of contact to customers and insure that incidents are fully managed through to a resolution. Ideal Experience: - Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists. If you think you're suitable for the role more »
a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release … DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify … to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge more »
Chicago, Illinois, United States Hybrid / WFH Options
Request Technology - Craig Johnson
a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release … DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify … to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge more »
of contact to customers and insure that incidents are fully managed through to a resolution. Ideal Experience: - Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists. If you think you're a suitable candidate, apply more »
SKILLS/QUALIFICATIONS: * Azure Cloud/Oracle Cloud * Left Hand Storage * EMC Networker/Unity * HPe 3PAR, SAN, MSA and StoreOnce * Project Management experience * ITIL Foundation and Transition * Skilled CCNA/CCNP * Linux knowledge and understanding If you have the skills required, please apply now! In applying for this position more »
equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management more »
APIs Fundamental understanding of the key technologies relevant to ServiceNow integration solutions (SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST) Working knowledge of ITIL Processes Change, Release, Incident, Problem management and HRSD Experience scripting using Javascript: Business Rules, Client Scripts, UI Actions, UI Pages, etc. Experience implementing and configuring more »
Bromley, London, United Kingdom Hybrid / WFH Options
Trust Payments
launched Service Desk Support Officer - You: - 1+ years in a similar customer service orientated support role - Strong customer orientation - Experience of working in an ITIL environment - Experience of using Zendesk or similar ITSM tool - Excellent typing skills and IT Skills including Microsoft Office (Excel, Word and PowerPoint), Salesforce, DMS, Data … Able to articulate technical explanations in a non-technical way - Strong communicator able to communicate confidently with all level of colleagues within the business - ITIL Foundation qualified - Understanding of Payment system capabilities and features Services Desk Support Officer - Benefits: - Opportunity to be part of a rapidly scaling and market leading more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. Project People is acting as an Employment Business in relation to this vacancy. more »
rooms and related equipment Scripting skills (PowerShell, etc.) Basic understanding of IPv4 network stack, routing, firewalls, and VPN Familiarity with support desk systems and ITIL processes Strong problem-solving and communication skills Ready to join a dynamic team in Paddington for a temporary opportunity? Apply now and be part of more »
experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. Project People is acting as an Employment Business in relation to this vacancy. more »
application support and incident investigation Desirable: Familiarity with programming languages (Java, Python, PL/SQL, C++) Desirable: Operational experience within an automated distribution facility ITIL Foundation certification is a plus Company Benefits: Competitive salary up to £40,000 Pension contribution up to 6% Private healthcare, including dental and optical cover more »
FTC. Requirements Minimum of 5 years' experience in an IT infrastructure role managing a complex and global IT environment. Experience of working in an ITIL operational process environment and ideally having worked within an ISO 27001 accredited environment or equivalent. In depth working knowledge of a diverse array of Infrastructuremore »
Service Provider in an IT Service Delivery environment Experience in customer relationship management and supplier relationship management Knowledge and experience of working in an ITIL-aligned environment Experience in forecasting and managing client invoicing on a service/project basis Experience in service adoption/transition and preparing content and more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »
FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *You will be required to go through a national security clearance process for this role before you can more »
or equivalent experience, demonstrating your commitment to staying at the forefront of industry standards. An excellent grasp of ICT infrastructure and familiarity with ITIL principles will further enhance your contributions to our team. Beyond your technical capabilities, we're looking for someone who thrives in a fast-paced environment, capable more »
to the customer To provide advice and answer ad-hoc enquiries from stakeholders Your skills and experience: Worked in a Software Asset Management Enviroment ITILv3 or 4 Foundation Certified Software Asset Manager Microsoft Certified Professional Degree and/or other industry recognised qualifications Assistant Software Asset Manager - SC Cleared more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
In Technology Group
Monitoring tools (PRTG, SNMP) * Firewall configuration and management * Backup and recovery solutions (VEEAM, Zerto) Experience * Proven team leadership and people development skills. * Understanding of ITIL practices and ability to apply them effectively. * Excellent analytical and problem-solving skills. * Ability to lead internal and external projects from inception to completion. * Exceptional more »
Employment Type: Permanent
Salary: £50000 - £60000/annum 5% on new business / car allowance
Supporting a mixed infrastructure stack, the primary objectives will be to ensure the successful delivery and on-going support of our client's solutions. The ideal candidate will have experience in working with senior IT leadership to help plan and more »
determining root cause and preventative measures. You will ensure adherence to SOC1 requirements, Incident/Problem Management process and documentation, including follow through using ITIL framework and be responsible for the day-to-day management of the team, providing line management, coaching and guidance. WFH Policy: You'll join colleagues more »
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Lorien
role. Proficiency in Windows system administration, including Active Directory and Windows Server 201x. Scripting expertise in PowerShell/Bash. Experience in ticket management following ITIL practices. Desirable: Familiarity with automation tools like Terraform, Azure DevOps, and Ansible. Knowledge of database administration, specifically MS-SQL. Expertise in internal network design, implementation more »
and collaborative team. Looking for someone who: Has previous experience in a 2nd line desktop support role. Has prior experience of working within an ITIL environment. Has proven experience working with the likes of Microsoft Windows 10, McAfee/EPO, Active Directory and Virtualisation (VMWare or Vsphere). Has a more »
