3 Apprenticeship Incident & Problem Manager Jobs

updates for planned and current project activity. Role · Responsible for supporting delivery of the service desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation, management, and development of monthly client … reports. · Identification of trends and reporting any problems to management. · Ensure you and the team follow incident management, problem management and change management processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships … May 2024 Start Date Monday, 27th May 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's including more »

and gaining the experience and knowledge required to become a great service desk technician You will learn how to resolve any incident that is raised by a user Hands-on experience with Request management, which can range from deploying an application to a users machine to … spent working with your team and gaining the skills you need to build your expertise. You will have a dedicated apprenticeship account manager who will help you keep on track with studies Once you've completed your qualification over the two year programme, you'll move in … Essential) Any A Level or equivalent, grade 4 (Desired) About the Employer SCHRODER INVESTMENT MANAGEMENT LIMITED Schroders is a global investment manager which helps institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. Our more »

an Multi-Skilled Operator Maintainer Technician Production team working at our well-established site at Spondon, Derby. Role Reporting to a Production Shift Manager this Shift Based Operator role is primarily a Production Operator position with 1st response maintenance activities as well as supporting the maintenance team with … will include: Maintain a Safe Working Environment by following all site HSE practices i.e. permit to work system etc. Able to assist with ‘Incident Control’ i.e. fire evacuations. Operating Production Equipment efficiently; meeting KPI’s and following all production procedures and documentation. Direct and Lead … Saturday, 1st June 2024 Start Date Monday, 10th June 2024 Desired Skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Qualifications English GCSE or equivalent, grade 9-4/A*-C (Essential) Maths GCSE or equivalent, grade more »