6 Contract Incident Management Jobs in the North of England

their IT Operations Centre to their OLA's. with other teams and service owners. This role involves proactively identifying and resolving technical issues, coordinating incident response, ensuring the smooth operation of IT services, managing CMDB updates and change monitoring. As the IT Operations Centre Analyst you will work closely … components, including servers, networks, databases, and storage systems. Experience with monitoring tools, such as Nagios, SolarWinds, Zabbix, or similar. Familiarity with ITIL processes, including incident management, problem management, change management, configuration management, and service capacity management. Proficient in event management techniques and tools. Familiarity … with networking protocols, including TCP/IP, DNS, DHCP, and routing. Experience in CMDB management, including updating and maintaining configuration information. Proficient in change monitoring and ensuring compliance with change management processes. Proficient in scripting languages (e.g., SQL, Python, PowerShell) for automation and monitoring tasks. Excellent analytical and more »

an Oracle Service Cloud (OSC) Consultant to start immediately. The Oracle Service Cloud Consultant will be responsible for supporting their OSC system as an incident management tool, to apply system updates, and identify bugs. The ideal candidate will have strong technical capabilities, as well as experience using/… in previous engagements. The role will be fully remote, and incorporates AD HOC working arrangements. Key skills: * Strong experience surrounding Oracle Service Cloud and incident application * Extensive experience using/supporting Oracle Service Cloud in previous engagements * Strong Technical and hands on capability with Oracle Service Cloud * Ability to … how the clients OSC is used to support the general running of the organisation * Previous experience of utilising the Oracle Service Cloud as an incident management tool, to effectively identify bugs and resolve issues * Ability to apply and run system updates Interested? Please submit your updated CV to more »

looks to improve the clinical information inputted into our patient administration system. The team also covers emergency planning and is in charge or the incident control room when required. We work closely with the Data Insights and Data Engineering teams as well as the divisional and executive teams to … Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions, and projects. Proposes changes to own project/function, informing policy … analysis across a broad spectrum of specialties, functions, and projects, ensuring a high level of complexity and thoroughness in execution. Contribute to the information management of performance, taking a lead for specific projects OTHER RESPONSIBILITIES To liaise with relevant clinical teams in the development of specific plans to respond more »

efficiently. Here's what you'll be doing: Handling Incoming Queries: Respond to user requests via email or phone, following established request fulfilment and incident management processes. Troubleshooting and Support: Diagnose and resolve technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and more »

services. * Experience using virtualisation software. * Excellent communication skills * Experience of writing Defence/Government documentation Responsibilities include: * Develop and integrate security event monitoring and incident management services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give more »

virtualisation software. * Excellent communication skills * Experience of writing Defence/Government documentation Someone hands on. Responsibilities include: Develop and integrate security event monitoring and incident management services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give more »