3 Temporary Incident & Problem Manager Jobs

Brook Street are looking for an IT Service Manager to work for the renowned DWP. If you have experience in the below, we have the opportunity for you! As an IT Service Manager you are responsible for ensuring a high quality service is achieved for the … queries, managing end user communication and expectations - Meeting or exceeding agreed Service Level Agreements (SLAs) and Operation Level Agreements (OLAs) for Incident, Problem and Change Management - Liaising effectively and courteously with colleagues and stakeholders via various channels (e.g. phone more »

to the organisational priorities of the OPFCC, NYP and NYFRS. You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team. You will work to ensure all Service Delivery … improve service transition lifecycle to support the business requirements of the OPFCC, NYP, NYFRS and Enable NY. Participate in activities to support incident management and request fulfilment across the department to time and performance quality standards. Provide support to line management on all aspects of … incident management and request fulfilment management, including effective communication to end users including 3rd party providers. Ensure that the service support manager is kept informed as to the current status of all service operation activities and any outstanding issues with incident and more »

of you within your role: Be aware of, and understand your HSEQ responsibilities relevant to your role, if unsure ask your Line Manager Work in partnership with HSEQ on any HSEQ matters Understand and adhere to the Safer Together behaviours. JOB REQUIREMENTS At Stork, we attach … Training Essential Moderate level ofdata analysis experience Power Bi experience Management system and business processes experience Desirable NEBOSH (NGC) Auditor Qualification Incident Investigation training and experience Root Cause Analysis experience Technical Membership of IOSH an advantage Experience/Skill Excellent interpersonal and influencing skills … Thorough oral, listening and written communication skills Strong problem solving and analytical skills Experience of auditing execution and receiving IT Proficient in MS Word, Excel, PowerPoint, and Outlook Implementation of analytics software such as PowerBI Good skills relating to multi-tasking, prioritisation more »