2 Permanent Incident Management Jobs in Scotland with Remote Work Options

PI & SAP MAX Database. Work to assess and improve operational quality in the SAP Basis area, including: Ensure effective Error Trend Analysis and Problem Management Work in the SAP Basis team and provide technical and operational expertise Provide support for Major Incident Management and ensure timely resolution … Incidents Ensure SAP BASIS best practices are adhered to. Provide SAP BASIS technical feasibility input when required for SAP solutions. Provide capability to perform incident & problem management resolution activities as appropriate in exceptional circumstances Provide appropriate assessment of SAP OSS notes with regard to relevance for SAP operations … Perform detailed planning & project management of implementation activities for updates & patching where required Perform system health audits to validate system status & report to SAP Service Owner Perform effective Operational Reviews as required with SAP Service Owner Ensure integrity, availability & security of SAP information and systems. Main duties to be more »

for relevant platforms, activities and processes, as well as supporting the central points of customer contact and first or second level support using the incident management, change management and request fulfilment processes. Day-to-day, you’ll be: Providing efficient and effective cyber security support Supporting with … also be an advantage. On top of this, you’ll bring: • Experience of end-to-end security response, including analysis of security events and incident escalation • The ability to perform triage and response activities along with root cause analysis on security incidents and events • A background in cyber security … and experience in security operations, including incident and event management experience • Knowledge of networking protocols and routing which includes malware analysis techniques • Excellent stakeholder management and interpersonal skills more »