Involved in all aspects of the support of the network infrastructure including build, patching, user support, data backup, and implementing changes, all following standard ITIL processes ABOUT YOU Experience supporting network infrastructure Experience with: Networking, Firewall configuration, Load balancers, Windows (Server and Desktop), Virtualisation (ESXi), Backup, Patching HOW WE CAN more »
time to time in line with business needs. You Will Have: Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL) Experience in a proactive IT operational role in a modern IT environment Good understanding of IT and Information related principles, standards, and requirements when operating more »
Rochdale, Greater Manchester, North West, United Kingdom
Blue Octopus Recruitment Ltd
and upgraded digital services meet the quality criteria. Who are we looking for? We are looking for someone who: Relevant degree or equivalent experience, ITIL Foundation and Microsoft Azure Fundamentals Project Management Qualification Proven experience of management and maintenance of corporate websites and customer portals, preferably using Umbraco. Experience of more »
Strong knowledge of Information Security and related processes. Experience in getting previous places of work to a recognised industry standard for Security. Experience of ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high quality services to our customers we will complete a Basic background more »
times the post holder may have to work without supervision. Person Specification Qualifications Essential Diploma Level IT qualification or equivalent experience Desirable Lean qualification ITIL qualification Experience Essential Support Service experience - score according to level and years Software Support experience - score according to level and years IT Hardware Knowledge Desirable more »
Required experience: 2 years minimum working on an IT helpdesk dealing with end users Strong Troubleshooting skills Understanding and supporting of End User Compute ITIL certified Understanding of antivirus and EDR technologies Interest in Cyber security Public Sector experience would be a plus Over 3 years helpdesk experience would be more »
PC management software (ZENworks/SCCM/WSUS) Knowledge of PC based management and configuration utilities Experience of supporting Microsoft Exchange environments Knowledge of ITIL services management Knowledge of Active Directory server roles and LDAP Knowledge of Office 365 & Azure technologies Evidence of continuous professional development Desirable Knowledge of email … encryption technologies Knowledge of MDM technologies Qualifications Essential Educated to Degree Level or equivalent* GCSE Maths and English (Grades A - C) or equivalent Desirable ITIL Foundation Certificate NVQ II in InformationTechnology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
