10 Incident Management Jobs in West Yorkshire

and will be responsible for ensuring smooth service delivery and customer satisfaction. The main duties of the Service Delivery Manager will include setting up incident management and high-severity incident management processes, ensuring team compliance, scheduling regular meetings, ensuring governance and controlled change management, analyzing … incident trends, and providing continuous improvements. Responsibilities: Provide Level 3 (L3) support 24/7 for technical issues within the IT infrastructure. Setting up the incident management and high-severity incident management process. Ensuring the team stays compliant with all relevant processes and regulations. Scheduling … and conducting all necessary regular meetings to ensure open communication and progress tracking. Ensuring governance, scheduled reporting, open communication, and controlled change management. Analyzing incident trends and providing continuous improvements to prevent future incidents. Managing team on-call third line out of hours support coverage for 18:00 to more »

Senior Incident and Problem Manager – Leeds/Rugby/Warrington/Hybrid £55k-£60k with a bonus of up to 15%. We have partnered with an organisation who are hiring for a Major Incident and Problem Manager to focus on the governance of IT incidents and problems … with the aim to reduce any business disruption. The ideal Major Incident and Problem Manager will be responsible for managing the full problem lifecycle and act as the lead in the Incident and Problem Management team. The role will be primarily based remotely with travel to the … organisation’s various sites twice a month. Responsibilities of the Major Incident and Problem Manager: - Take full ownership of incident management process and adhere to SLAs. - Play an active part in driving the incident reduction plan. - Lead the recovery of high-profile technology incidents within complex more »

internal staff. The IT Service Desk Analyst will also be a key contributor to the ongoing maintenance and ownership of the service catalogue, major incident management (MIM), problem, and change. Key Responsibilities as an IT Service Desk Analyst: To provide the companies service desk services in the form more »

information security within a fast-paced environment and may be involved in SOX control responsibilities. Day to Day of the role: Assist with security incident management and response activities. Manage and respond to security alerts from systems and end-users. Perform security checks, reconciliation, compliance checks, and investigate … security standards such as Cyber Essentials, ISO 27001, 27002, Data Protection Act, and GDPR. Proficiency in Microsoft O365 Security solutions, Networking, Security operations, Vulnerability Management, and Security Auditing. Experience in security testing, vulnerability scanning, and risk management. Ability to create formal documents such as reports or procedures. Detailed knowledge … of Microsoft O365 environment, Threat Intelligence analysis, Security Incident Response, and Disaster Recovery principles. Strong interpersonal skills, analytical mindset, and ability to communicate in non-technical language. Good organisational skills and ability to manage and prioritise workload. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. more »

Claim, and responsibilities may include: First Notification of Loss – taking down details of the accident, with attention to detail and accuracy being key Repair Management – communicating with repairers and updating the client with their current position Claims Management – taking action to ensure the claim is continually progressing The … Essential) Maths GCSE or equivalent, grade C/4 (Essential) About the Employer FMG SUPPORT LTD FMG is one of the UK’s only Incident Management and Roadside Services Specialists. FMG leads the way in the provision of high quality, outsourced claims management solutions to the insurance … and fleet customers, FMG offers a comprehensive range of insurance services including first notification of loss, third party claims services, loss recovery, total loss management and insurance broker services. more »

robust and scalable solutions to address complex technical issues. • Conducting code reviews + working closely with the product team to resolve technical issues. • Performing Incident management including: Major/Minor Incidents, root causes + resolutions. • Advantageous Skills: Matlab, Agile + Time Series database integration. more »

in multiple security projects and processes across the business in a rapidly changing environment. Key areas of the role are: IT Governance & Compliance Risk Management Phishing Controls Threat Modelling Incident Management Security Product Development Vulnerability scanning The role offers: Hybrid working Company bonus Training and development If more »

standards, including Cyber Essentials, ISO 27001, 27002, Data Protection Act, and GDPR. In-depth knowledge of the Microsoft O365 environment, threat intelligence analysis, Security Incident Response processes, disaster recovery, and business continuity principles. Familiarity with security testing principles, vulnerability scanning, risk identification, resolution, and reporting. Experience in formal document … creation, such as reports or procedures. Key Responsibilities include but not limited to: Assist with security incident management and response activities, emphasizing cyber threats. Conduct daily, weekly, and monthly security checks, reconciliation, and compliance checks. Handle security alerts and inquiries from systems and end users. Complete client security more »

to provide advice and guidance on IT security and further develop IT policies and processes across a multi-region infrastructure. Responsibilities: ▪Assist with security incident management and response activities ▪ Perform daily, weekly, and monthly security checks, reconciliation and compliance checks and investigate exceptions ▪ Completing client security requirement questionnaires … of Azure security related technologies ▪An excellent understanding of security technologies: SIEM, firewalls, intrusion detection/prevention systems, anti-virus software, authentication systems, log management, content filtering, etc. ▪Hands-on experience of security and/or infrastructure ▪Cyber Essentials, ISO 27001, 27002 ▪Networking; Security operations; Vulnerability Management; Security more »

internal staff. The IT Service Desk Analyst will also be a key contributor to the ongoing maintenance and ownership of the service catalogue, major incident management (MIM), problem, and change. The IT Service Desk Analyst has a diversified background of service orientated roles, technical understanding, excellent customer service more »