1 to 25 of 59 ITIL Certification Jobs in England

/failback exercises to test system resilience and recovery processes. Qualifications and Skills: Bachelor's degree in Information Technology, Computer Science, or related field. ITIL certification is mandatory. Proven experience in a similar role, preferably in the banking or financial sector. Strong knowledge of IT service delivery processes more »

that customers are treated fairly, in line with Legal & General’s Customer Experience and Treating Customers Fairly policy (TCF). Qualifications TOGAF or similar certification is desirable. A related degree is desirable or demonstrable equivalent experience - ITIL certification would be an advantage Knowledge of enterprise architecture and more »

collaboration with Azure commercial and 21Vianet tenants (China) A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level more »

Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand … by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled more »

of 3 years' experience delivering Office 365 solutions A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level more »

and exposure to Windows OS, Office suites, MS Teams, Mobile Device Management (Android), Print Management. Able to conduct independent research and develop IT solutions. ITIL certification or other recognised IT Service Management certification Exposure and experience of ticket management systems Meets the requirements of the UK Home more »

business degree). Technical qualifications in a Project Management discipline (e.g., PMBOK, PMI CAPM/PMP or PRINCE2, Agile) desirable Fundamental knowledge of the ITIL framework and/or service management approaches. ITIL certification preferred. Experience & Skills Effectively demonstrates leadership, teamwork, problem solving, initiative and integrity. Proven more »

advisory partner. Experience leading teams and people management. Confident with Microsoft 365 appliations including M365, Teams, Power B.I. You will also benefit from having: ITIL certified configuration management Working knowledge of Microsoft Active Directory. Working knowledge of Microsoft endpoint management solutions including intune, SCCM, Autopilot and/or other more »

a non-technical audience. Proven project and programme management experience. Visionary leadership in creating and implementing an ICT strategy that delivers measurable change. Desirable: ITIL Qualification. Prince2 Qualification. Management Qualification. Graduate level qualification (or equivalent higher education). Benefits: Competitive salary package. Hybrid working model for work-life balance. more »

a non-technical audience. Proven project and programme management experience. Visionary leadership in creating and implementing an ICT strategy that delivers measurable change. Desirable: ITIL Qualification. Prince2 Qualification. Management Qualification. Graduate level qualification (or equivalent higher education). Benefits: Competitive salary package. Hybrid working model for work-life balance. more »

efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services … cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with more »

manage and respond to major incidents outside of regular business hours. Process Improvement: Actively contribute to refining major and regular incident management processes, incorporating ITIL best practices to enhance overall efficiency and effectiveness. Post Incident Reviews: Conduct comprehensive Post Incident Reviews following major incidents to identify root causes, capture … for managing internal and external stakeholder expectations during critical incidents. Analytical Abilities: Robust analytical skills for effective problem-solving and data-driven decision-making. ITIL Expertise: Strong understanding of incident response and problem management best practices and methodologies. Additional Skills and Competencies: Flexibility and Adaptability: Ability to seamlessly transition … Good grasp of the technical aspects relevant to online gaming platforms. Collaborative Team Player: Proven track record of effective collaboration within an ITSM framework. ITIL Certification: Possessing and demonstrating a deep understanding of IT Service Management principles and practices is a plus. more »

in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous more »

colleagues within the unit. Requirements At least three to four years of service desk experience within a software environment. Have a strong understanding of ITIL processes (i.e. incident, problem and change management) Able to learn new software applications rapidly. Experience with Jira, or any other test management software. Possess … well as strong attention to detail. Have a general understanding of enterprise software and infrastructure technologies. Be proficient within the Microsoft stack. Have an ITIL certification (desirable). Bachelors degree in computer science, business, or similar (desirable). Experience in training and mentoring colleagues (desirable). more »

above. ⚡Experience providing support in a Retail company. ⚡Experience managing, leading or mentoring other support professionals. ⚡MUST have great communication skills. ⚡Proficiency in a ITIL- centric environment. It would be beneficial if: 🌟Netsuite or Sage 200 ERP systems experience 🌟ITIL certification 🌟Togaf/CompTIA/AWS/ more »

products Excellent verbal and written English communication skills Problem solving and remaining calm under pressure GCSE Maths and English (minimum grade 4 or C) ITIL certified or demonstrable experience of working in an ITIL environment What We Offer Competitive employee packages that include: Critical Illness Insurance Company Pension more »

efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services … cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with more »

with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL qualified would be desirable Previous experience of managing an IT support team Analytical Benefits This 3-month contract offers an opportunity to work in more »

functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are more »

functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are more »

quo. They will be a collaborative, team player who is committed to achieving the organisation’s goals. Qualifications: Degree qualification desirable but not essential ITIL qualifications desirable but not essential In Atlas Edge You will share your expertise with colleagues based across Europe including UK, the Netherlands, Germany, Spain more »

able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. more »

IT Service Manager | ITIL | FinTech Software Company Salary: £80,000 - £85,000 with a 15% bonus Hybrid: 1-2 days in the office with flexible arrangements I am seeking a seasoned IT Service Manager to join a prestigious FinTech company that delivers SaaS products offering real-time market feeds … establish a new function and take sole ownership of it. The client needs someone who knows what "good" looks like from a service and ITIL perspective as you will be the sole person in this function. This position reports directly to the Head of IT and Delivery and key … minimal viable service) and implement your recommendations, improvements, and ways of work. Build and take sole ownership of a new and robust service function (ITIL). Oversee existing MSP and key suppliers and manage technical service agreements and SLAs. Provision and manage suppliers and applications in your newly created more »

a chance to meet some of the team. Experiences Extensive experience in IT Service Management roles Extensive experience in the design and delivery of ITIL-based service management practices and processes Extensive experience delivering enterprise technology solutions Experience working in service owner or product management/owner roles Experience … solving skills Strong organisation skills with examples of organising complex projects or programs Able to create an environment that is transparent, collaborative and respectful ITIL qualified at Foundation level minimum Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color more »

and enhanced services across all offices To define and manage the global IT support and training budget. Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITIL more »