a major plus. Ability to work independently and as part of a team, with a strong commitment to customer service excellence. Familiarity with ITservicemanagement tools and processes, including ticketing systems and remote support software. Strong technical knowledge of Windows operating systems. A customer-centric approach with a commitment more »
Chelsea and Westminster Hospital NHS Foundation Trust
holders will organise Laptop "clinics" for remote working staff to book appointments for mobile hardware replacements. You will manage a request queue on the ITSM toolset, for the fulfilment of new hardware orders placed by departments across the Trust. Working with wider teams within the IT Department you will ensure … and/or imaging PC devices through Microsoft Endpoint SCCM (Systems Centre Configuration Manager) similar WDS platform Desirable Experience of applying ITIL to ITServiceManagement working environment Experience of managing mobile devices through Microsoft InTune or similar MDM platform NHS Operational Experience Project Management Essential Able to demonstrate an more »
Havering, Greater London, Havering Park, United Kingdom
BBS Recruitment
BBS Recruitment is currently recruiting for an experienced ITServiceManagement Lead in a temporary position for our client in Havering. Responsible for the provision of an excellent user centred service that supports users to get full value from the digital tools and equipment available to them, helping users find more »