Incident Management Jobs in Northern Ireland

5 Incident Management Jobs in Northern Ireland

Technical Support Engineer

Belfast, Northern Ireland, United Kingdom
Experis
and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require escalation. Create and maintain incident management requests to product group/engineering group. Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer more »
Posted:

Customer Support Specialist, Service Desk Analyst, 1st Line Support

Belfast, Northern Ireland, United Kingdom
Experis
collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer more »
Posted:

Customer Support Engineer, 1st Line Support, Service Desk

Antrim, County Antrim, United Kingdom
People Source Consulting Ltd
collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer … in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Support Engineer, 1st Line Support, Service Desk

Belfast, County Antrim, Northern Ireland, United Kingdom
People Source Consulting
collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer … in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. more »
Employment Type: Contract
Rate: £35,000
Posted:

Technical Customer Support

Belfast, County Antrim, United Kingdom
People Source Consulting
and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require escalation. Create and maintain incident management requests to product group/engineering group. Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer … in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. more »
Employment Type: Contract
Rate: £25000 - £30000/annum annual leave & pension
Posted:
Incident Management
Northern Ireland
10th Percentile
£31,250
25th Percentile
£31,500
Median
£35,000
75th Percentile
£36,500