team skills Strong troubleshooting solving skills Able to build and maintain client relationships The ability to work well under pressure and unsupervised Experience in ITIL framework Logical thought processes and analysis techniques coupled with the ability to think outside the square Commitment to accuracy and precision with all outcomes Ability more »
following infrastructure services (Networking, Cloud, Mail, Remote access, SAN) Assist with system architecture design Assist with securing IT environments Provide in-depth experience in ITIL methodologies (Availability, Capacity, Resilience, Supportability Management) Support the resolution of escalated of IT tickets and problems. Supporting infrastructure services through design and project briefs Implementing more »
degree educated in a relevant subject plus at least one of the following qualifications: MCITP Server or Enterprise Administrator qualification MCSD: Azure (Highly Desirable) ITIL Foundation Project Management qualification desirable - Strong understanding of Windows Server Operating Systems, 2012 R2 - Background in Cloud Solutions, e.g. Azure, Microsoft365, Modern Workplace technologies. - Proven more »
maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of Microsoft applications, particularly Outlook ITIL aware Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience more »
experience as a system engineer on complex integration projects Desirable: Master’s Degree in a relevant discipline or equivalent qualification/experience INCOSE certification ITIL certification more »
their suppliers Accountabilities: Delivering day-to-day tasks and assignments to agreed time and quality. Delivering new projects to agreed time and quality. Support ITIL Service Delivery as well as Audit and Regulatory programme controls. Partner with business and IT stakeholders to improve the onboarding efficiency. Skills and Competences: Understanding more »
data security services Great work ethic and customer service skills Excellent communication skills and work well under pressure Ability to manage budgets Certifications within ITIL, PMP, CISSP Please apply for more information on this great opportunity. more »
Employment Type: Permanent
Salary: £70000 - £80000/annum Hybrid working and great benefits
tools, Operational Processes & Procedures. Identifying improvement areas & implementing measures to maximize customer satisfaction levels. Defining new process and procedure for operations. Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20/27 K Certifications etc. 3rd Party Vendor Management & Contract Negotiation … to manage IT transformations end to end. Working knowledge and understanding of Systrack tool. Ability to interact with CIO/Infrastructure director Understanding of ITIL framework Preferably 10+ years plus of Industry experience Atleast 8+ years of EUC experience Strong Leadership, People & Customer relationship skills and drive to push things more »
sought: A high level of business intelligence and strong analytical skills. Technical & Business analysis experience working within a digital and E-Commerce function An ITIL background, with experience of running a technical support team, which know how to manage the priority and risk of issues raised. Proven experience across a … essential) - 3rd party integrations Knowledge of corporate global ERP systems (SAP experience desirable) Strong understanding of the software development lifecycle in the Agile Model ITIL Foundation (v3 or ITIL4). more »