26 to 50 of 214 Incident & Problem Manager Jobs

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

FRM) Team for the First Citizens Wealth Business, which includes Investment Advisory, Trust, Asset Management and Private Banking. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting the First Citizens Wealth … the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs … controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies. Risk more »

IT Change & Configuration Manager Salary - £50,000 - £60,000 + Excellent benefits Location - Solihull/Hybrid Role purpose: This is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration … Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Incident, Problem and Request Management activities when required. Comply with Information Security processes, privacy, and other applicable regulations. May more »

About The Role Team IT Service Manager Working Pattern - Hybrid 2days per week in the Vitality Bournemouth Office.Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Excellent verbal communication Proven expertise in Incident Management A … great Multitasker What this role is all about: As an IT Incident Manager, you will be dependable for the management, coordination and communication around all service impacting outages. This involves liaising with a variety of technical teams. You will be structuring and leading investigations …/remediation Put customers first through being an advocate of the customer and driving Vitality to the highest levels of quality Perform incident trend analysis to identify potential problems You will work with multiple support teams to ensure SLA compliance for all incidents Perform both reactive and more »

service for our current and future long-term vision. The Licence Management Lead will work with and support the Software Licence Manager to ensure that all of Thames Waters software license management services are provided effectively and efficiently. The Licence Management Lead will also support … will support other service management processes and activities including Hardware Asset Management, change management, release management, service asset and configuration management, incident management, problem management and capacity management. What youll be doing as a Licence Management Lead: Licence Management Reporting support … the provision of regular, transparent and accurate reporting on all Licence activities. Work in collaboration with the software asset manager, operational risk and compliance manager to identify risks and issues that arise from software licence management. Continuous Service Improvement make recommendations and more »

accounts and ensuring the delivery of contractual commitments, and Application Maintenance Support experts, who handle problem resolution, incident management, and process improvement in a production environment. Your strong SAP knowledge, combined with your excellent customer management and ITIL process awareness … least a relevant bachelors degree from a recognised institution. Set yourself apart: Proficiency in problem identification and resolution, incident and ticket management, and prioritization of fixes in a production environment. Ability to manage transports and change requests effectively. Proactive in more »

of you within your role: Be aware of, and understand your HSEQ responsibilities relevant to your role, if unsure ask your Line Manager Work in partnership with HSEQ on any HSEQ matters Understand and adhere to the Safer Together behaviours. JOB REQUIREMENTS At Stork, we attach … Training Essential Moderate level ofdata analysis experience Power Bi experience Management system and business processes experience Desirable NEBOSH (NGC) Auditor Qualification Incident Investigation training and experience Root Cause Analysis experience Technical Membership of IOSH an advantage Experience/Skill Excellent interpersonal and influencing skills … Thorough oral, listening and written communication skills Strong problem solving and analytical skills Experience of auditing execution and receiving IT Proficient in MS Word, Excel, PowerPoint, and Outlook Implementation of analytics software such as PowerBI Good skills relating to multi-tasking, prioritisation more »

motivated and customer-focused, consistently striving to meet and exceed client expectations. DESCRIPTION MSP-CX is looking for a Controls Integration Manager to be part of our global team to deliver the next generation of world-class fulfillment systems through the use of advanced technology. Successful … prior engineering experience and in the integrated automation project life cycle, including development, design, implementation, enhancement, and support. The Controls Integration Manager will lead a group of engineers who focus on the full product life cycle and are responsible for successful delivery of units for … testing, and operational best practices within the team. Collaborate with cross-functional teams to develop control specifications and training materials. Lead incident follow-up, root cause analysis, and documentation. Engage in industrial engineering design for both existing and new material handling systems across our more »

reduce preventable incidents and escalating alerts raised where required, assigning to the appropriate teams. Reporting directly to the Monitoring and Observability Manager as part of a newly created team, you will be key to the running of a fast-paced monitoring and incident … Maintain the monitoring software continually working on keeping alerts, modules and custom alerting up to date. Analyse events, perform troubleshooting and incident response on the related systems communicating with relevant teams or third parties responsible for managing the systems for quick alert resolution. Monitor the ParentPay … tracking and documenting all alerts and resolutions in detail through a designated ITSM system. Adhere to all internal processes (change/incident/problem etc) as set out by the IT Service Manager. Regularly review our monitoring systems and attend training more »

Site Reliability Engineering Manager (SRE) If youre reading this, we are excited for you. Youve landed on the job description for a company that obsesses over your wellbeing with unrivalled work life balance, your career development providing transparent career paths and learning support for every single person … platform wouldnt exist. The Role Reporting Line: Director of Operations The SRE team is the heart of solving production problems.As Site Reliability Engineering Manager, you are ultimately responsible for system reliability, operational productivity and reducing time-to-market though the evolution, and technical debt reduction, of … Including component and configuration. Working alongside the Service Management team to ensure alignment on Change, Problem and Incident management practices. Working alongside the Customer Experience team to deliver the best possible service to our customers. Both internal and external. Getting stuck more »

to support a highly visible fast paced contract. The Security Operations Center (SOC) Metrics Analyst will work directly with the Cybersecurity Operations Manager and the customer to ensure that effective, measurable metrics are collected, analyzed, and presented on both an ad hoc and continual … years' experience. Equivalent work experience qualifies in place of degree. Candidates should also demonstrate the following: Excellent analytical, decision-making and problem-solving skills are required . Experience designing and producing metrics, KPIs, and data visualizations. Experience creating interactive metrics dashboards using Power … environment, and e xperience working in a 24x7 security operations center (SOC) e nvironment in the areas of Digital Media Analysis, Forensics, Incident Response, malware reverse engineering and/or knowledge management, etc. Familiarity with tools such as Splunk and its dashboard capabilities. Familiarity with more »

builds products, services, and a company people love, then we'll be "at your side" every step of the way. The Senior Manager, IT Product Owner, HRIS oversees the development and enhancement of HRIS products and platforms. The Senior Manager uses strategic thinking … to effectively manage product strategy, project execution, technical expertise, research initiatives, and team leadership to drive successful outcomes. The Senior Manager has hands on experience leading development teams along with development of HRIS platforms in the cloud, leveraging Agile methods, aligning and communicating across all cross … functional stakeholders on HRIS priorities and issues, driving continuous improvement and managing the Incident Management process. WHAT YOU'LL DO Product Strategy Conduct market research, competitive analysis, and user feedback sessions to identify opportunities for product improvement and innovation Work closely with Business sponsors more »

and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Security Operations Manager role is integral to BDO, ensuring that we protect our colleagues, clients and partners information as we rapidly expand our digital footprint. Reporting … security management working groups, ensuring that reporting against progress vs plan is developed. Manage security operational production incidents and participate in problem and change management forums. Serve as an active participant in the information security governance process, working with Business Analysts, Governance and … audit requirements. Contribute to the development of a Cybersecurity Operations Resource and Capacity planner managed through BDO's Azure DevOps environment. Oversee incident response, threat detection, and mitigation efforts You'll be someone with: A good understanding of monitoring frameworks eg MITRE ATT&CK and more »

FIRST LINE MANAGER - NIGHT SHIFT SUNDAY - THURSDAY: £34,000 PER ANNUM People Solutions are looking for a First Line Manager for our Client based in Crick. Benefits Onsite parking Permanent position Day to Day Duties You will oversee the inbound cross-dock operation Successfully execute the … all resources are allocated Manage up to 50 drivers and office staff Ensuring all driver route paperwork is completed Assisting the Transport Manager to create a compliant and effective operational team Overseeing the day-to-day vehicle operations Essential Skills Proven track record as a Transport … First Line Manager Previous experience of working in a fast-paced 3PL or cross-dock operation Transport Legislation/Working Time Directive/Driving hours knowledge is essential Experience dealing with Accident/Incident Reports and overseeing any investigations Excellent computer literacy (Microsoft Office, Word more »