team skills Strong troubleshooting solving skills Able to build and maintain client relationships The ability to work well under pressure and unsupervised Experience in ITIL framework Logical thought processes and analysis techniques coupled with the ability to think outside the square Commitment to accuracy and precision with all outcomes Ability more »
Westbury, England, United Kingdom Hybrid / WFH Options
Lockheed Martin
skills with an ability to convey key messages to technical and non-technical stakeholders Understanding of IT solution lifecycle and methodologies such as Agile, ITIL Logical and careful approach to testing and problem solving with both hardware and software Ability to prioritise own tasking to meet programme needs Customer-focused more »
finish on a Friday To be successful in this position, you will have/be; Working knowledge of Service Delivery methodologies and security standards, ITIL and ISO27001 Good problem-solving, analytical and decision-making skills, with the ability to determine the approximate impact of each issue quickly Excellent people (user more »
to-large program supporting design, development, integration, and testing of a complex, multi-component system. Working experience with CMDB and ITSM systems. Experience with ITIL, ITSM and hardware and software utilized for operations and support of data center resources utilized to manage, operate, or run applications, database systems, and end … Poly. US Citizenship is required due to the nature of the government contracts we support. Preferred Qualifications 5-7 years' experience with the current ITIL & ITSM processes. Current technical certifications in Cisco, networks storage, or HP and Dell computers. PMP certification or equivalent certification. ITILv3 professional certification Experience in more »
Windows Server 2016/2019/2022 Microsoft 365 - Teams, SharePoint, Exchange Online, Intune Networking - LAN, WAN, Firewalls, Switching, Cisco Windows 10/11 ITIL Azure and AWS Understanding of Information Security best practices MS Exchange Server 2016/2019 Virtualisation - VMware/Hyper-V. Experience of project delivery, gathering more »
cloud and associated capabilities Fluency in reading logfiles and network traces to troubleshoot complex technical issues A good understanding of service and delivery concepts, ITIL, Lean, Six Sigma, CI/CD,etc A demonstrable ability to adapt to change, an aptitude for self development and to develop others where appropriate more »
availability and performance. * A good understanding of telephony & phone systems, including SIP trunking and routing. * An understanding of change management/problem management. Desirable: * ITILv3 Foundation * Microsoft Certified: AZ-900, Microsoft Certified: AZ-104, Microsoft Certified: AZ-700 * Office 365 - Exchange online/Teams/Intune * Microsoft Single Sign more »
Hooton, England, United Kingdom Hybrid / WFH Options
AMP Clean Energy
Experience of effectively leading a high performing team to ensure they are developing and remain motivated within their role Knowledge and practical experience of ITIL framework, ISO 9001, Cyber Essentials, GDPR Knowledge of network infrastructure, OSI model, hardware configuration, diagnostics Microsoft Windows Server, Active Directory, Internet Information Services, DNS, VPN more »
certifications are a plus. * Excellent demand management, planning, and organization skills. * Ability to work out of hours, including evenings and weekends. * Familiarity with ITIL environments and ServiceNow is beneficial. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having more »
cross training on technologies and operational processes to colleagues Strong documentation and technical writing skills. Have excellent time management and organizational skills Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience supporting Linux/AIX systems Our extensive benefits for employees typically include: Vacation/annual leave: 25 days more »
desirable but not essential. Understanding of Network concepts such as Wi-Fi, TCP/IP, Switching/Routing, VLANS and Firewalls. Good understanding of ITIL working principles. Understanding of ServiceNow Incident, Problem, Change Management Modules is desirable but not essential. Assist with daily, weekly and monthly IT health checks, for more »
of recent specialized experience. •Microsoft MCSA or Microsoft 365 Certified: Fundamentals •CompTIA Security + (IAT Level II or greater), current. •TESA Eligible. PREFERRED QUALIFICATIONS: •ITILv3 - Foundation. •Automation using Microsoft PowerShell, VBScript, or batch files. •Adaptable to changing circumstances and operational needs. •Experience working with basic networking and supporting Cisco more »
changes and enhancements comply with the change framework, follow NAO architectural principles, and adhere to all change protocols and related administrative practices. • Lead all ITIL processes across NAO DS Teams for all technical services. • Develop, communicate, and execute a clear vision for our technology operations roadmap. Producing, maintaining, and publishing more »
Wolverhampton, West Midlands, West Midlands (County), United Kingdom
In Technology Group
as Hosted Exchange & Hosted Desktop. Server Management utilising Hyper-V or VM Ware. Knowledge of the Veeam range of backup and replication solutions. VOIP ITIL standards in an MSP environment. We are looking for an IT Support Engineer who is keen to join our team in Wolverhampton. If this sounds more »
Employment Type: Permanent
Salary: £23000 - £28000/annum Amazing development & Benefits
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
years' experience delivering Office 365 solutions A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £525 - £580 per day + Deemed Inside IR35 determination
Azure commercial and 21Vianet tenants (China) A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skills required please apply now more »
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
years' experience delivering Office 365 solutions A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £550 - £700 per day + Deemed Inside IR35 determination
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
Azure commercial and 21Vianet tenants (China) A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £700 - £850 per day + Deemed Inside IR35 determination
Server (2012/2016/2019 & 2022) • Experience with Monitoring Software Business Competencies: To succeed in this role, you’ll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: • Strong Technical skills. • Accountability and more »
such as VMWare View or Citrix XenDesktop. Experience with SecureView, XenApp, NetScaler and NetApp. Certifications such as MCSA/MCSE, Server+, CITRIX, NetApp, and ITIL v3. Experience deploying production virtual environments (e.g. thin clients). Experience with Windows software packaging and deployment automation. Operational experience supporting UAV's, specifically Predator more »
Preferred Qualifications Bonus Points If You Have: Bachelor's Degree in Computer Science or related 4+ years of experience in IT Services or related ITIL Certification Project Management background Experience with the Microsoft 365 Excellent communication skills Team Player Application Deadline: The application window for this position is anticipated to more »
service skills. Holds, or able to attain, Security Clearance at SC Level Desirable; Highly Available Storage solutions SAN Fabric Storage/Backup technical certification. ITIL Certification Working knowledge of SM9/SNOW or similar The Backup & Storage Support Engineer will be rewarded with an exciting role with a global leader more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol
the small to mid-size market. The Senior Senior Technical Support Engineers serve as the primary escalation point for Managed Services Engineers in various ITIL disciplines, particularly focusing on incident & change work. They are tasked with overseeing the main delivery areas as instructed by the Managed Services Manager, and also more »
of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution more »
