Avon & Wiltshire Mental Health Partnership NHS Trust
by the IT Service Desk Manager. Person Specification Qualification Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Evidence of successful further education (at 16+ level) related to IT Evidence of successful higher education (at 18+ level) related to IT Skills more »
Skills and understanding of information systems set-up, configuration, data entry and interrogation Excellent problem resolution and fault investigation skills Information Technology Infrastructure Library (ITIL) qualification, or willingness to obtain Experience of dealing with confidential information Desirable Knowledge of one or more healthcare computer systems, ideally SystmOne or RiO more »
discussions about high risk and complexity within constrained timescales. Optimise the delivery flow of teams, actively addressing complicated risks, issues, and dependencies. Essential Requirements ITIL qualification or be able to demonstrate a clear knowledge of ITIL policies and procedures. Demonstrated expertise in leadership and management of projects/ more »
