concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skills required please apply now more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: * 5 years plus Azure Active Directory experience (Essential) * Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial * Azure Containers * Azure Kubernetes * Azure Endpoint Management/Intune * Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. * ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: * Development through Training/Certification * Put through DV clearance (including tax more »
SM1, Sutton Central, Greater London, United Kingdom
Belmont Recruitment
to work within virtual teams within the wider digital and IT department in the delivery of business projects. Understanding of and working to the ITIL framework is essential. We require the following: Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. more »
must have the following skill set: . 2+ years' experience in Information Security . 2+ years' experience in InformationTechnology . Functional experience in ITIL processes . Functional experience in Service Desk platforms (Service Now), SOC Module) . Maintain to exceed Service Level Objective and Service Level Agreements with customers more »
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Concept Resourcing
the ability to work independently. High degree of accuracy and attention to detail. Ability to work well under pressure and to deadlines. Familiarity with ITIL, project management frameworks, and network industry best practices. more »
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota. Understanding of and working to the ITIL framework is essential. Skills required: Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. Maintain and more »
Python) Preferable working experience with Arcsight, Splunk and Qualys In addition to the technical skills, knowledge and experience in the following areas: Service management (ITIL) Risk, security and compliance Documentation and Knowledge Sharing Requirement analyses and Detailed design Testing And the following competence related qualities: Experience with DevOps and working more »
with policy and procedure. The post holder will identify and contribute for Unified Communications based Problem Management in line with InformationTechnologyInfrastructureLibrary (ITIL) principles. Ensure the Unified Communications team maintains a high standard with regards to the efficient and effective resolution of faults and customer feedback are addressed more »
Location to be confirmed at interview, United Kingdom Hybrid / WFH Options
Digital Health and Care Wales
delivery of patient services throughout NHS Wales.The ideal candidate must have demonstrable experience of IT Service Management and the disciplines that make up the ITIL framework (with at least an ITIL Foundation qualification). Main duties of the job Develop and gain agreement on IT Service requirements, service levels and … and group working practices to underpin the support and delivery of NHS Wales National IT Services. Contribute to the development and implementation of all ITIL aligned policies, processes, procedures, and report across multiple organisations. Develop and implement Continuous Service Improvement Plans for operational IT services. Represent the Service Management organisation … team members. Person Specification Qualifications and/or Knowledge Essential Business/IT Degree or demonstrable equivalent experience Foundation Certificate in IT Service Management (ITIL) Knowledge and understanding of the role of service management Knowledge and understanding of continual service improvements Desirable PRINCE2 Foundation or demonstrable equivalent experience Knowledge and more »
cloud environments AWS/Azure Qualifications: Cyber/Information Security certifications or related -includingMScInfoSec,CISM,CISA,CISSP etc. Demonstrable framework of industry aligned knowledge (ITIL, IT4IT, Scopism, SIAM). An appropriate background in Cloud and/or Managed Service Provider sector. This role requires SC clearance and will be split more »
REXX and other Scripting for automation Familiarity with BMC tools like Catalog Manager, Change Manager, Apptune, etc. Expertise in performance optimization for DB2 zOS ITIL process knowledge Ability to work independently and deliver results Conceptual thinking and problem-solving skills Willingness to participate in on-call duties for 24x7 operation more »
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Experis IT
issues as necessary Negotiation and persuasion skills Ability to work with colleagues and stakeholders at all levels Nice to have skills An understanding of ITIL framework UK Payroll Legislation Experience of working within the healthcare sector If you meet the above requirements, please apply for the vacancy to be contacted more »
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Experis
issues as necessary Negotiation and persuasion skills Ability to work with colleagues and stakeholders at all levels Nice to have skills An understanding of ITIL framework UK Payroll Legislation Experience of working within the healthcare sector If you meet the above requirements, please apply for the vacancy to be contacted more »
issues as necessary *Negotiation and persuasion skills *Ability to work with colleagues and stakeholders at all levels Nice to have skills *An understanding of ITIL framework *UK Payroll Legislation *Experience of working within the healthcare sector LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally more »
issues as necessary Negotiation and persuasion skills Ability to work with colleagues and stakeholders at all levels Nice to have skills An understanding of ITIL framework UK Payroll Legislation Experience of working within the healthcare sector What you'll get in return c£450 per day (inside IR35) What you more »
design, development, and release management Experience with content management systems (CMS) and website analytics tools (eg Google Analytics). Martech experience is a must. ITIL knowledge/experience will be considered as a plus Familiarity with ServiceNow and ticketing systems Strong understanding of website design, development, and release management Contract more »
Liverpool University Hospitals NHS Foundation Trust
Degree or equivalent Formal project management qualification (PRINCE2 Practitioner or MSP Foundation) or ability to demonstrate substantial experience and success in delivering projects Desirable ITIL Foundation qualification Experience Essential Specialist experience of managing a series of complex, large inter-related projects or substantial clinical experience for those projects requiring clinical more »
applications. Awareness and understanding of policies including GDPR & IG, Data Protection Act, IT security, Health & Safety principles and patient data confidentiality Desirable Exposure to ITIL Practices Previous experience or an understanding of working in a service/helpdesk environment with knowledge of desktop, server and network systems and how they more »
services (Truesight/Discovery) * WhatsUp Gold * Microsoft System Center Operation Manager (SCOM) The Event Management Services shall be provided at each customer CyISOC. The ITIL Event Management Services shall include: * Raising and responding to Alerts, Events and Incidents, including handing off each of these to the relevant Resolver Group or more »
service operating model design The ability to write coherent and concise service documentation. Experience of creating and negotiation SLA's Service Management qualifications (eg ITIL, ISO20000) or relevant operational experience If you are interested in finding out more regarding this Service Architect contact role, please apply here. Service Architect - Senior more »
support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »
delivery setting into a stable operational support model. The successful candidate will have prior experience of transitioning applications and/or Services in an ITIL Service Management context. You will ideally have real-world knowledge of operating in a Service Management environment. Essential skills: ** Must be a UK National with … years residency ** Experience working as a Service Transition Manager and (preferably) in the context of Application Transition from Programme delivery into BAU Service Support. ITIL Certification and ITIL Service Transition-certified (Nice to Have). Experience in Service Management concepts and ability to apply these in a Service Transition context. more »
remains secure, robust, and effective. The post holder will identify and contribute to infrastructure-based Problem Management in line with InformationTechnologyInfrastructureLibrary (ITIL) principles. The post holder will work closely with the Infrastructure Network Specialists to ensure that the network infrastructure has the capacity to cope and deliver more »