Permanent ITIL Certification Jobs

76 to 100 of 104 Permanent ITIL Certification Jobs

IT Technical Services Specialist

Cambridge, United Kingdom
Cambridge University Hospital NHS Foundation Trust
hours will be considered. We welcome applications from the Armed Forces. Person Specification Qualifications Essential Degree or equivalent IM&T qualification or equivalent experience. ITIL or equivalent Foundation level. Desirable Microsoft Certified Engineer. PRINCE2 accredited. Full ITIL accreditation. Experience Essential Working within the ITIL framework. Supporting large … development/support experience. Experience of Electronic Patient Record System. Knowledge Essential Understanding and have been involved in the Applications Packaging process. Knowledge of ITIL & Prince2 framework. Configuration Management including device management (printers - scanners mobile devices etc). Cloud hosting. Desirable Administration of Sharepoint site(s). Knowledge/ more »
Employment Type: Permanent
Salary: £35392.00 - £42618.00 a year
Posted:

Major Incident & Problem Management specialist

City Of Bristol, England, United Kingdom
AXA Group Operations
able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. more »
Posted:

Network Release Analyst

City of London, London
Hybrid / WFH Options
Capita
service management contracts. '€¢Possess mature interpersonal skills and is successful at developing and managing relationships at all organizational levels, both internally and externally. '€¢Ideally ITIL qualification and experience of applying ITIL (IT Infrastructure Library framework) in the workplace. '€¢Ideally have industry recognized network qualification (Cisco CCNA/Comp more »
Employment Type: Permanent
Posted:

Network Release Analyst

United Kingdom
Hybrid / WFH Options
Capita
service management contracts. Possess mature interpersonal skills and is successful at developing and managing relationships at all organizational levels, both internally and externally. Ideally ITIL qualification and experience of applying ITIL (IT Infrastructure Library framework) in the workplace. Ideally have industry recognized network qualification (Cisco CCNA/Comp more »
Posted:

Major Incident Manager (Spanish Speaking)

London Area, United Kingdom
Tata Consultancy Services
driving technical bridges. IT skills to understand and articulate infrastructure and application problems to stakeholders as appropriate. Excellent interpersonal, communication and organizational skills Certified ITIL (Foundation) V3/4 Should talk English and Spanish with good verbal and written skills Airline Domain knowledge or relevant industry experience Good Knowledge … a high-pressure, dynamic environment working to tight SLA's Good Knowledge on ServiceNow ITSM tool & Reporting module. Possess CompTIA Network+ CompTIA CySA+ & foundation certification in Linux or certified in IT operations & infrastructure technology toolset. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. more »
Posted:

Desktop Support Engineer

London Area, United Kingdom
Coforge
in Windows operating systems, Mac OS, system configuration, and troubleshooting will all play a critical role. Skills Windows 10/11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair Key Responsibilities: Own the reimage laptops/desktops via SCCM using PXE. Maintain spare built machine … identify opportunities for process optimization and enhancement. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. ITIL Certified Proven experience as a deskside/end user computing or similar role, In-depth knowledge of O365, Operating system. Windows 11, Mac OS more »
Posted:

IT Service Management Lead

Hook, England, United Kingdom
Taleo BE
a chance to meet some of the team. Experiences Extensive experience in IT Service Management roles Extensive experience in the design and delivery of ITIL-based service management practices and processes Extensive experience delivering enterprise technology solutions Experience working in service owner or product management/owner roles Experience … solving skills Strong organisation skills with examples of organising complex projects or programs Able to create an environment that is transparent, collaborative and respectful ITIL qualified at Foundation level minimum Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color more »
Posted:

Licence Management Lead

Reading, England, United Kingdom
Hybrid / WFH Options
Thames Water
a new team, which has just implemented a new Software Asset Management Tool, as part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long … in producing ELPs for primarily SAP, including understanding the license terms and conditions. SAP licencing experience is essential for this role. You will have ITIL qualifications and CSAM or an equivalent. You will have experience with industry-standard discovery/SAM tools, Flexera would be an advantage. Desirable Experience more »
Posted:

Software Licence Management Lead

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Pertemps Thames Water
a new team, which has just implemented a new Software Asset Management Tool, as part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long … in producing ELPs for primarily SAP, including understanding the license terms and conditions. SAP licencing experience is essential for this role. You will have ITIL qualifications and CSAM or an equivalent. You will have experience with industry-standard discovery/SAM tools, Flexera would be an advantage. Desirable Experience more »
Employment Type: Permanent
Salary: £65,000
Posted:

Network Solutions Manager

Liverpool, United Kingdom
Liverpool University Hospitals NHS Foundation Trust
as required to authorised parties. Ensure all projects and significant pieces of work have appropriate project management methodologies applied to them. Adopt and maintain ITIL service delivery and industry best practice standards. Ensure communication between areas of responsibility and end users is effective. Maintain a robust infrastructure and develop … organisations. To work collaboratively with service heads within Digital Services and within all Divisions of the Trust Person Specification Qualifications Essential Degree or equivalent ITIL qualification Prince 2 Project management or similar Microsoft Certified Professional and/or Specialist Qualifications Programme Management MSP qualification Experience Essential Substantial in a more »
Employment Type: Permanent
Salary: £58972.00 - £68525.00 a year
Posted:

ITIL Service Management Analyst

Birmingham, West Midlands, United Kingdom
Morgan Hunt UK Limited
Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand … by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled more »
Employment Type: Permanent
Salary: £40,000
Posted:

Desktop Services Engineer

Bexley, England, United Kingdom
Hybrid / WFH Options
NEC Software Solutions
to keep up to date with technological advances. Previous experience of working in a direct customer facing environment Excellent communication skills; verbal and written ITIL qualified or at ITIL Foundation and industry best practices PERSONAL QUALITIES: Ability to interact with people at all levels in a sensitive and more »
Posted:

IT Solutions - Assurance Manager

Hatfield, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
services with demonstrable experience in clarifying requirements, understanding the commercials behind a solution, and validating the proposed solutions against standards. Good working knowledge of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy more »
Employment Type: Permanent, Work From Home
Posted:

Sr. Manager, End User Platform Services

England, United Kingdom
CHEP
s degree in Computer Science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience. Strong understanding of the ITIL principles. Customer focused and is driven to achieve business value relevant outcomes. Works effectively and collaborate with purpose with a wide variety of people. … and able to plan effectively. Manages multiple competing demands on time. Drives results & is motivated to improve. Commercial acumen to drive service value Desirable ITIL Qualification SIAM knowledge Experience Significant End user technology platforms experience and dealing with senior stakeholders. Significant previous experience in customer focused workplace services role. more »
Posted:

Service Desk Team Leader

Tyne and Wear, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Akkodis
efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services … cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with more »
Employment Type: Permanent
Salary: £30000 - £32000/annum + On call shift allowance
Posted:

Help Desk Team lead

Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Akkodis
efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services … cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

IT Service Desk Manager - ITIL - Cardiff

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Circle Group
IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You will join an already established service desk … days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a … professional services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The Role: This is a great opportunity for an experienced service desk team leader to have the chance to be part of an outstanding more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Change Analyst, ITIL, Home Based

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Fdo Consulting Limited
Change Administrator, ITIL, 100% remote, £ 35000 - 40000 + benefits. Expanding software product company is seeking an ITIL qualified Change Administrator to work with their Head of Technical Change. In this new role you will be responsible for administration activities related to change process, including documenting & supporting technical change … a number of change related activities and stand in for the Head of Change when necessary. This is an exciting time to join as ITIL is being introduced and implemented through the company and you can help shape and drive this. Key responsibilities include - * Oversee the administration of change … stakeholders are updated, and timelines are achieved To be considered you will have the following skills and experience - * Excellent communication skills. * Strong knowledge of ITIL - used to applying ITIL change management processes & principles * Experience of planning and managing runbooks to successful conclusion * Ability to produce reporting, understand and more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Systems Engineer

Odenton, Maryland, United States
Leidos
/combined education, with 8-12 years of professional experience; or 6-10 years of professional experience with a related master's degree. Security+ certification or equivalent DoD 8570 IAT II certification within 14 days of start date Experience in Process Mapping Experience in architecture, design, develop, and … Infrastructure as Code, and CI/CD implementation Experience with Elastic/Kibana Understanding of network routing devices and network device configurations Understanding of ITIL foundation or ITIL certified AWS cloud certifications GSMO Original Posting Date: 2024-04-24 While subject to change based on business needs, Leidos more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Systems Engineer

Scott Air Force Base, Illinois, United States
Leidos
/combined education, with 8-12 years of professional experience; or 6-10 years of professional experience with a related master's degree. Security+ certification or equivalent DoD 8570 IAT II certification within 14 days of start date Experience in Process Mapping Experience in architecture, design, develop, and … Infrastructure as Code, and CI/CD implementation Experience with Elastic/Kibana Understanding of network routing devices and network device configurations Understanding of ITIL foundation or ITIL certified AWS cloud certifications GSMO Original Posting Date: 2024-04-24 While subject to change based on business needs, Leidos more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Infrastructure Engineer

Aberdeen, Scotland, United Kingdom
prosource.it
/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product … managers Good verbal and written communication skills, including the ability to explain technical concepts and technologies to the IT workforce Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in more »
Posted:

Service Desk Agent

Peterborough, England, United Kingdom
Hybrid / WFH Options
IT Naturally | B Corp | MSP
products Excellent verbal and written English communication skills Problem solving and remaining calm under pressure GCSE Maths and English (minimum grade 4 or C) ITIL certified or demonstrable experience of working in an ITIL environment What We Offer Competitive employee packages that include: Critical Illness Insurance Company Pension more »
Posted:

Sr. Solution Engineer

United Kingdom
Cadalys, Inc
customers across various domains. Our flagship offerings, Cadalys Concierge, Cadalys Care, and Cadalys Service Management, redefine efficiency by seamlessly integrating IT Service Management via ITIL® best practices into Salesforce Service Cloud. We also enhance clinical workflows by embedding evidence-based care guidelines into Salesforce Health and Service Cloud, setting … Cadalys is on the hunt for a Sr. Solution Engineer to join our Engage IQ team that is specialized in Salesforce Service Cloud and ITIL/IT Service Management (ITSM) to join our dynamic team at Cadalys. In this role, you will be responsible for providing technical expertise and … communicate how multi-party implementations work clearly and concisely. · Become proficient in communicating the value of a total ITSM solution, including software, services, the ITIL framework, and organizational change management. · Serve as a subject matter expert on Salesforce and ITSM technologies, providing guidance and best practices to internal teams more »
Posted:

System Administrator

Stockport, England, United Kingdom
Hybrid / WFH Options
Dematic
and Docker · Vmware · Good Network skills (Firewalls & Switches) · A driving license. You can have: · Grafana and or Prometheus · Windows Server Knowledge · A knowledge of ITIL processes, and ideally ITIL certified more »
Posted:

Data Centre Capacity Planner

Billingham, County Durham, North East, United Kingdom
Es Field Delivery Uk Ltd
to assign placement in the Data Centre Knowledge of basic electrical requirements and conversions (i.e. kilowatts, amps, phases, etc) Experience working in a Structured ITIL and or ISO environment Great team work ethic Ability to work multiple projects simultaneously Proficient in MS-Office Suite including Visio Manual handling experience … Desirable skills/qualifications: Data Centre qualifications up to a degree standard Project Management qualifications ITIL qualifications This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. more »
Employment Type: Permanent
Salary: £35,000
Posted:
ITIL Certification
10th Percentile
£29,440
25th Percentile
£38,125
Median
£51,500
75th Percentile
£66,250
90th Percentile
£87,500