1 Permanent ITIL Manager Jobs in the North West

We have an exciting opportunity for a Service Manager (ITIL ) to join our client in Warrington. To apply for this role you will need to have proven experience in; - Ownership and driving of helping the business to create and apply ITIL principles. - Development of internal processes to … continuously improve and align to ITIL service lifecycle. The role is working for a global expanding company your role will ensure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company … SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. The Service Manager will also add insight and recommendations to provide value to the customer, ensuring any service failure has appropriate corrective action implemented to restore service. more »