5 Contract Incident Management Jobs in the South West

Inside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of cloud technologies. There … an understanding of clients specific configuration. Experience Requires a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An understanding of Agile methodologies is essential, and DevOps desirable. Expectation to demonstrate the following competencies: Incident Management, Service Catalogue Management, Service more »

virtualisation software. * Excellent communication skills * Experience of writing Defence/Government documentation Someone hands on. Responsibilities include: Develop and integrate security event monitoring and incident management services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give more »

managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests General Responsibilities * Incident management * Daily System Checks * Comply with all company policies and procedures, including but not limited to: * IT Usage Policy General Skills * Understanding of … incidents and fulfilment of requests according to the requirements of the business * Capture and record all information and data as directed by the IT Management System * Carry out qualitative checks on all relevant IT systems * Carry out general administrative tasks * Communication of potential/current issues with all team … members * Management of workload demands within tight deadlines * Undertake such other duties as may be delegated by the Head of IT Service Desk or others in direct line management. * Undertake such other reasonable duties, commensurate with the job holder\'s experience and qualifications, as may be required for the more »

and Programme Managers across the business. You will be focussed on providing an excellent, proactive service to the business. You'll be involved with incident management and root cause analysis, as well as application management of off-the shelf and bespoke applications - you will oversee and/… Now [or similar] and knowledge of the agile framework. As well the expected technical skills, we're looking for someone to have good stakeholder management skills as you willl be liaising with various areas of the business on regular basis Due to the volume of applications received for positions more »

Loss Prevention projects – Strong abaility to deal with stakeholders up to CISO level – Strong knowledge of Purview – Previous experience installing Symantec – Experience on Security incident management process – Good working knowledge of Information Classification (meta data trigging) Outside of IR35 and paying up to £600 per day. Recruiter: Adam more »