1 to 23 of 23 ITSM Jobs in the East of England with Remote Work Options

document system design requirements and specifications in a clear, unambiguous manner. Extensive Experience in working with Integrations between SAP and other applications such as ITSM and ServiceNow. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Equal opportunities At Computacenter, we strive to create more »

with agile management practices (e.g. Kanban, Scrum) and their role in managing a team and projects You might also have Qualification or experience with ITSM (we use ServiceNow) Experience working in a diverse and multinational environment Experience of leading a team in developing or operating IT services at scale (PBs more »

desk and develop your team's skills and capabilities. You will also have the opportunity to take ownership of the development of a new ITSM implementation and help shape the performance of the tool. You will have the opportunity to drive forward the business' ITIL framework and improve internal processes … delivery within a 7,000-employee organisation across 700 sites. We would like to talk to you if: You have proven experience in IT service management, with a focus on delivering high-quality services to internal stakeholders. You have strong leadership and management skills, with the ability to motivate and … team. You have a proven ability to manage service desk teams, including defining and measuring KPI's and SLA's. You have knowledge of ITSM Service Desk Tooling. You have excellent communication and interpersonal skills, with the ability to build effective relationships at all levels of the organization. You have more »

with their values. Your new role As the Head of Service Management, you will play a crucial role in leading the IT Service Management (ITSM) practices. Your main responsibility will be to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards more »

information clearly to both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting root cause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures and operations, including public cloud. in major more »

information clearly to both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting root cause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures and operations, including public cloud. in major more »

CDA, Data Transformations and Message Interactions Software development/Systems Integration development qualification or equivalent experience Desirable Intersystem Health Share training/certification IT Service Management qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will more »

oversight. - Demonstrable expertise in managing IT infrastructure for large-scale operations. - Excellent problem-solving abilities and capacity to work under pressure. - Solid understanding of ITSM frameworks and experience in managing service delivery platforms. - Extensive knowledge of modern cloud technologies (Azure/AWS) and enterprise hardware solutions. - Strong financial acumen, capable more »

oversight. - Demonstrable expertise in managing IT infrastructure for large-scale operations. - Excellent problem-solving abilities and capacity to work under pressure. - Solid understanding of ITSM frameworks and experience in managing service delivery platforms. - Extensive knowledge of modern cloud technologies (Azure/AWS) and enterprise hardware solutions. - Strong financial acumen, capable more »

ideally have experience of? Excellent communication skills (verbal & written) Service desk or Helpdesk Management Experience Reporting skills Managing stakeholder relationships Microsoft Active Directory SCCM, ITSM Tools Performance management and appraisal experience managing a small team. Root cause analysis & Major incident management What’s next? If this sounds like it could more »

ideally have experience of? Excellent communication skills (verbal & written) Service desk or Helpdesk Management Experience Reporting skills Managing stakeholder relationships Microsoft Active Directory SCCM, ITSM Tools Performance management and appraisal experience managing a small team. Root cause analysis & Major incident management What’s next? If this sounds like it could more »

our incident response strategies. What We’d Like You to Bring Experience and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate and guide more »

our incident response strategies. What We’d Like You to Bring Experience and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate and guide more »

Testing, CI/CD It would be great if you already have… Experience of DevSecOps Experience in CRM systems development (e.g. Salesforce) Experience in ITSM tools development (e.g. ServiceNow) Messaging Frameworks (e.g. Azure Service Bus) ORM Technology (NHibernate or Entity Framework) Microsfot SSIS and SSRS MSMQ Postman/SOAP Selenium more »

Testing, CI/CD It would be great if you already have… Experience of DevSecOps Experience in CRM systems development (e.g. Salesforce) Experience in ITSM tools development (e.g. ServiceNow) Messaging Frameworks (e.g. Azure Service Bus) ORM Technology (NHibernate or Entity Framework) Microsfot SSIS and SSRS MSMQ Postman/SOAP Selenium more »

document system design requirements and specifications in a clear, unambiguous manner. Extensive Experience in working with Integrations between SAP and other applications such as ITSM and ServiceNow. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Equal opportunities At Computacenter, we strive to create more »

document system design requirements and specifications in a clear, unambiguous manner Extensive Experience in working with Integrations between SAP and other applications such as ITSM and ServiceNow Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Equal opportunities At Computacenter, we strive to create more »

Extensive experience as a ServiceNow Architect, with a proven track record of successful implementations. Deep understanding of ServiceNow modules and capabilities. Strong background in ITSM, ITOM, ITBM, and other relevant ServiceNow applications. Excellent problem-solving and analytical skills. Ability to work effectively in a fully remote environment. Legal right to more »

resolution times. Lead quarterly service review meetings with clients to ensure satisfaction and alignment with SLAs. Key Skills and Experience Strong background in IT service management with significant experience leading a Service Desk or similar support function within the retail or quick-service restaurant industry. Excellent communication skills, with a more »

with their values. Your new role As the Head of Service Management, you will play a crucial role in leading the IT Service Management (ITSM) practices. Your main responsibility will be to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards more »

Knowledge Base articles and Work Instructions. Participate in out-of-hours on-call rota and respond to high priority incidents. Work closely with the ITSM team to ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved. REQUIREMENTS: Network Engineer Ideally you will possess excellent networking knowledge, preferably more »

Knowledge Base articles and Work Instructions. Participate in out-of-hours on-call rota and respond to high priority incidents. Work closely with the ITSM team to ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved. REQUIREMENTS: Network Engineer Ideally you will possess excellent networking knowledge, preferably more »

a solution, and validating the proposed solutions against standards. Good working knowledge of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity more »