121 Incident Management Jobs in the UK with Remote Work Options

advantage but is not essential.Tech:Demonstrable experience in a similar Application support positionExperience dealing with production-critical batch systemsAWSPython or Shell/BASHExperience with incident management processesLinux/UnixSQL Database systemsSplunk (bonus)Benefits: What's in it for you?Salary up to £60,000SharesCareer development and training budgetHighly more »

organisational and personal data; developing new processes and policies; best practice; legal and statutory responsibilities; training and education relating to data and information usage; incident management; compliance reporting; annual assurance submissions and any additional measures or structures required to support this. Main duties of the job As a more »

organisational and personal data; developing new processes and policies; best practice; legal and statutory responsibilities; training and education relating to data and information usage; incident management; compliance reporting; annual assurance submissions and any additional measures or structures required to support this. Main duties of the job As an more »

week in their London office, and 2 remotely. Responsibilities: Provide expert advice on complex data and privacy legal matters and assist in privacy risk incident management Collaborate closely with the Commercial and Product Legal teams Develop, implement, and maintain policies, procedures, and processes to ensure compliance with data … protection legal requirements Lead advisory efforts on cookies, similar technologies, and digital advertising Contribute to the management of the data privacy operating model and act as a key contact for EU local legal and data privacy matters Develop training and briefing notes for colleagues across the organisation Experience: English … familiarity with emerging technologies such as ad tech, AI, and machine learning Ability to translate legal issues to wider business stakeholders Experience with privacy management tools like OneTrust preferred Preference for candidates with prior in-house experience, along with a track record of working on complex projects This role more »

Our client is a remote-first company with team members across the globe! Offering a SaaS-based Learning Management System powering the world's leading education programs. Our client helps large brands and fast-moving companies increase revenue, improve customer retention, and decrease support costs through external education. The … understand the performance of applications.. Educate the rest of engineering about best practices for writing performant code and troubleshoot problematic areas Develop and refine incident management protocols. Lead efforts to troubleshoot and resolve high-impact issues, minimizing downtime and preventing future occurrences. Work closely with other engineering teams more »

the trading platform. • Promptly identify, analyse, and resolve alerts and issues, or escalate them to minimize disruptions in trade flow and prevent outages. • Handle incident management by generating and distributing reports according to established procedures. • Collaborate extensively with the trading community, back office operations, brokers, exchanges, development teams more »

the trading platform.• Promptly identify, analyse, and resolve alerts and issues, or escalate them to minimize disruptions in trade flow and prevent outages.• Handle incident management by generating and distributing reports according to established procedures.• Collaborate extensively with the trading community, back office operations, brokers, exchanges, development teams more »

services running within the cloud-native infrastructure, and independently identifying and resolving a broad range of issues that might arise. Overseeing patching, access, and incident management. Ability to adopt, configure, and maintain third party products taking into account concerns such as security, cost, and functionality. Critically evaluating the delivery more »

in Microsoft 365 services and Endpoint Manager PowerShell, SCCM and SCOM skills. support Veeam Back up solution. policies and procedures for change, problem, and incident management. participate in L2/L3 problem escalations and resolve server support issues. in the on-call rotation and planned maintenance activities after hours … golden image creation with the usage of clones and templates. verbal and written communication skills. Strong customer service and professional client facing skills. time management and organizational skills and ability to meet project deadlines. of networking concepts, LAN/WAN, DNS/DHCP, routing, switching and firewalls within the more »

that operate them. You will work with a wide range of technologies developing solutions, consulting with development teams and working with contemporary observability and incident management tools to assist the Business. You will be required to make effective decisions to improve the health and maintain the availability and … inclusion in the Company’s hybrid working from home policy. Preferred Skills, Qualifications and Experience Excellent knowledge of SRE principles, including the creation and management of effective SLI’s and SLO’s for reliability and customer satisfaction. Knowledge of contemporary observability tools, techniques and best practice including Splunk, New more »

Cyber Incident Response A global bank is seeking a Cyber Security Analyst to join their Cyber Security team in London, with the team working across infrastructure, business and application risk, penetration testing, and vulnerability management. The cyber security practice is a mature function and this team member will specifically … work within the incident response team, and will be expected to be well versed across technology control, EDR, and related tools and technology skills. This position has lots of capabilities for progression, access to different tools, and excellent opportunity to develop skills. You will be: Analysing, developing and refining … infrastructure estate. Able to monitor activity upon specified information systems and devices. Proficient in identifying and reporting suspicious or harmful activity. part of the Incident Response investigations into internal and external threats or security incidents. Able to identify and escalate any security breaches and assess their impact. Utilise IR more »

for this new role is to support the Business Transformation, Resilience & Oversight Manager and the direct team in both: 1) the execution/ongoing management of the banks Cyber Resilience activities & also 2) the new Cyber Security and Digital Operational Resilience Act (DORA) related capabilities. This is an opportunity … to ensure compliance and alignment with DORA requirements. Support DORA compliance by coordinating the activities required across all six pillars of DORA: ICT Risk Management, ICT related Incident Reporting, Digital Resilience Testing, Information Sharing, ICT Third Party Risk and General Governance Principles. Stay up to date with the … e.g. Network and Information Security (NIS2) Directive). Plan and execute DORA deliverables in cooperation with similar initiatives e.g. Operational Resilience, Business Continuity and Incident Management. Design and oversee regular testing exercises to evaluate the effectiveness of Digital Resilience and Cyber Security, contributing to the Bank's overall resilience. more »

requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. … The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of all ability levels to understand the customers request and rapidly assess severity level. Define, research, and resolve customer issues in a … timely accurate manner, routing non-technical issues to appropriate personnel using approved business processes. Provides timely updates to the customer, coworkers, and management on the status of outstanding issues. Maintain status of issues in the call-tracking system and perform appropriate follow-up on escalated issues. Conveys customer feedback more »

requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. … The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of all ability levels to understand the customers request and rapidly assess severity level. Define, research, and resolve customer issues in a … timely accurate manner, routing non-technical issues to appropriate personnel using approved business processes. Provides timely updates to the customer, coworkers, and management on the status of outstanding issues. Maintain status of issues in the call-tracking system and perform appropriate follow-up on escalated issues. Conveys customer feedback more »

/Hybrid * Role: 2nd Line IT Support * Location: Newcastle Upon Type/Hybrid * Sector/Industry: Healthcare * Provide customer support and perform service desk incident management. * Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. * Actively use IT Service Management (ITSM more »

security and IT operations. Your expertise will be crucial in managing application, infrastructure, and network security, ensuring a proactive approach is taken to the management of vulnerabilities. This is a brand-new position within my client's IT division. This will provide you with the opportunity to introduce a … responsibilities will include: - Creating and implementing security solutions across on-premises and cloud platforms. - Vigilant monitoring of security systems for potential threats and efficient incident management. - Establishing technical standards aligned with corporate security policies and regulatory compliance. - Conducting thorough vulnerability assessments and driving effective remediation strategies. - Engaging in security more »

their clients putting customer service at the highest priority.What you will ideally have experience of?Excellent communication skills (verbal & written)Service desk or Helpdesk Management ExperienceReporting skillsManaging stakeholder relationshipsMicrosoftActive DirectorySCCM, ITSM ToolsPerformance management and appraisal experience managing a small team.Root cause analysis & Major incident managementWhat’s next more »

Production environment. Collaborating with key stakeholders, the candidate must evaluate, challenge, and devise solutions for automating new or existing processes, as well as manage incident support and resolution. An enthusiasm for automation and its potential to transform our business is essential. Key Responsibilities: Assist the team in developing and … deployment is successful. Take responsibility for the integrity of the Production environment, maintain solution and governance documentation. Adherence to agreed SLAs for termination and incident management. Act as an owner of all Production audits. Have oversight and leadership of offshore Process Controller team, including daily stand ups and regular more »

will provide technical support to a large user base of EMEA staff, delivering on telephony/voice initiatives/projects and innovation including Problem management, showcasing your ability of working with stakeholders to innovate/improve in this domain. In this role, you will provide analysis, diagnosis, and resolution … and expertise towards consolidation/migration of the voice estate to company standard, and proactively identifying and presenting appropriate improvements. Technical fault finding and incident management. Support IT colleagues with resolving a mixture of 2nd and 3rd line tickets. Provide diagnosis and resolution of voice incidents. Ensure resolutions are … implemented in a safe and controlled manner. Maintain and ensure high levels of network/voice availability and resilience. Oversee the day-to-day management of the Voice estate, and proactively recommend areas where improvements and additional functionality may be appropriate. Implement change in an appropriate, controlled manner. Make more »

patients get safe, high-quality treatment by providing support to healthcare systems from referral to discharge As the Head of Patient Safety and Risk Management, you'll play a pivotal role in ensuring patients receive safe, high-quality care. This remote role offers the opportunity to work with a … dynamic team dedicated to transforming healthcare. Key Responsibilities: - Ensure adherence to regulatory requirements and best practices. - Develop and implement risk management strategies across the organisation. - Oversee the compliance platform for continuous improvement. - Collate and analyse data related to patient safety for internal discussion. - Develop and govern internal policies to … meet regulatory standards. - Lead staff training on governance, compliance, and incident management. - Provide supervision and appraisal to the Clinical Safety Team. Skills, and Competencies: - Healthcare qualification desired - Minimum five years of relevant experience in healthcare technology or informatics - Senior management experience in healthcare - Knowledge of patient safety and more »

and life commitments Responsibilities: Team Leadership : Provide strong leadership and guidance to the Network Operations Centre team, consisting of four members. This includes performance management, training, and professional development to ensure a high-performing and cohesive team. Technical Ownership : Assume responsibility for the management of the core network … of the network to meet the needs of customers. Operational Oversight : Oversee the day-to-day operations of the network, including monitoring, troubleshooting, and incident management. Implement best practices and processes to optimize network performance and uptime, ensuring high service levels for our customers. Stakeholder Collaboration : Collaborate with internal more »