3 Permanent Incident Management Jobs in Southampton

Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to … function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects … communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, e.g., PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service more »

Providing up to 3rd line support to the technology teams Dealing with design documentation and creating low-level designs (LLDs) Dealing with maintenance and incident management of technologies Liaise with third-party vendors to deal with relevant issues Providing support for the server and storage across the organisation more »

Providing up to 3rd line support to the technology teams Dealing with design documentation and creating low-level designs (LLDs) Dealing with maintenance and incident management of technologies Liaise with third-party vendors to deal with relevant issues Providing support for the server and storage across the organisation more »