on all BAU duties such as major incidents, outages, governance, and problem/change management. There will be lots of internal and external stakeholder management so strong communication and problem-solving skills are key. As an IT Service Operations Manager, you will oversee and govern the outcomes of core … Service Integration and Management (SIAM) disciplines. Your primary objective is to ensure the delivery of high-quality services in line with agreed SLAs and KPIs, through effective management of both partner-provided resources and internal teams. You will also act as a Major Incident Manager for high … profile incidents, driving resolution through effective leadership and coordination. Proven experience in Major IncidentManagement and leading hybrid teams. Expertise in working with third-party support teams and strategic partners. Familiarity with ITIL methodologies and operating in a multi-partner IT environment. Experience in the retail sector. Strong more »
to extend past this, project is focusing on delivering wide chance to the client Business Continuity Programme to address business recovery and emergency response management in line with regulation change. You will be looking at incidentmanagement processes and ways to improve this area of the business. … Business Continuity Plans Key Skills: * STRONG Business Continuity Analyst experience * London Market Insurance - a MUST HAVE * Business Continuity Plans * Process change experience * STRONG Stakeholder management skills more »
a week and will require travel to local sites/data centres and other office locations. Skills/Experience; Good knowledge of Information Security Management System (Infrastructure Security Operations). Good knowledge of Azure cloud infrastructure and configuration. Good knowledge in System Centre Configuration Manager, Operations Manager and Virtual … Machine Manager. Good knowledge of Microsoft Exchange online Good knowledge of Azure and on-premises Active Directory Good knowledge of Cyber IncidentManagement and or Security Forensic experience. Good knowledge of Windows Server and Linux Good knowledge in network (WAN, Wi-Fi) and Network Access Control (NAC) management … monitoring, orchestrator and SEIM tools Good Knowledge of next-gen application firewalls, anti-malware, cloud proxies and CASB Experience in Azure cloud and identity management solutions. Palo Alto Firewall, Imperva WAF and NAC experience Netskope proxy and CASB experience Microsoft Defender and Crowdstrike experience Azure Entra ID and DUO more »
the network countries. Support global cyber security team to ensure open Continuous Security Improvement Programme (CSIP's) are managed effectively up to closure. Firewall management Web Proxy management and CASB. Anti-Virus/Malware management Standard, third party and privilege access user management Remediation of external … will be used as evidence during COBIT 5, PCI DSS and Security review, internal and external audits. Required Skills Good knowledge of Information Security Management System (Infrastructure Security Operations). Good knowledge of Azure cloud infrastructure and configuration. Good knowledge in System Centre Configuration Manager, Operations Manager and Virtual … Machine Manager. Good knowledge of Microsoft Exchange online Good knowledge of Azure and on-premises Active Directory Good knowledge of Cyber IncidentManagement and or Security Forensic experience. Good knowledge of Windows Server and Linux Good knowledge in network (WAN, Wi-Fi) and Network Access Control (NAC) managementmore »
Experience in schools-based IT support. Proficient in understanding IT/IS infrastructure, operating systems, configurations, and IT applications and service processes. Familiarity with incidentmanagement tools. Awareness of service level agreements (SLAs), operational level agreements (OLAs), and underpinning contracts. Knowledge of risk management, business impact analysis more »
We're looking for an SC Cleared Major Incident Manager to join one of our public sector clients. For full details, please apply here. Length: 12 months Rate: up to £500 per day Ir35 status: Inside ir35 Location: National, hybrid Must have Active SC Clearance As a Major Incident Manager you will have: Service Focus Community collaboration IncidentManagement Problem Management Understanding of service management framework User Focus Ownership & initiative If you are interested in finding out more regarding this SC Cleared Major Incident Manager contact role, please apply here. Major Incidentmore »
Workday Financials, Workday Adaptive, Coupa, Dell Boomi, Longview and Navan. For the systems above, you will be managing the delivery of security audits, access management, release management, and key rotation. Partner with the Finance team to improve existing systems and processes. Be the ambassador of change, able to … of a team across multiple systems. Own the roadmap of change and implementation for the team while periodic and BAU tasks continue. Owning the incidentmanagement across all Finance systems, be the first point of contact. Experienced in finance transformation projects/programmes where you are implementing systems more »
initial contract till January 2025 Hourly Rate Available: up to £66.71 Inside IR35 via Umbrella: Paystream, Advance, Giant Responsibilities include: Responsible for delivery of Incident Management. Incident (Support tickets) - Planning, Execution, Daily Status Update, Monitor Progress, Resolve/Close Incidents i.e. Deliver RESULTS Responsible for delivery of New … Demand Management - Planning, Execution, Daily Status Update, Monitor Progress, Deliver results. Flexible to be on call in case of urgent support needed during weekend, bank holidays (In Urgent case, not Business as Usual) This is a support/sustain role, handling issues and incidents not a new project Top … required in ideal candidate: SAP Logistics ExecutionEDI IDOC from S/4HANA to 3PL WAREHOUSE, Shipping Confirmation back from 3P to S/HANA Incident resolution Invoicing, Integration (EDI Invoice etc.) IDocs Business Process knowledge Other must have skill set requirement: 10 + years of SAP SD work experience more »