the transition Ensure lessons learned are documented throughout the transition and shared with the relevant internal teams for resolution and are recorded in the ITSM tools Support the continuous improvement of Bell’s internal processes and service delivery Experience, Skills & Qualifications Minimum of 5 years’ service transition experience, managing servicemore »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
our incident response strategies. What We’d Like You to Bring Experience and expertise: A solid background in technology with a focus on ITservicemanagement, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate and guide more »
Chippenham, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions
Cloud IT Solutions Technical Consultant Service Desk Consultant Permanent Chippenham Onsite/Hybrid Working £45,000 - £80,000 DOE Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving more »
. Ability to translate business needs into technical requirements. Good to have: Knowledge of ServiceNow products. Experience in Scrum/Agile environments. Familiarity with ITSM, PaaS, and SaaS. Interested? Apply Now for this Data Governance Analyst/Engineer position today. For more information reach out to Som in Principle. Som more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Incident/Problem Manager x 2 - ITIL - All Levels - Swindon - FinTech - New! £28,000 - £38,000 + Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of more »
City Of London, England, United Kingdom Hybrid / WFH Options
ea Change
desktop service delivery and boost efficiency Ensure compliance with IT security policies and industry regulations related to desktop computing. Key Skills Background in ITservicemanagement or related field with a focus on desktop services Proven track record in delivering IT services effectively Familiarity with endpoint management tools like Endpoint … Manager, SCCM, and JAMF Proficient understanding and application of ITIL principles. Hands-on experience with ITservicemanagement (ITSM) tools Ability to manage multiple tasks efficiently Proficient in team management and fostering a collaborative work environment Excellent communication skills for effective stakeholder management Strategic thinker with problem-solving capabilities Benefits more »
be accountable and responsible for executing the day to day activities around management and maintenance of data in the CMDB. Also support other ITservicemanagement process in their consumption of the CMDB data. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to … to detail Strong analytical ability, and capable of investigating and troubleshooting issues independently Experience 3 years experience as a Configuration Analyst within the ITServiceManagement space, with strong knowledge of the ServiceNow platform ITIL certified, or equivalent experience Experience and strong knowledge of ITServiceManagement practices including Configuration more »
to join our multinational corporation with a focus on excellence in delivery management. The ideal candidate will bring a wealth of experience in ITservicemanagement, project stakeholder management, planning and delivery. This role is pivotal in ensuring the successful execution of projects, enhancing customer satisfaction, and driving continuous improvement … in our delivery processes. Essential Skills: Experience: Senior Experience required Required Skills: ITServiceManagement, Delivery Management and Project Stakeholder experience required Management Domain Skills: Planning and Delivery If you wish to apply kindly send your profile to christina.ioannidis@cognizant.com more »
Sheffield, England, United Kingdom Hybrid / WFH Options
Henderson Scott
skills. Excellent communication and collaboration abilities. Servicemanagement experience is highly important. It would be advantageous to hold any of the following certifications: ITIL, ITSM, V3, SCRUM, PMP. Please send your CV for consideration. BI Consultant (Power BI/Qlik Sense) Sheffield (Hybrid working, 2 days per week onsite … skills. Excellent communication and collaboration abilities. Servicemanagement experience is highly important. It would be advantageous to hold any of the following certifications: ITIL, ITSM, V3, SCRUM, PMP. Please send your CV for consideration. more »
Renton, Washington, United States Hybrid / WFH Options
The Pokémon Company International
directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology ServiceManagement) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent more »
Seattle, Washington, United States Hybrid / WFH Options
The Pokémon Company International
directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology ServiceManagement) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent more »
Redmond, Washington, United States Hybrid / WFH Options
The Pokémon Company International
directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology ServiceManagement) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent more »
Tacoma, Washington, United States Hybrid / WFH Options
The Pokémon Company International
directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology ServiceManagement) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the more »
components, Microsoft product expertise will be advantageous: O365 (Power BI, Power Apps workflow configuration, SharePoint internal site creation), D365 (CRM/PDM/ERP) ITSM, ITIL expertise: tools, method of work. Practical knowledge how to adapt organization, process, tool to manage user request, resolve incident and handle changes. Proven experience more »
mainly comprised of £250m-£4b businesses New practice recently closed deal with world-leading Airline Role: Key figure in new practice specializing in leading ITSM vendor Visible pathway to management New business, strong technical support and delivery and warm accounts to go after Global Center of Excellence in UK Superb more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
Configuration Manager you would be accountable and responsible for defining and managing the Service Configuration Management practice and ensuring integration with the other ITServiceManagement practices such as Incident, Problem, Change and Release Management. You would be required to run workshops, engage with stakeholders, and manage day to day … activities. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to join an innovative, fast-growing company and be involved in what may be the most interesting, challenging and complex ServiceNow implementations to take place in the UK. Duties/Responsibilities: Managing the day … to detail Strong analytical ability, and capable of investigating and troubleshooting issues independently Experience: 5+ years experience as a Configuration Manager within the ITServiceManagement space, with strong knowledge of the ServiceNow platform. ITIL certified, or equivalent experience. Experience and strong knowledge of ITServiceManagement practices including Configuration more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We more »
Croydon, Surrey, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Public Sector Resourcing
Inside IR35) Contract Term: 12 Months Contracting Authority: The Home Office Location: Hybrid - Croydon We are looking for candidates with a background in ITServiceManagement, and experience of successful Service Design and Transition. You will be joining a number of other Service Design and Transition Managers (SDTMs) working within more »
City of London, London, United Kingdom Hybrid / WFH Options
Akkodis
Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk ITServiceManagement Tools (e.g. BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team more »
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Cornwallis Elt Ltd
or a similar position. Implementing ServiceNow processes and functions. Java, Javascript, Web Services, AJAX, XML, Web applications, networks, protocols, and email. Relational Databases. ITservicemanagement, service desk and change & problem management processes. A unique opportunity to work in a technology-focused insurance company in the heart of Manchester. Cornwallis more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
Provide a high level of technical support for the network at Willmott Dixon including WAN, LAN, Firewall, Proxy and Wireless technologies. Effectively utilise our ITSM ticket management system. All work will be managed and maintained to a high standard, keeping customers updated in a timely and professional manner. Ensure technical more »
Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Cloud IT Solutions Technical Consultant Service Desk Consultant Permanent Chippenham Onsite/Hybrid Working £45,000 - £80,000 DOE Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving more »
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
having a broad experience across all aspects of IT Infrastructure and service. Skills, knowledge and experience required for the role: Extensive experience in ITServiceManagement Architecture & Design ServiceNow Configuration and Asset Management Six Rs application portfolio assessment ITService Discovery Tooling and dependency mapping Migration experience - Ideally experience of more »
Employment Type: Contract, Work From Home
Rate: £650 - £700 per day, Benefits Home working/Hybrid Working
Reading, Berkshire, Tadley, Hampshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
Cleared) Polar Recruitment are currently recruiting on behalf of one of the worlds' leading IT Services providers for a ServiceNow Specialist to implement ServiceNow ITSM at a prestigious customer site. ServiceNow Specialist responsibilities As part of the implementation project team, build and deliver solutions Completion of enhancement/new functionality … skills & experience Essential; Active Security Clearance at SC/DV level, and able to attain DV level clearance. Experience of maintaining and developing ServiceNow ITSM ServiceNow development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol