with the Microsoft Azure Stack Hub (MASH) at its core! Based mainly in Corsham, with some exciting travel opportunities. Your mission? To seamlessly execute ITIL support processes, from frontline Service Desk interactions to tackling intricate fourth-line escalations. You'll be the go-to expert for capacity management, network supervision … to dive into the heart of innovation and collaboration? This role is your ticket! Required qualifications to be successful in this role Seasoned in ITIL-based service management. Proficient in SM tooling and ITSM operations. Well-versed in Azure solutions. Exceptional teamwork and communication abilities. Skilled in customer-facing incident … deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills ITIL Reference (phone number removed more »
of Project Management Frameworks and toolsets.Excellent MS Office Skills. Background in Business Analysis, IT Development and/or IT Testing. Experience of working with ITIL Service Management Processes (v3/v4 Foundation Certificate desirable). Familiarity with project planning, delivery management and collaboration tools (eg MS Project, Jira, Miro, ADO more »
a proactive approach to resolving issues. Collaborative team player who supports colleagues. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proven experience in IT infrastructure, desktop systems, and business applications. Quality and Consistency: Ability to follow processes, policies, procedures, and guidelines to maintain consistent more »
skills with an ability to convey key messages to technical and non-technical stakeholders Understanding of IT solution lifecycle and methodologies such as Agile, ITIL Logical and careful approach to testing and problem solving with both hardware and software Ability to prioritise own tasking to meet programme needs Customer-focused more »
of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with routers, managed switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator more »
in a relevant subject (e.g. Degree) ISEB Foundation in Business Analysis (or equivalent) ISEB Certificate in Requirements Engineering (or equivalent) Experience of working with ITIL Service Management Processes and Lifecycle Desirable - V3 Foundation Certificate (or later) What you'll get in return Opportunity to join our company stakeholder pension scheme more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
Incident Manager/Problem Manager x 3 - ITIL/ITSM - All Levels - Swindon - FinTech - New! Up to £38k+ Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing … ITIL Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI or EazyBI - Desirable more »
cloud environments AWS/Azure Qualifications: Cyber/Information Security certifications or related -includingMScInfoSec,CISM,CISA,CISSP etc. Demonstrable framework of industry aligned knowledge (ITIL, IT4IT, Scopism, SIAM). An appropriate background in Cloud and/or Managed Service Provider sector. This role requires SC clearance and will be split more »
Title: Wintel Engineer (SC Cleared) Location: Corsham Rate: £500 - £650 (via umbrella) Length: 9 months Status: Outside IR35 The WINTEL Engineering Service will support the technical team installing, configuring and updating Windows servers and software components of the solution and more »
Swindon, England, United Kingdom Hybrid / WFH Options
GRIDSERVE
GRIDSERVE is a forward-thinking, technology-enabled sustainable energy business. We are committed to delivering net zero transport at the speed and scale the climate crisis requires to prevent global temperature rises exceeding 1.5°C of warming. We #deliver net more »
Swindon, England, United Kingdom Hybrid / WFH Options
Public Sector Resourcing
Reports & Dashboards, Apex Classes, Apex Triggers, Test classes, Process Builder & Flows. Ability to communicate effectively with both technical and non-technical colleagues. Awareness of ITIL disciplines that govern the running of live services. Practical understanding of implementing security and privacy by design. If this role sounds like something that you more »
Continuity activities/incidents. Assist in monitoring, accounting, and auditing of all Application License Assets (ALA). Key skills: Experience in Software Asset Management. ITIL v3 or v4 Foundation certification. Certified Software Asset Manager. Microsoft Certified Professional. more »
services (Truesight/Discovery) * WhatsUp Gold * Microsoft System Center Operation Manager (SCOM) The Event Management Services shall be provided at each customer CyISOC. The ITIL Event Management Services shall include: * Raising and responding to Alerts, Events and Incidents, including handing off each of these to the relevant Resolver Group or more »
in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix, and MS Office more »
Wiltshire, South West, United Kingdom Hybrid / WFH Options
Airbus
YOU Knowledge of office based IT tools such as Microsoft Office and Google Suite. Be able to extract information and formulate reports. Familiarity with ITIL processes HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the more »
Employment Type: Permanent, Part Time, Work From Home
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What youll bring: SCCM Administration Software distribution, OS deployment and monthly Patches Scripting PowerShell, VBS Software integration and compatibility testing In depth knowledge … application packages It would be great if you had: Application sequencing Citrix Application virtualisation APP-V, MED-V Endpoint device control Secure remote access ITIL v4 If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply more »
2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st more »
Virtualisation, VLANs & VPN Strong stakeholder management experience. Desirable: Experience with IPS and IDS Experience with Solaris and Linux Experience with cloud provisioning, deployment environments, ITIL, and mail & web filtering Project management experience Our non-negotiables: You must be eligible to work and live in the UK Due to the highly more »
Exchange, SQL, Skype, and MS SharePoint; Experience with System Integration, Network Infrastructure, Virtualisation, VLANs, VPN Desirable: Experience with IPS and IDS Experience with Linux ITIL Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects youll be more »
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
Wintel Engineers x 4 - SC Cleared + 9 month initial contracts + Outside IR35 + Hybrid working from Corsham + £475 to £530 per day Key Skills: + Design, configuration, and administration of complex Active Directory, preferably in a secure more »
Core WINTEL Engineer Competitive rate 12 Month Contract *ACTIVE* Security Clearance would be advantageous The WINTEL Engineering Service will support the technical team installing, configuring and updating Windows servers and software components of the NSoIT(D) solution and development environment. more »
2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st more »
The successful service desk team lead will have: End-user computing experience Windows 10, O365 technical support experience Active Directory Administration Strong knowledge of ITIL best practices Outstanding customer service and communication skills. Experience collaborating with internal teams and external suppliers. Strong analytical and problem-solving abilities. Experiencemanaging and leading more »
LAN/WAN technologies, and systems management tools Experience developing a team in a complex IT support environment It would be good to have: ITIL v3/v4 Foundation, showcasing your commitment to standard methodologies Ready to make a significant impact on a dynamic IT landscape? Apply now and be more »
drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An more »