-solving skills with the ability to transform complex data into insights. Strong attention to detail and the ability more »
and applications. Key Skills & Experience: *Minimum 3 years of previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment. *Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade. *Working understanding of Active Directory, Exchange, Microsoft more »
following infrastructure services (Networking, Cloud, Mail, Remote access, SAN) Assist with system architecture design Assist with securing IT environments Provide in-depth experience in ITIL methodologies (Availability, Capacity, Resilience, Supportability Management) Support the resolution of escalated of IT tickets and problems. Supporting infrastructure services through design and project briefs Implementing more »
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
IFS
ideally with experience in activating indirect sales forces within the service management domain. You possess a deep understanding of enterprise service management best practices (ITIL, ITSM) and how they translate to real-world business value. You're an ESM expert, fluent in the technology's architecture and capabilities. You can more »
user Microsoft Word, Microsoft Tools, Microsoft Outlook, Microsoft Excel Telephone based customer service/customer assistance experience Successful experience of working in a team ITIL Aware (Desirable) Telephone based customer service/customer assistance experience is a huge advantage Telent - What we offer: A career at Telent can span sectors more »
Processes & Procedures. Share and Identifying improvement areas & implementing measures to maximize customer satisfaction levels. Defining new process and procedure for operations. Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20/27 K Certifications etc. 3rd Party Vendor Management & Contract Negotiation … to manage IT transformations end to end. Working knowledge and understanding of Systrack tool. Ability to interact with CIO/Infrastructure director Understanding of ITIL framework Preferably 10+ years plus of Industry experience Atleast 8+ years of EUC experience Strong Leadership, People & Customer relationship skills and drive to push things more »
Knowledge: 1st & 2nd line support experience Providing customer service to all levels of business Active Directory Windows 10 Office 365 Basic network troubleshooting - desirable ITIL - desirable The ability to undergo UK Security Clearance In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
the UK business Digital strategy and implement the necessary IT service skills and processes to support that vision Skills Role Specific Extensive experience of ITIL disciplines and Service Management Framework Management of IT outsourced third party service provision Experience of working within a COBIT Governance Framework (desired but not essential … team-player Team building, leadership and motivation Qualifications Degree level or equivalent appropriate experience Masters level degree in a relevant professional discipline is desirable ITIL Service Management or equivalent qualifications are desirable BCS or CII qualifications are desirable Experience Experience of: Operating in the IT Service Management arena within a … demonstrable ability to negotiate compromise and gain stakeholder buy in Working with IT service introduction methods, disciplines, tools and reporting Interpreting, communicating and implementing ITIL disciplines What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose more »
Epsom, England, United Kingdom Hybrid / WFH Options
Nuffield Health
passion and commitment to quality. It starts with you. As an IT Infrastructure Specialist - Networking, you’ll bring experience of working in a modern ITIL-based IT service organisation including incident, problem and change management, managing a complex, national multi-site IT infrastructure and excellent written and verbal skills. You more »
Leatherhead, England, United Kingdom Hybrid / WFH Options
Zest
using your own initiative. Commercial awareness A good understanding of mathematical principles Experience in the Benefits industry would be ideal, but is not essential ITIL or other support framework qualifications are desirable, but not essential. Zest is an equal opportunities employer. If you don't meet every single requirement, please more »
**Applications Support Analyst – 14 MONTH FTC – Leatherhead (hybrid) - £42K per year + benefits** We have a fantastic opportunity for an experienced Application Support Analyst to join our client for up to 14 months covering parental leave. You will work within more »
team in Camberley. As a Service Desk Advisor, you'll play a pivotal role in coordinating the delivery of customer support services within an ITIL framework. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ability to work independently more »
engage, influence, and diplomatically drive the adoption of new processes across global teams. Excellent analytical skills with the ability to identify trends and patterns. ITIL V3/4 certification is essential; IATIAM or CHAMP certifications are desirable. Desirable Criteria: Ideal candidates will have experience deploying ITAM tools and discovery tools more »
Employment Type: Permanent
Salary: £70000 - £80000/annum + 20% bonus + Flexible Working
Responsibilities: Investigate and resolve reported issues Log, prioritise and keep issues up to date on the issues tracking system, ensuring that you work to ITIL standards. Work with customers in reproducing issues in order to find resolution as thoroughly and quickly as possible Research issues and interrogate support materials and more »
Staines, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in informationtechnology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of troubleshooting and more »
Hounslow/Epsom/Croydon area (mobile role), England
HPE CDS
skills Presentation skills Analytical skills Team working Initiative Strong interest in networking Full UK Driving Licence Network Fundamentals Incident management experience Networking career aspirations ITIL fundamentals (beneficial) Networks and Communications Positive attitude Face-to-face and virtual work Willing to learn Quick-thinking and driven Ability to work independently Qualifications more »
sought: A high level of business intelligence and strong analytical skills. Technical & Business analysis experience working within a digital and E-Commerce function An ITIL background, with experience of running a technical support team, which know how to manage the priority and risk of issues raised. Proven experience across a … essential) - 3rd party integrations Knowledge of corporate global ERP systems (SAP experience desirable) Strong understanding of the software development lifecycle in the Agile Model ITIL Foundation (v3 or ITIL4). more »
qualification or a recognised equivalent Current full driving license and own car for travelling to and from data centres and their sites. Foundation in ITIL University degree in a numerate subject (e.g. Computer Science, maths or engineering). Skills and Experience: - Extensive and proven commercial experience in designing, Installing, commissioning more »
data security services Great work ethic and customer service skills Excellent communication skills and work well under pressure Ability to manage budgets Certifications within ITIL, PMP, CISSP Please apply for more information on this great opportunity. more »
Employment Type: Permanent
Salary: £70000 - £80000/annum Hybrid working and great benefits