9 Incident Management Jobs in the City of London

continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute … In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team more »

robust and scalable solutions to address complex technical issues. • Conducting code reviews + working closely with the product team to resolve technical issues. • Performing Incident management including: Major/Minor Incidents, root causes + resolutions. • Advantageous Skills: Matlab, Agile + Time Series database integration. more »

Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting … repairs through adjustment, cleaning or replacement of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues more »

professionalism. The Role: work with Aspen Service Owners to develop and maintain a corporate wide BCP program that addresses business recovery and emergency response management, in line with regulatory requirements e.g., SS1/21. validate operational policies and frameworks ensuring effective links to Incident Management Processes. review more »

the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and fit for purpose Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users … MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune. Working knowledge and experience of Hyper-V is essential Experience of SQL server management Technical experience Office 365 and administration of MS Azure Be able to demonstrate advanced networking skills Working knowledge of Microsoft Teams and Microsoft PowerApps … Microsoft cloud technologies Have a positive can do attitude, be willing to go the extra mile and suggest improvements to departmental processes IT Project Management (Technical side) desirable Excellent communication skills at all levels, be able to provide updates to the relevant individuals/teams as and when necessary more »

Providing support for all network-related incidents and projects (3rd line) Assisting in High and Low-level designs Providing consultancy to teams Knowledge sharing Incident management Required Skills and Experience: A history of working in Low Latency Environments Experience with Ansible or Python Automation Strong experience with Load more »

for an experienced Infrastructure Analyst to join them on a 12 month Fixed Term Contract basis. The successful candidate will be responsible for the management of the infrastructure services which includes Servers, Storage, Internet, Connectivity & Unified Communications. You will also be assisting with the management of Infrastructure and … Security projects end to end. The focus of this position will be around End Users, Device Management and ensuring the systems and services are secure and available to the business and its clients. Responsibilities: Maintain the infrastructure estate Develop and implement infrastructure projects Create and maintain a Software & Security … the security team to ensure all devices, networks and firewalls are kept functioning and up to date Research, evaluate and recommend products and services Incident Management and Change Management including out of hours Change support Maintain system documentation, knowledge base and infrastructure records Develop, maintain and cover more »

to building, deploying, and operating our Cyber capabilities to fortify our defenses, employing innovative and cutting-edge cyber technologies. Our duties span cyber threat management, real-time attack detection and prevention, and swift remediation, integrated with advanced artificial intelligence and machine learning. Additionally, we leverage Cyber DevOps automations to … and setting the Cyber framework and Security compliance policies across the company, including the development of robust Business continuity plans, disaster recovery, and critical management plans to ensure the resilience of our operations in the face of cyber threats and other emergencies. Key Competencies Technical Significant experience in Cyber … OT, and IP networks, including IPSec VPNs, Firewalls, SIEM, IPS/IDS, AV/EDR solutions, LDAP/AD, etc. Expertise in Privileged Access Management and related tools High level of expertise in Vulnerability and Compliance Management; DDOS protection Hands-on experience in Cyber Security engineering and design more »

organisation based in the city of London. Their IT Security function is responsible for operational security delivery within the business. This includes privileged access management, threat protection, threat detection and incident management. The scope covers IT Infrastructure and Business Application Security on a global basis. This role will … to the delivery of IT and cyber security improvement projects Play an active role in business/IT projects and operational processes (eg, change management, exception management) to assess projects/changes/exceptions from an IT security standpoint. Stay up-to-date on the latest security technologies … such as SIEM, PIM, PAM, Endpoint Protection, EDR, IPS/IDS, MFA, Encryption, Next Gen Firewalls. Experience of supporting cyber security, security event triage, incident response and recovery efforts Strong knowledge of operational security management and tooling across multiple platform environments especially those of the main cloud providers. more »